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Quality Inn & Suites

321 reviews
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Traveller (19)
Room & Suite (32)
Pool & Beach (4)
Overview
  • Excellent51%
  • Very good29%
  • Average13%
  • Poor3%
  • Terrible4%
Travellers talk about
“front desk”(66 reviews)
“waffles”(17 reviews)
“olympic track”(4 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star Hotel
All hotel details
Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (321)Write a Review
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LanguageEnglish
157
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Show reviews that mention
All reviewsfront deskwafflesolympic trackthird floorwould stay here againbiscuits and gravyfamily reunioneach morningcontinental breakfastking bedone night staystaff was very friendlynice stayclean roomsroad tripsamanthamaintenance
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41 - 45 of 319 reviews
Reviewed 7 December 2016 via mobile

I frequent this hotel for family visits with Grandma. Wretha is a gracious, efficient night auditor every time. Her smiling face and attention to detail are never failing. I highly recommend this spotMore

Thank Mona E
Response from Alaina H, Front Office Manager at Quality Inn & SuitesResponded 9 December 2016

Dear Mona E, We appreciate you taking the time to comment on your recent stay with us. I was thrilled to see that Wretha had such an impact on you. She is an important part to our team and I am glad that you got...More

Reviewed 1 December 2016 via mobile

I came in distressed because I had an interview in an hour and needed a quick shower. Maurice was a bright ray of sunshine in my day! Fast efficient and I was in my room. Thank goodness there are people like him who take pride...More

Thank Karla G
Response from Alaina H, Front Office Manager at Quality Inn & SuitesResponded 9 December 2016

Dear Karla G, Thank you for taking the time out of your day to comment on your recent stay with us. I was particularly happy to see that Maurice stood out so much to you. He is an excellent member of our team and your...More

Reviewed 29 November 2016

Absolutely outstanding, safe, clean, joyful and convenient!!! ashley, Murice, Samantha, and Candice were of excellent help/ Food was outstanding, Inn was clean. I'm a regular at this hotel and i see all the same people when i arrive and checkout which makes it feel as...More

Thank nickwaynebarrett
Response from Alaina H, Front Office Manager at Quality Inn & SuitesResponded 9 December 2016

Dear nickwaynebarrett, Thank you for taking the time to comment on your recent stay with us. I was thrilled to see that Ashley, Maurice, Samantha & Candace were able to improve the quality of your stay. They are all excellent members of our team and...More

Reviewed 4 November 2016

About two hours after checking into a room on the second floor, my throat felt raspy and my eyes were burning; My wife felt the same way and we could both smell cigarette smoke. When we went out to dinner, we mentioned this at the...More

Thank Mike92026
Response from Alaina H, Front Office Manager at Quality Inn & SuitesResponded 6 November 2016

Dear Mike92026, Thank you for taking the time to comment on your recent stay with us. I do apologize for our failure to meet your expectations. Your feedback is being passed on to the higher management of our owning company so that we can look...More

Reviewed 1 November 2016

Rooms are small and very tired. Furniture is really old. The toilet almost touched the bathroom door so trying to even turn around in the bathroom was a challenge. Walls were mustard colour. Staff were nice but this is a tired property and was not...More

Thank whydotheydoit
Response from Alaina H, Front Office Manager at Quality Inn & SuitesResponded 3 November 2016

Dear whydotheydoit, I appreciate you taking the time out of your day to comment on your recent stay with us. Guest feedback plays a huge roll in helping us improve as a company. I am sorry to see that we did not meet your expectations...More

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1789101164
About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Laundry Service
Dry Cleaning
Meeting Rooms
Multilingual Staff
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Details
Price range
US$84 - US$152 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Springfield
#4 Business Hotel in Springfield
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms
Details
Price range
US$84 - US$152 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Springfield
#4 Business Hotel in Springfield
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms
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Traveller (19)
Room & Suite (32)
Pool & Beach (4)
Dining (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Daytripper67
7 January 2018|
AnswerShow all 2 answers
Response from CMoose2011 | Reviewed this property |
Yes
0
Votes
seasidelovers
7 September 2016|
AnswerShow all 3 answers
Response from kend624 | Reviewed this property |
I would ask the hotel personnel if they know the best route and if there is a shuttle to the stadium nearby. Also mapquest has two primary routes. I would probably take the second choice even though it is 1.5 miles... More
0
Votes
Julie L
16 May 2016|
AnswerShow all 4 answers
Response from Eryn O | Property representative |
Hi There Julie, We have a lot of parking available and normally an ATV Trailer would not be an issue at all. If you are coming in during a busy event though we have limited parking for trailers. We would be happy to give... More
0
Votes
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12
Room Tips
"Fantastic if requiring PET FRIENDLY"
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"Just ask the staff and they will help all they can"
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"We Had the Large Handicap Suite on the First Floor. Spacious Suite Large Bathroom"
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"Room 334 was very quiet during our stay."
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