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All reviewsbreakfast and dinnernice hoteloutback steakhousefront desk staffhome away from homecomfortable bedwould stay here againwithin walking distancehot tubnext morningcrater lakethe hotel staffparking lotstayed one nightindoor poolhop valleycoffee maker
The facility is nice, but based on my experiece, explained below, I can't recommend this hotel as a safe place to stay.
My adult daughter and I were staying at your Eugene hotel in April. On the night of April 20, around 8:40 pm, my...More
Thank Caryn A
Response from IHGService, Guest Relations Manager at Holiday Inn Eugene - SpringfieldResponded 1 week ago
Hello Caryn A,
I appreciate you providing feedback about your stay. We're about providing comfort and joy of travel at Holiday Inn and though you found our hotel to be nice overall, I'm sorry issues with security and how our team handled the situation left...More
I stayed here the night before the total solar eclipse in Oregon. I checked in around 6 PM and left around 5 AM to head up to my viewing stop for the eclipse. It is a very nice property and I had a corner room...More
Response from Franziska W, Manager at Holiday Inn Eugene - SpringfieldResponded 28 August 2017
Thank you so much for choosing to stay with us during the solar eclipse. We're glad that you enjoyed the corner room, and that the convenient location of our property with lots of places to eat within walking distance. It's also great to hear that...More
Stayed here on business and would have to say that this hotel was one of the quietest that I have ever been in. That being said it would be wise to request a room on one of the lower floors since the two available elevators...More
Response from Franziska W, Manager at Holiday Inn Eugene - SpringfieldResponded 14 March 2018
Thank you so much for taking the time to write a review! We are happy to hear that you enjoyed your stay with us and that the hotel was nice and quiet. We appreciate your feedback regarding the elevator and we are so sorry to...More
The food was horrible. This was one of the worst restaurant meals we have ever experienced. Our fish taco plate was served on cold flour tacos buried under stale taco chips. No salsa, no garnish or even an effort by the kitchen staff to attractively...More
Response from IHGService, Guest Relations Manager at Holiday Inn Eugene - SpringfieldResponded 15 December 2017
Thank you so much for your review of our hotel.. I am pleased to see your high rating with regards to the location of our hotel and glad to know you liked the service you received from our staff. On the other hand,...More
My buddy & I stayed here for a Ducks game. The front desk was friendly at check in and even put us in a spacious ADA room. The shuttle driver was phenomenal & even took us right up to the stadium.
HOWEVER, the next morning...More
Thank Alan P
Response from Franziska W, Manager at Holiday Inn Eugene - SpringfieldResponded 4 October 2017
Thank you so much for taking the time to write a review, Alan! We are happy to hear that the front desk staff at check-in was very nice and helpful, and that your room was spacious and comfortable. We want to sincerely apologize for the...More