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Holiday Inn Express Hotel & Suites Easton

213 reviews
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Traveller (35)
Room & Suite (22)
Dining (3)
Overview
  • Excellent45%
  • Very good36%
  • Average10%
  • Poor4%
  • Terrible5%
Travellers talk about
“olive garden”(16 reviews)
“front desk”(50 reviews)
“cookies”(14 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star Hotel
All hotel details
Offers from Holiday Inn Express Hotel & Suites Easton
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Rooms
7 Mar8 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (213)Write a Review
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Traveller rating
92
77
23
9
12
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LanguageEnglish
92
77
23
9
12
Show reviews that mention
All reviewsolive gardenfront deskcookiestilted kiltlittle extraspancake machineroom facinghighway sideindoor poolfree breakfastample parkingcrayola experiencebreakfast roomnice tvking bednight's sleeproad noise
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1 - 5 of 213 reviews
Reviewed 15 December 2017

I have been a guest here on numerous occasions. Have booked 2 functions in their banquet hall. When I needed help changing a reservation I was told it was taken care of, only to find out later that "that manager" was not authorized to make...More

Thank Steve S
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites EastonResponded 3 January 2018

Hi Steve S, I appreciate your feedback about your recent visit to our property. I am sorry to learn that we missed the opportunity of hosting you better because of the issues you had with the modification of your reservation, and regret that our hotel...More

Hotel's Favourite
Reviewed 3 July 2017

Always clean, friendly staff, housekeeping Christine great, front desk great. have stayed here for 4 years and each time is a wonderful experience. Front desk staff recognize you from previous stays which shows overall quality in customer service. recommend to all

Thank zeke20082013
Reviewed 7 September 2017

We stayed here on Friday evening as a half way point to WV from Boston. We arrived after 10 to a friendly reception even had a very nice man who helped us take our luggage to our room. He even came in and unloaded our...More

Thank Enzalina
Reviewed 24 August 2017

Second time we have stayed here, last time in January 2017. Front desk lady was miserable when we checked in, at least smile and pretend you like your job! It was your decision to serve the public! Room musty, gym with equipment that won't work....More

Thank ohussamy
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites EastonResponded 8 September 2017

Hi ohussamy, Thank you for staying with us and for bringing your concern to our attention. I’m very sorry to hear about your experience on your recent stay. I would like to address this with you further and have sent you a private message in...More

Reviewed 10 August 2017 via mobile

Well I was going to stay here but front desk lady was super unfriendly. I asked a simple question and she snapped. Maybe a hug would be in order for her. Sad thing is im an ihg member and a hotel I'm not even a...More

Thank lawnman11
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites EastonResponded 25 August 2017

Hi lawnman11, Thank you for your stay and for being an IHG Rewards Club member. Our goal has always been to provide our guests with the best hospitality service and it is with regret to know that we were not able to meet your expectations...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Banquet Room
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Tennis Court
Details
Price range
US$110 - US$215 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$110 - US$215 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (35)
Room & Suite (22)
Dining (3)
Pool & Beach (2)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
virgie P
2 August 2016|
AnswerShow all 2 answers
Response from Nantucket11 | Reviewed this property |
No, there is a no pet policy at this hotel.
0
Votes
Satin H
6 February 2015|
AnswerShow all 2 answers
Response from JIwhee | Reviewed this property |
this is in the middle of PA No ocean for miles!
0
Votes
Room Tips
"There are much better hotels in the area who truly want your business. Not this one"
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"Speak to the manager"
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"Go elsewhere."
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"ask for room not facing highway"
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