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Crowne Plaza Harrisburg-Hershey

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Crowne Plaza Harrisburg-Hershey
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553 Reviews from our TripAdvisor Community

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Showing 546: English reviews
Scranton, Pennsylvania
Reviewed yesterday NEW

Had a one-night stay here due to business and enjoyed my stay. Pros: Rooms are clean, freshly renovated and the staff was super friendly. Cons: Elevators are slow and heard construction outside early in the morning. Decent hotel gym. Usually stay at the Hilton Property across the street but will not add this spot to my Harrisburg hotel list! Thanks!

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Helpful?
Thank KatelynMc
Reviewed yesterday NEWvia mobile

I tagged along with my husband for one night when he had business in Harrisburg. All the staff that we encountered were extremely friendly! Max, the bartender was top notch! The hotel was beautifully decorated for Christmas. We had the breakfast buffet and found it to be very well supplied and everything was presented nicely. The gentlemen working in the...

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Helpful?
Thank sheryndan
Atlanta, Georgia
Reviewed 6 days ago NEW

The Crowne Plaza is a good option for a traveler who needs to visit downtown Harrisburg. I was in town for a meeting at the State of Pennsylvania offices, so this hotel was close to my meetings. The room and bathroom were both a bit small but nicely furnished. I don't think many people are coming to this hotel for...

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Helpful?
Thank berm100
Toni R, Guest Relations Manager at Crowne Plaza Harrisburg-Hershey, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your opinion. We can't wait to welcome you back and live up to our service promise again! Sincerely, Mellissa Woltemate Guest Service Agent

wilds of New Jersey
Reviewed 1 week ago

Mixed feelings about this place. The staff was wonderful, for the most part. The room we stayed in had been remodeled. I would call it a midsize room. The size and placement of the furnishings were not quite right for the size of the room. The bathroom had been beautifully re-tiled, with a nice glassed-in shower. The rooms across the...

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Helpful?
Thank Ken B
Toni R, Manager at Crowne Plaza Harrisburg-Hershey, responded to this review

Dear Ken B, Thank you very much for taking time to write about your recent experience with us. We are sorry to hear you had some challenges . The elevator has been repaired and is fully functional. We normally do not assign our guests rooms in on of the construction hallways and make every effort to insure our valuable are...

Oregon
Reviewed 2 weeks ago

The hotel and the rooms are clean and well kept. The elevators when we were there were so slow that many people took the steps when going down. The bathrooms in the standard rooms are too small. My wife complained that there was no counter or drawer space to handle all of her necessary stuff. The staff is very responsive...

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Helpful?
Thank Retsof1949
Toni R, Manager at Crowne Plaza Harrisburg-Hershey, responded to this review

Dear Retsof, Thank you for taking time to post your candid review. Our team works hard to exceed our guests' expectations and we use all feedback to improve and enhance our level of service. Our elevator was out of order for a few days while we waited on the part to be delivered. It is now fully operational and we...

the villages fl
Reviewed 2 weeks ago via mobile

Average hotel although we we expecting a lot better. There is no microwave or refrigerator in the room. Also the room is really compact, barely enough room for you luggage. Staff was just great. Parking is $20 a day. Lots of nice restaurants nearby.

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Helpful?
Thank hardshell
Toni R, Manager at Crowne Plaza Harrisburg-Hershey, responded to this review

Dear hardshell, Thank you for your feedback. We understand and apologize for the inconvenience you experienced while staying with us. We are currently to working to make enhancements to deliver a more comfortable stay for all of our guests. We hope for the opportunity to make this up to you the next time we are in the area. Sincerely, Toni...

Quakertown, Pennsylvania
Reviewed 3 weeks ago

From the moment we pulled up to the valet until the time we checked out the following day, the staff was very friendly and helpful. The concierge mapped our way to dinner, with a fast check in at the front counter. The room was clean with just the right amount of space.

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Helpful?
Thank grw18951
Washington DC
Reviewed 3 weeks ago

Good place for downtown Harrisburg. The river is about 2 blocks away and has a very nice walking/running path about 5 miles long. I typically run along the path then cross the river to city island, then back across the market street bridge. The area is not known to be the safest at night, but I've never had a problem....

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Helpful?
Thank MoreVacationLessWork
Buffalo, New York
Reviewed 3 weeks ago via mobile

This Crowne Plaza is right in the heart of downtown Harrisburg which makes it nice for being close to area restaurants and bars. Unfortunately it also means $20 a night in valet parking fees. I reserved a king room with a sofa bed for 2 adults and a teenager. It appears that this is the biggest room they have, and...

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Helpful?
Thank tomkat350
Toni R, Manager at Crowne Plaza Harrisburg-Hershey, responded to this review

Dear tomkat350, Thank you for taking time to post your valuable feedback. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can...

Webster, New York
Reviewed 3 weeks ago

The Crowne Plaza is conveniently located downtown within walking distance of the capitol and sights. The rooms were spacious, modern, and clean. The staff was helpful. Although you pay for valet parking on site ($20 a day), you can come and go as often as you please. They also have a scanning system for parking, so your car is ready...

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Helpful?
Thank Stephanie405

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Come and see what s new at the Crowne Plaza Hotel Harrisburg Hershey! We are proud to announce the completion of a $3M renovation throughout all areas of the hotel. The friendliest and most welcoming hotel in Harrisburg PA now features new décor and amenities from top to bottom. Discover all that downtown Harrisburg has to offer at the convenient, comfortable Crowne Plaza Harrisburg. You are at the heart of everything, including shopping, dining, entertainment and the arts. You are within easy walking distance of Restaurant Row, Harrisburg s Capitol Complex and State Museum, the Whitaker Center for Science and the Arts and the Susquehanna River s picturesque waterfront. Whether you re coming to Harrisburg for business or just for fun, your room at the Crowne Plaza is your personal retreat. Our intimate rooms welcome you in cozy Boutique fashion, and amenities such as luxurious Sleep Advantage Bedding and complimentary HSIA mean every night is a great night and every day starts right. Centrally located between Interstates 83 & 81, we're only minutes away from PA's biggest attractions, including Hershey Park, Historic Gettysburg, Lancaster Amish Country and Carlisle. Less than 2 miles from the PA Farm Show Complex & Expo Center, we're the hotel of choice for the annual Farm Show, Sports & Outdoor Show, and Horse Show. Stay at the Crowne Plaza Hotel and discover all that Harrisburg has to offer! ... more   less 

Additional Information about Crowne Plaza Harrisburg-Hershey

Address: 23 S 2nd St, Harrisburg, PA 17101-2004
Region: United States > Pennsylvania > Harrisburg
Price Range: £81 - £107 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Harrisburg-Hershey 3.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Crowne Plaza Harrisburg-Hershey Hotel Harrisburg
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Harrisburg-Hershey staff and other travellers.
2 questions
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1 month ago
Waynesboro, Pennsylvania
4 months ago

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Questions? Get answers from Crowne Plaza Harrisburg-Hershey staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask if there is construction going on anywhere near your room.”
 of 5 bubbles 115kenb, 25 Nov 2016 | Read review
“Don't get a room with a connecting door to another room........ the sound proofing is terrible in such rooms.”
 of 5 bubbles Retsof1949, 23 Nov 2016 | Read review
“close to the capitol and many great restaurants”
 of 5 bubbles Stephanie405, 10 Nov 2016 | Read review
“The street is quite quiet at night so a front room is good”
 of 5 bubbles tankerton1944, 3 Nov 2016 | Read review
“Ask for Street Facing Rooms otherwise No view”
 of 5 bubbles SivajiBasu, 25 Oct 2016 | Read review
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