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MainStay Suites

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259 Reviews from our TripAdvisor Community

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Showing 259: English reviews
Middletown
Reviewed 1 week ago via mobile

Rooms were very big. Mini golf included as well as a basketball court and pool. Breakfast was average but I'd highly recommend staying here. Great price for what your getting. Staff was also very friendly.

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Helpful?
Thank Brian K
GMPA547, General Manager at MainStay Suites, responded to this review

Dear Brian K, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!...

Cinnaminson, New Jersey
Reviewed 2 weeks ago

We stayed here twice for Hershey Park vacations. Kids love the pool. Close to Hershey. The free breakfast has a pancake machine that the kids thought was fantastic. We would definitely stay there again.

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Helpful?
Thank TravelingPirates2016
GMPA547, General Manager at MainStay Suites, responded to this review

Dear TravelingPirates2016, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide...

Kansas City Metro Area
Reviewed 3 weeks ago via mobile

This is obviously an older hotel that's been given upgrades, but upgrades in themselves don't help if not maintained. The first room I was given had no running water to the toilet. Even turning the supply valve produced no results. The second room had a smoke detector that was beeping due to an old battery and the bathroom exhaust fan...

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Helpful?
Thank Skylark40
GMPA547, General Manager at MainStay Suites, responded to this review

Dear Skylark40, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an...

Reviewed 28 October 2016 via mobile

We recently went to Hershey Park for a much needed weekend trip and found this AWESOME hotel literally 5 minutes from Hershey and it was AWESOME!!!! This place is not only super hospitable, but it is very very clean the room had 2 queen beds ( super comfy), and a couch that pulled out to a queen pull out, we...

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Helpful?
Thank Alllmyfun
GMPA547, General Manager at MainStay Suites, responded to this review

Dear Allmyfun, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide...

Pocola, Oklahoma
Reviewed 26 October 2016

hotel was very nice but over priced. Wish we would have shopped around. Could have found a hotel in the area on the same level but less pricey. Was close to Hershey, Pa is the reason it was so expensive. Had a nice pool but the chlorine was overwhelming. Rooms very nice.

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Helpful?
Thank keithfran
GMPA547, General Manager at MainStay Suites, responded to this review

Dear Christopher, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. We always recommend shopping around while visiting the Hershey area. We find that we are one of the...

Clarks Summit, Pennsylvania
Reviewed 17 October 2016

The facility was clean and spacious. The purpose of the trip was to run the Hershey 1/2 marathon. We had to leave hotel early and Gloria had breakfast out early so that the runners could have something to eat and have a coffee. I have run many runs and no one has ever done that....We were given a late check...

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Helpful?
Thank Colleen107
GMPA547, General Manager at MainStay Suites, responded to this review

Dear Colleen107, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking...

Cambridge, Canada
Reviewed 13 September 2016

We got to the hotel in the evening after a long drive. After checking in, we went straight to our room and taadaa!!!... the room was clean (which is very important to anyone), lots of towels (important to me because I have 3 kids). And, it's like a one-bedroom apartment with high ceiling. It has a kitchenette with dishwasher, fridge,...

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2Thank Marivichs
GMPA547, General Manager at MainStay Suites, responded to this review

Dear Marivichs, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide...

Edison, New Jersey
Reviewed 28 August 2016

This was a great hotel close to Hershey Park. The staff was polite and helpful, check-in and out was easy and fast. Breakfast was good, the room was clean and comfortable. I like the fact that each room had a mini kitchen in the front. I also really liked the game room with the basketball court and mini golf.

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Helpful?
Thank NikkiElois
GMPA547, General Manager at MainStay Suites, responded to this review

Dear NikkiElois, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide...

Reviewed 23 August 2016 via mobile

This is one of the best hotels I've stayed at. Our room was incredibly clean, large and comfy. I loved the full sized refrigerator, dishwasher and real dishes...it really made the difference- it's nice to have real dishes while away from home instead of napkins and styrofoam. The bathroom was big, with plenty of counter space and a large tub/shower....

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1Thank lunachik285
GMPA547, General Manager at MainStay Suites, responded to this review

Dear Lunachik285, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide...

Clark, New Jersey
Reviewed 8 August 2016

We only stayed for 2 days, but thoroughly enjoyed our short stay. The rooms are clean. The kids had so much fun in the pool and game room. The breakfast was nice. The staff was friendly. Hershey was less than 15 minutes away. This was a great value.

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2Thank Michele Z
GMPA547, General Manager at MainStay Suites, responded to this review

Dear Michele Z, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Self-Serve Laundry
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
We are brand new, all rooms are SUITES, we offer a large indoor swimming pool with a 2 story water slide, indoor basketball and 9 hole mini golf, free hot breakfast, All rooms have a pull-out-sofa bed, 2 room suites, free wireless and wired internet and all of our rooms have full kitchens. Hershey is only 5 miles, Harrisburg is also only 10 miles, Penn National Casino & Race Track is 1/4 mile and Fort Indian Town Military Gap is only 5 miles. We have a mixture of 2 queen bed suites, king bed suites and 2 room suites. We have a meeting room which we will not charge. Any questions please feel free to contact us Each room bed type can be arranged individually later. We have 385 sq. feet of meeting space available. ... more   less 

Additional Information about MainStay Suites

Address: 105 Kelley Ct, Grantville, PA 17028-8741
Region: United States > Pennsylvania > Grantville
Price Range: £50 - £105 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — MainStay Suites 2.5*
Number of rooms: 64
Reservation Options:
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Also Known As:
Mainstay Hotel Grantville
Grantville Mainstay Suites
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Questions & Answers

Here's what travellers have asked, with answers from MainStay Suites staff and other travellers.
12 questions
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Questions? Get answers from MainStay Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“First floor was a great location!”
 of 5 bubbles Colleen107, 17 Oct 2016 | Read review
“Wifi worked great all over the hotel!”
 of 5 bubbles CarmaleeS, 24 Jul 2016 | Read review
“10 to 15 min away from Hershey Park”
 of 5 bubbles m0niekw, 24 Jul 2016 | Read review
“on top floor so you don't hear kids running above you”
 of 5 bubbles Mamaof2-75, 17 Jul 2016 | Read review
“Try to get a top floor room at the end of the hall. Hopefully it will be quiet.”
 of 5 bubbles TDypko, 25 Jun 2016 | Read review
5 of 5
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