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All reviewsthe club loungepittsburgh airportpreferred guestshuttle driverclean hoteltop floorordered room serviceoatmealcomfortable bedthe entire staffmeeting roomfree shuttlewould stay here againpark and flygreat roomgreat customer servicewonderful hotel
Stopped in here for a couple nights, thought it was a Sheraton, at least that was the label but turns out to be Sheraton less. Lobby was nicely done. Hallways of the rooms dated and needs help! The room itself was clean but again needs...More
First, let me say that we have stayed here for the past several years prior to a winter vacation. We travel with friends every winter to a warm location and won't stay anywhere else prior our departure. The Sheraton is our go to hotel for...More
1 Thank Tami P
Response from Barbara M, General Manager at Sheraton Pittsburgh Airport HotelResponded 15 March 2018
Dear Tami, on behalf of entire team thank you very much for your TripAdvisor review. We pride ourselves in our friendliness and Park and Fly. So glad that you too had a positive experience. Yes, Frank is a gem. Thank you and see you next...More
Waited for almost an hour after calling at least 3 times for pickup. Won’t use again. Insult to injury was watching all of the other shuttles drive past more than once while we waited.
Each phone call was made 10-20 minutes after the other one.
Used their "rest and fly" package overnight before an early morning flight. Hotel and restaurant were wonderful. Staff was outstanding. Shuttle ran like clockwork. And free parking while we were gone. What more could you ask.
Had a great experience. Staff was super friendly. Rooms were kept neat everyday. As someone who has worked in hotels and hotel management, I couldn’t compliment them anymore. Nancy the bartender and Sarah the waitress were phenomenal. They made sure I was taken care of...More
The staff at the front desk stare right at that coffee pot in the lobby. They aren't always attentive to the coffee pot, I've noticed. Your room has coffee, though, but you will have to make it yourself and wait about 2... More
The staff at the front desk stare right at that coffee pot in the lobby. They aren't always attentive to the coffee pot, I've noticed. Your room has coffee, though, but you will have to make it yourself and wait about 2 minutes for the brew.