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Residence Inn Philadelphia West Chester/Exton

Traveller (83)
Room & Suite (75)
Dining (3)
  • Excellent46%
  • Very good27%
  • Average19%
  • Poor6%
  • Terrible2%
Travellers talk about
“front desk”(30 reviews)
“living area”(4 reviews)
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Fitness centre
3 Star Hotel
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2 Apr3 Apr
1 room, 2 adults, 0 children
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Reviews (207)
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All reviewstwo bedroom suitefront deskliving areaparking lottoilet and showerbrandywine valleyminute driveoatmealmarriott propertiesindoor poolstaff was very friendlybusiness centerthe breakfast areadefinitely stay here againexcellent customer servicerestaurants and shoppingpennsylvania turnpike
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1 - 5 of 205 reviews
Reviewed 3 weeks ago

We stayed here one night. Bed was comfy. Breakfast next morning was good. Hotel is older, but clean. It was located near a lot of restaurants and shopping. Staff was really nice. We enjoyed the Chicago Uno that was right in the parking lot.

Thank Donna T
Response from extonri_11, Manager at Residence Inn Philadelphia West Chester/ExtonResponded 3 weeks ago

Thank you for providing us feedback on your stay! We appreciate hearing how we're doing from our guests and are delighted to hear you had a great stay. We look forward to seeing you again on your next trip to Exton!

Reviewed 4 weeks ago via mobile

Can someone PLEASE tell me what is the point of checking in online? I did that here (and have done it elsewhere at Marriott) only to be asked for all the same info when I get to the hotel. Did that here in Exton last...More

Thank Cindy K
Response from extonri_11, Manager at Residence Inn Philadelphia West Chester/ExtonResponded 4 weeks ago

Dear Cindy K, I apologize for your experience on check-in at our facility. The front desk agent should not have asked for ID or payment on check-in, nor should she have assumed you wanted points for your Platinum gift. Providing the highest level of hospitality...More

Reviewed 29 December 2017

I did a business trip in December and stayed almost two weeks in the hotel. When we arrived we had a problem with the reservations but the hotel, even having no fault at all in the case, resolved quickly! The staff are all extremely polite...More

Thank AndersonMancebo
Reviewed 8 November 2017

My wife and I travel frequently and try to stay at Marriott properties whenever possible. Each of the brand names has a certain level of quality that we have come to look forward to and enjoy. This residence Inn was no exception to the rule....More

Thank Steve L
Reviewed 5 October 2017 via mobile

Stayed here for a week This Hotel is very quiet with nice rooms. The staff is friendly The breakfast buffet is the typical hotel buffet with eggs sausage bacon fruit juice and coffee I will stay here again when I am in the area

Thank 655raymondl
Response from extonri_11, General Manager at Residence Inn Philadelphia West Chester/ExtonResponded 18 October 2017

Thank you for staying with us and I am so glad to hear you were able to enjoy the breakfast buffet! We hope to see you back again soon!

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Awards & Recognition
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Self-Serve Laundry
Dry Cleaning
Multilingual Staff
Room amenities
Things to do
Fitness Centre with Gym / Workout Room
Tennis Court
Heated pool
Indoor pool
Price range
US$117 - US$194 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Price range
US$117 - US$194 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (83)
Room & Suite (75)
Dining (3)
Pool & Beach (1)
Questions & Answers
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Room Tips
"request room on back side of property away from rt 100 to avoid traffic noise"
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"We like the ground floor -- easy entry and exit if you have a pet"
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"Be aware that the bathroom is in the bedroom area. Start the dishwasher right before you plan to be gone for..."
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"Lower floor is convenient to pool and gym."
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