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Quality Inn & Suites

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287 Reviews from our TripAdvisor Community

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Showing 285: English reviews
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Pleasant Hill, California
Reviewed 1 week ago via mobile

Was on a long road trip from Southern California to Seattle. I needed a good night rest and a good dinner. This hotel was not far of the freeway and lots of restaurant options near by as well. I was traveling with my dog and we was welcomed as well for a $10 pet fee. Left early in the morning...

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Helpful?
Thank 2Freckles
Alaina H, General Manager at Quality Inn & Suites, responded to this review

Hi there! Thank you very much for taking a moment to write a review about your stay with us. I am very glad to hear you enjoyed your stay and found our hotel convenient and accommodating on your travels to Seattle. I hope we get to welcome you back again the next time you are making a long trip, and...

Roseburg, Oregon
Reviewed 1 week ago

Good-the staff was excellent, friendly and helpful. The room was very clean. We had brought our little dog along and he was made very welcome. The room we were given had a laminate floor which was very nice. Bad-the closet doors fell off when we tried to hang up our clothes. The bathroom was very small so we both couldn't...

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Helpful?
Thank Stephanie B
Alaina H, General Manager at Quality Inn & Suites, responded to this review

Hi Stephanie, Thank you so very much for taking the time to write a review about your stay with us. Your feedback is greatly appreciated and I will use it as a tool to help improve our hotel for future guests. I am terribly sorry to hear that you were unable to sleep in and had some noise issues in...

Salem, Oregon
Reviewed 11 January 2017

I stayed there while my wife was having surgery, and the staff went above and beyond to help me out. They made sure that when I had to stay an extra night a room was available. They also kept me informed on how the streets in Eugene where. On Sunday the clerk told me the safest way to get to...

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Helpful?
Thank tallman48
Alaina H, General Manager at Quality Inn & Suites, responded to this review

Hi there! Thank you so much for leaving us a review about our team here. I am happy we were able to get your pillow back to you! Our team will always do their best to ensure each guest has a comfortable stay and if they are traveling during stormy weather, we always try to ensure each guest has safe...

Reviewed 10 January 2017 via mobile

My family I stayed for a week while dealing with the loss of our grandmother. All the staff made our stay pleasant and where accommodating. Samantha and Laura specially stood out and helped brighten our darkest days. Thank you to all the staff and I look forward to coming back in the summer for my sisters wedding and happier times.

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Helpful?
Thank Georgina R
Alaina H, General Manager at Quality Inn & Suites, responded to this review

Hi Georgina, Thank you so much for writing such an amazing review about our staff. I am terribly sorry to hear of your grandmother's passing. I am truly happy that Laura and Samantha were able to make your stay and time in the area more enjoyable. I will be sure to share your kind words with both of them. I...

Eugene, Oregon
Reviewed 26 December 2016

I recently spent 5 nights here because I had no power at home due to an ice storm. I was so grateful to find a place because I had my 3 kitties with me. Some 'pet friendly' places only take dogs, and others will accept one cat, but not three. So I was happy enough to just find a place,...

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Helpful?
Thank sooz787
Alaina H, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for leaving us such a kind review! We are always happy to welcome all pets traveling with their human companions, and we are extra happy we were able to get you all accommodated during the storm we recently experienced. I will be sure to share your kind words with our entire staff and make sure Nico...

Reviewed 24 December 2016 via mobile

I've stayed at the Quality Inn & Suites for 5 nights. I came shortly after an ice storm. Power was out for over 20,000 people. The hotel was completely booked. I cannot believe the wonderful customer service I have received. FYI: They are very pet friendly for 10$ per pet. What a great deal for anyone with animals. All the...

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Helpful?
Thank Kathleen H
Reviewed 7 December 2016 via mobile

I frequent this hotel for family visits with Grandma. Wretha is a gracious, efficient night auditor every time. Her smiling face and attention to detail are never failing. I highly recommend this spot

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Helpful?
Thank Mona E
Alaina H, Front Office Manager at Quality Inn & Suites, responded to this review

Dear Mona E, We appreciate you taking the time to comment on your recent stay with us. I was thrilled to see that Wretha had such an impact on you. She is an important part to our team and I am glad that you got to experience her excellent service first had. We are always happy to have you, and...

Reviewed 1 December 2016 via mobile

I came in distressed because I had an interview in an hour and needed a quick shower. Maurice was a bright ray of sunshine in my day! Fast efficient and I was in my room. Thank goodness there are people like him who take pride in helping customers out.

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Helpful?
Thank Karla G
Alaina H, Front Office Manager at Quality Inn & Suites, responded to this review

Dear Karla G, Thank you for taking the time out of your day to comment on your recent stay with us. I was particularly happy to see that Maurice stood out so much to you. He is an excellent member of our team and your recognition of the effort he puts into his work means a lot to us. We...

Spokane, Washington
Reviewed 29 November 2016

Absolutely outstanding, safe, clean, joyful and convenient!!! ashley, Murice, Samantha, and Candice were of excellent help/ Food was outstanding, Inn was clean. I'm a regular at this hotel and i see all the same people when i arrive and checkout which makes it feel as close to home as it can be.

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Helpful?
Thank nickwaynebarrett
Alaina H, Front Office Manager at Quality Inn & Suites, responded to this review

Dear nickwaynebarrett, Thank you for taking the time to comment on your recent stay with us. I was thrilled to see that Ashley, Maurice, Samantha & Candace were able to improve the quality of your stay. They are all excellent members of our team and your recognition of their efforts means a lot. We are always happy to see you...

Escondido, California
Reviewed 4 November 2016

About two hours after checking into a room on the second floor, my throat felt raspy and my eyes were burning; My wife felt the same way and we could both smell cigarette smoke. When we went out to dinner, we mentioned this at the front desk and were told that the third floor of this hotel was a smoking...

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Helpful?
Thank Mike92026
Alaina H, Front Office Manager at Quality Inn & Suites, responded to this review

Dear Mike92026, Thank you for taking the time to comment on your recent stay with us. I do apologize for our failure to meet your expectations. Your feedback is being passed on to the higher management of our owning company so that we can look into improvements. I do appreciate you bringing these issues to my attention as now I...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
Foremerly Travelodge Eugene/Springfield. ... more   less 

Additional Information about Quality Inn & Suites

Address: 3550 Gateway St., I-5 Exit 195A, Springfield, OR 97477
Region: United States > Oregon > Springfield
Price Range: £63 - £115 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 119
Reservation Options:
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Also Known As:
Quality Hotel Springfield
Quality Inn And Suites
Quality Inn Springfield
Springfield Quality Inn
Quality Inn & Suites Springfield, Oregon
Hotel Style:
#3 Family Hotel in Springfield
#4 Business Hotel in Springfield
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites staff and other travellers.
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Questions? Get answers from Quality Inn & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ground floor north side great”
 of 5 bubbles nickwaynebarrett, 29 Nov 2016 | Read review
“Room 216 is really clean and close to the office. Note: there is no elevator.”
 of 5 bubbles GnJinMX, 2 Oct 2016 | Read review
“love the suites!”
 of 5 bubbles emilyfevinger, 12 Sep 2016 | Read review
“stayed on 2nd and 3rd floors - no issues.”
 of 5 bubbles GetAboutGranny, 3 Sep 2016 | Read review
“There are no elevators, so if mobility is an issue, be sure to request a ground floor”
 of 5 bubbles Dejaceo, 28 Aug 2016 | Read review
5 of 5