We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Quality Inn & Suites

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Book on
or compare prices from up to 200 sites including:
Professional photos
Quality Inn & Suites
View Map
{"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel_streamline","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel_streamline","moduleList":["handlers"],"template":"ibex_photo_carousel_streamline__widget","dust":{}}}
Add Photo Write a Review

285 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 283: English reviews
Salem, Oregon
Reviewed 1 week ago

I stayed there while my wife was having surgery, and the staff went above and beyond to help me out. They made sure that when I had to stay an extra night a room was available. They also kept me informed on how the streets in Eugene where. On Sunday the clerk told me the safest way to get to...

 Report
Helpful?
Thank tallman48
Alaina H, General Manager at Quality Inn & Suites, responded to this review

Hi there! Thank you so much for leaving us a review about our team here. I am happy we were able to get your pillow back to you! Our team will always do their best to ensure each guest has a comfortable stay and if they are traveling during stormy weather, we always try to ensure each guest has safe...

Reviewed 1 week ago via mobile

My family I stayed for a week while dealing with the loss of our grandmother. All the staff made our stay pleasant and where accommodating. Samantha and Laura specially stood out and helped brighten our darkest days. Thank you to all the staff and I look forward to coming back in the summer for my sisters wedding and happier times.

 Report
Helpful?
Thank Georgina R
Alaina H, General Manager at Quality Inn & Suites, responded to this review

Hi Georgina, Thank you so much for writing such an amazing review about our staff. I am terribly sorry to hear of your grandmother's passing. I am truly happy that Laura and Samantha were able to make your stay and time in the area more enjoyable. I will be sure to share your kind words with both of them. I...

Eugene, Oregon
Reviewed 3 weeks ago

I recently spent 5 nights here because I had no power at home due to an ice storm. I was so grateful to find a place because I had my 3 kitties with me. Some 'pet friendly' places only take dogs, and others will accept one cat, but not three. So I was happy enough to just find a place,...

 Report
Helpful?
Thank sooz787
Alaina H, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for leaving us such a kind review! We are always happy to welcome all pets traveling with their human companions, and we are extra happy we were able to get you all accommodated during the storm we recently experienced. I will be sure to share your kind words with our entire staff and make sure Nico...

Reviewed 3 weeks ago via mobile

I've stayed at the Quality Inn & Suites for 5 nights. I came shortly after an ice storm. Power was out for over 20,000 people. The hotel was completely booked. I cannot believe the wonderful customer service I have received. FYI: They are very pet friendly for 10$ per pet. What a great deal for anyone with animals. All the...

 Report
Helpful?
Thank Kathleen H
Reviewed 7 December 2016 via mobile

I frequent this hotel for family visits with Grandma. Wretha is a gracious, efficient night auditor every time. Her smiling face and attention to detail are never failing. I highly recommend this spot

 Report
Helpful?
Thank Mona E
Alaina H, Front Office Manager at Quality Inn & Suites, responded to this review

Dear Mona E, We appreciate you taking the time to comment on your recent stay with us. I was thrilled to see that Wretha had such an impact on you. She is an important part to our team and I am glad that you got to experience her excellent service first had. We are always happy to have you, and...

Reviewed 1 December 2016 via mobile

I came in distressed because I had an interview in an hour and needed a quick shower. Maurice was a bright ray of sunshine in my day! Fast efficient and I was in my room. Thank goodness there are people like him who take pride in helping customers out.

 Report
Helpful?
Thank Karla G
Alaina H, Front Office Manager at Quality Inn & Suites, responded to this review

Dear Karla G, Thank you for taking the time out of your day to comment on your recent stay with us. I was particularly happy to see that Maurice stood out so much to you. He is an excellent member of our team and your recognition of the effort he puts into his work means a lot to us. We...

Spokane, Washington
Reviewed 29 November 2016

Absolutely outstanding, safe, clean, joyful and convenient!!! ashley, Murice, Samantha, and Candice were of excellent help/ Food was outstanding, Inn was clean. I'm a regular at this hotel and i see all the same people when i arrive and checkout which makes it feel as close to home as it can be.

 Report
Helpful?
Thank nickwaynebarrett
Alaina H, Front Office Manager at Quality Inn & Suites, responded to this review

Dear nickwaynebarrett, Thank you for taking the time to comment on your recent stay with us. I was thrilled to see that Ashley, Maurice, Samantha & Candace were able to improve the quality of your stay. They are all excellent members of our team and your recognition of their efforts means a lot. We are always happy to see you...

Escondido, California
Reviewed 4 November 2016

About two hours after checking into a room on the second floor, my throat felt raspy and my eyes were burning; My wife felt the same way and we could both smell cigarette smoke. When we went out to dinner, we mentioned this at the front desk and were told that the third floor of this hotel was a smoking...

 Report
Helpful?
Thank Mike92026
Alaina H, Front Office Manager at Quality Inn & Suites, responded to this review

Dear Mike92026, Thank you for taking the time to comment on your recent stay with us. I do apologize for our failure to meet your expectations. Your feedback is being passed on to the higher management of our owning company so that we can look into improvements. I do appreciate you bringing these issues to my attention as now I...

Vancouver
Reviewed 1 November 2016

Rooms are small and very tired. Furniture is really old. The toilet almost touched the bathroom door so trying to even turn around in the bathroom was a challenge. Walls were mustard colour. Staff were nice but this is a tired property and was not worth the nightly rate. Time to tear it down and build something new. There was...

 Report
Helpful?
Thank whydotheydoit
Alaina H, Front Office Manager at Quality Inn & Suites, responded to this review

Dear whydotheydoit, I appreciate you taking the time out of your day to comment on your recent stay with us. Guest feedback plays a huge roll in helping us improve as a company. I am sorry to see that we did not meet your expectations during your last visit. Your comments have been passed on to the proper channels. I...

Castle Rock, Washington
Reviewed 26 October 2016 via mobile

Had the best customer service today thanks to Maurice!!! He took very good care of us helping with our reservation when we had problems doing it online. Thank you Maurice for all of your help. You were a lifesaver!!!☺️

 Report
Helpful?
Thank walksfarwoman63
Alaina H, Front Office Manager at Quality Inn & Suites, responded to this review

Dear walksfarwoman63, Thank you for taking the time to comment on your recent stay with us. Guest feedback is important to helping us maintain a high standard of service. I am happy to see that Maurice made such an impression upon you. He is an excellent member of our team and I am glad to hear that you saw that...

51 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (14)
Viewed
Pool/Beach Area (1)
Viewed
Bathroom (2)
Viewed
Room/Suite (2)
Viewed
Hotel & Grounds (1)
Viewed
Other (8)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (37)
Viewed
Room/Suite (23)
Viewed
Hotel & Grounds (6)
Viewed
Pool/Beach Area (3)
Viewed
Dining (4)
Viewed
Business Centre/Function Rooms (1)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Springfield
0.3 mi away
Super 8 Springfield/Eugene
Super 8 Springfield/Eugene
#3 of 14 in Springfield
398 reviews
0.3 mi away
Comfort Suites
Comfort Suites
#2 of 14 in Springfield
190 reviews
0.0 mi away
Hilton Garden Inn Eugene / Springfield
Show Prices
Show Prices
Show Prices
0.2 mi away
Holiday Inn Express Springfield
3.2 mi away
The Valley River Inn
The Valley River Inn
#4 of 34 in Eugene
598 reviews
0.4 mi away
Holiday Inn Eugene - Springfield
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Dry Cleaning
Official Description (provided by the hotel)
Foremerly Travelodge Eugene/Springfield. ... more   less 

Additional Information about Quality Inn & Suites

Address: 3550 Gateway St, I-5 Exit 195A, Springfield, OR 97477-6007
Region: United States > Oregon > Springfield
Price Range: £69 - £98 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 119
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Choice Hotels, Travelocity and Priceline so you can book your Quality Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Quality Hotel Springfield
Quality Inn And Suites
Quality Inn Springfield
Springfield Quality Inn
Quality Inn & Suites Springfield, Oregon
Hotel Style:
#3 Family Hotel in Springfield
#4 Business Hotel in Springfield
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites staff and other travellers.
3 questions
Ask a question

See all questions (3)

Questions? Get answers from Quality Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ground floor north side great”
 of 5 bubbles nickwaynebarrett, 29 Nov 2016 | Read review
“Room 216 is really clean and close to the office. Note: there is no elevator.”
 of 5 bubbles GnJinMX, 2 Oct 2016 | Read review
“love the suites!”
 of 5 bubbles emilyfevinger, 12 Sep 2016 | Read review
“stayed on 2nd and 3rd floors - no issues.”
 of 5 bubbles GetAboutGranny, 3 Sep 2016 | Read review
“There are no elevators, so if mobility is an issue, be sure to request a ground floor”
 of 5 bubbles Dejaceo, 28 Aug 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay