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All reviewsparx casinostayed herewithin walking distancefront deskroom was cleanbusiness stayfamily functionbreakfast buffeton premisesnice hoteleasy accesscheck in was smoothdefinitely stay here againoutdoor poolrestaurants and shoppingbooked this hotelnice breakfast
My family of four just stayed here for two nights. It’s a nice hotel, comfortable beds, clean, good location. While we didn’t eat there, the restaurant and bar looked like a temporary setup, just kind of unappealing. I’d likely have given four stars except that...More
Thank Jon B
Response from IHGService, Guest Relations Manager at Holiday Inn Bensalem - Philadelphia AreaResponded 11 April 2018
Hi Jon B,
Thank you for your stay and for taking the time to share your experience with us. It is great to read that you appreciated our beds, cleanliness, and location.
I am sorry to read that the water heating facility did not work...More
I drove from JFK to this Hote and was worth. I reached middle of the night and check in was smooth, room was very nice, bed was comfortable. Access to 95 South is very easy, didnt hit much traffic even in the day.
Response from Management S, Manager at Holiday Inn Bensalem - Philadelphia AreaResponded 31 January 2018
Thank you for your review. We are happy to hear that you had an enjoyable, comfortable stay at our property. We hope to see you again in the future during your next visit to the Philadelphia area.
I checked in on March 16 and they had NO HOT WATER! I was assured that they would not charge me for my room but even after FIVE calls they still charged me. I had to dispute the charge with my credit card company.More
Response from IHGService, Guest Relations Manager at Holiday Inn Bensalem - Philadelphia AreaResponded 6 April 2018
Thank you so much for your review of our hotel. I am very sorry to learn the unexpected experience you had with your room, due to no hot water and how your concerns were handled by our staff. This is not the level...More
Planned trip 2 mths ahead. Couldn't shower shave wash hair for show! They didn't bother to offer us discount or even free breakfast! Next day, waited 11 minutes to be even approached by waitress + NASTY food!More
1 Thank Mar C
Response from IHGService, Guest Relations Manager at Holiday Inn Bensalem - Philadelphia AreaResponded 3 April 2018
Hi Mar C,
Thank you for taking the time to write a review about your stay with us. On the other hand, we are sorry to hear that our bathroom condition, food quality and service level negatively affected your overall satisfaction. Reviews like yours are...More
Stayed here for a quick night, I think they only have Queen beds, didn't see an option for a King. Bed was kind of old, needs to be replaced. Bathroom is very small, but clean. Breakfast was good and hot. Will probably stay here again...More