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Holiday Inn Bensalem - Philadelphia Area

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Traveller (53)
Room & Suite (21)
Dining (6)
Overview
  • Excellent39%
  • Very good36%
  • Average11%
  • Poor8%
  • Terrible6%
Travellers talk about
“parx casino”(34 reviews)
“stayed here”(19 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
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Rooms
30 Apr1 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (137)
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Traveller rating
48
48
14
12
9
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48
48
14
12
9
Show reviews that mention
All reviewsparx casinostayed herewithin walking distancefront deskroom was cleanbusiness stayfamily functionbreakfast buffeton premisesnice hoteleasy accesscheck in was smoothdefinitely stay here againoutdoor poolrestaurants and shoppingbooked this hotelnice breakfast
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1 - 5 of 131 reviews
Reviewed 3 weeks ago via mobile

My family of four just stayed here for two nights. It’s a nice hotel, comfortable beds, clean, good location. While we didn’t eat there, the restaurant and bar looked like a temporary setup, just kind of unappealing. I’d likely have given four stars except that...More

Thank Jon B
Response from IHGService, Guest Relations Manager at Holiday Inn Bensalem - Philadelphia AreaResponded 1 week ago

Hi Jon B, Thank you for your stay and for taking the time to share your experience with us. It is great to read that you appreciated our beds, cleanliness, and location. I am sorry to read that the water heating facility did not work...More

Hotel's Favourite
Reviewed 8 August 2017

I drove from JFK to this Hote and was worth. I reached middle of the night and check in was smooth, room was very nice, bed was comfortable. Access to 95 South is very easy, didnt hit much traffic even in the day. the property...More

Thank raikapil
Response from Management S, Manager at Holiday Inn Bensalem - Philadelphia AreaResponded 31 January 2018

Thank you for your review. We are happy to hear that you had an enjoyable, comfortable stay at our property. We hope to see you again in the future during your next visit to the Philadelphia area.

Reviewed 4 weeks ago

I checked in on March 16 and they had NO HOT WATER! I was assured that they would not charge me for my room but even after FIVE calls they still charged me. I had to dispute the charge with my credit card company.More

Thank stevesilvermanny
Response from IHGService, Guest Relations Manager at Holiday Inn Bensalem - Philadelphia AreaResponded 2 weeks ago

Hello stevesilvermanny, Thank you so much for your review of our hotel. I am very sorry to learn the unexpected experience you had with your room, due to no hot water and how your concerns were handled by our staff. This is not the level...More

Reviewed 4 weeks ago

Planned trip 2 mths ahead. Couldn't shower shave wash hair for show! They didn't bother to offer us discount or even free breakfast! Next day, waited 11 minutes to be even approached by waitress + NASTY food!More

1  Thank Mar C
Response from IHGService, Guest Relations Manager at Holiday Inn Bensalem - Philadelphia AreaResponded 2 weeks ago

Hi Mar C, Thank you for taking the time to write a review about your stay with us. On the other hand, we are sorry to hear that our bathroom condition, food quality and service level negatively affected your overall satisfaction. Reviews like yours are...More

Reviewed 16 March 2018 via mobile

Stayed here for a quick night, I think they only have Queen beds, didn't see an option for a King. Bed was kind of old, needs to be replaced. Bathroom is very small, but clean. Breakfast was good and hot. Will probably stay here again...More

Thank AAASparky
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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Dry Cleaning
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$114 - US$179 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms, Suites
Details
Price range
US$114 - US$179 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms, Suites
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Traveller (53)
Room & Suite (21)
Dining (6)
Pool & Beach (5)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
Lisa B
24 October 2017|
AnswerShow all 2 answers
Response from St_Nick61 | Reviewed this property |
As with any hotel, they may let you in if the room is already made up. If they were full up the night before, you might not be so lucky. It also helps if you're a rewards member.
1
Vote
Billie W
13 August 2017|
AnswerShow all 2 answers
Response from Bang X | Reviewed this property |
From my experience I don't think they have a shuttle except to Parx Casino
1
Vote
Kevin B
29 December 2016|
AnswerShow all 2 answers
Response from bonacgal | Reviewed this property |
No shuttle but the casino is within walking distance....literally in the backyard....
0
Votes
Room Tips
"They SHOULD have informed their guests! We were told by a gentleman on the elevator who was on his 4 'th..."
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"All rooms are quiet and comfortable. Hotel is set way back from the roadway."
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"Easy Access from NJ Turnpike and 95"
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"Views aren't the reason to stay here. Your room will look out over the front parking lot or the back..."
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