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MainStay Suites Grantville - Hershey North

Traveller (37)
Room & Suite (38)
Dining (5)
About
Location
Cleanliness
Service
Value
We are brand new, all rooms are SUITES, we offer a large indoor swimming pool with a 2 story water slide, indoor basketball and 9 hole mini golf, free hot breakfast, All rooms have a pull-out-sofa bed, 2 room suites, free wireless and wired internet and all of our rooms have full kitchens. Hershey is only 5 miles, Harrisburg is also only 10 miles, Penn National Casino & Race Track is 1/4 mile and Fort Indian Town Military Gap is only 5 miles. We have a mixture of 2 queen bed suites, king bed suites and 2 room suites. We have a meeting room which we will not charge. Any questions please feel free to contact us Each room bed type can be arranged individually later. We have 385 sq. feet of meeting space available.
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Property amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Tennis Court
Wheelchair access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Kitchenette
Microwave
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Family
Business
HOTEL CLASS
Location
Full view
37Car recommended
Grade: 37 out of 100
36Restaurantswithin 5 miles
4Attractionswithin 5 miles
316Reviews
85Photos
14Q+A
43Room tips
Traveller rating
  • 93
  • 103
  • 64
  • 27
  • 29
Time of year
Traveller type
Language
  • Filter
  • English
Popular mentions
Staff was accommodating. Rooms are a little dated but comfortable.Water leaked into the room onto clothing. Manager called after we got home to apologize and offered 25% discount on next stay. Nice recreation area. Nice free breakfast.
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We stayed for 2 nights. Previous reviews made me nervous to book, but decided to give it a try anyway and happy we did. Our daughter loved the big pool slide and the mini golf. The pool was heated so it was comfortable in the winter. They ran out of pool towels and my husband
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Response from GMPA547, General Manager at MainStay Suites Grantville - Hershey North
Responded 10 Dec 2018
Dear HeatherD6663WW, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Brian Scott GM Choice Hotels
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We were very happy from the very beginning with this motel, they could not have done any more to make our more pleasant! The price was very reasonable, the staff was tremendous. The room had everything we needed and more!
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Response from GMPA547, General Manager at MainStay Suites Grantville - Hershey North
Responded 29 Oct 2018
Dear Darvin D, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Brian Scott GM Choice Hotels
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We stayed at this location with family for one night. The room seemed clean, except for some red stains in the bottom of the tub in the cracks. Seemed permanent, rather than not having been cleaned properly, like maybe a previous occupant had fresh hair dye. Full sized
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Response from GMPA547, General Manager at MainStay Suites Grantville - Hershey North
Responded 13 Oct 2018
Dear DisneyHPMama, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Brian Scott GM Choice Hotels
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Just an average room, mostly clean but it has its faults in bathroom, some hairs and a not so clean toilet. Personnel were great, especially at check-in after a long day on road.....breakfast was satisfying.
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Response from GMPA547, Manager at MainStay Suites Grantville - Hershey North
Responded 8 Oct 2018
Dear Boenski7035, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We value all guest feedback as it helps us see how we are doing from the guest's perspective and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We will speak with the housekeeping department to make sure we are not missing any items in the room before leaving the room. We pride ourselves on offering a clean and comfortable environment for all of our guest. I would like to personally apologize if we fell short on your recent visit. We will continue to strive towards 100% guest satisfaction and we appreciate your feedback as it helps in our efforts to do so. We hope to see you again soon! Sincerely, Brian Scott GM Choice Hotels
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Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachFamily and Play AreasBusiness Centre & Event Rooms
Queen size beds
this is how they clean the throw up away from the pool.
Bathroom and a closet in between two doors
Broken door stopper
MainStay Suites
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Is there daily maid service?. Also what type coffee maker? 4 cups, individual or kurig?
yes there is daily maid service. Coffee maker made just 2 cups at a time.
1 vote
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i would like to know if this hotel has a Hot breakfast?
Yes
0 votes
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123
"Bring your own pillows."
"Do not stay here"
"Our king room was awesome.."
"Go to the many other hotels in the area - this was a huge disappointment."
"First floor was a great location!"
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PRICE RANGE
US$71 - US$195 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mainstay hotel grantvillegrantville mainstay suites
FORMERLY KNOWN AS
MainStay Suites
LOCATION
United StatesPennsylvaniaGrantville
NUMBER OF ROOMS
64
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