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Crowne Plaza Harrisburg-Hershey

620 reviews
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Traveller (152)
Room & Suite (109)
Dining (7)
Overview
  • Excellent17%
  • Very good30%
  • Average27%
  • Poor15%
  • Terrible11%
Travellers talk about
“restaurant row”(15 reviews)
“capital”(40 reviews)
Free Wifi
Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
All hotel details
Offers from Crowne Plaza Harrisburg-Hershey
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (620)Write a Review
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271 - 275 of 612 reviews
Reviewed 11 November 2014

We stayed here with a large group from a wedding in October. To start with, the hotel is poorly set up for valet only parking, if you are in a line you can barely get out of the street. Although the hotel was able to...More

Thank TACBAC
Response from Toni R, Guest Relations Manager at Crowne Plaza Harrisburg-HersheyResponded 14 November 2014

Dear TACBAC, Thank you for sharing your comments on your recent stay. We value our guests and depend on your feedback to provide the highest level of guest service. I apologize for the seemingly chaotic service you experienced during your stay. While early check ins...More

Reviewed 10 November 2014 via mobile

My husband and I are pretty adamant about unpacking, we do a nice job, spent about 30 minutes unpacking so you can imagine my displeasure with having to change rooms as soon as we unpack due to a broken headboard. The rest of the stay...More

Thank Erica F
Response from Toni R, Guest Relations Manager at Crowne Plaza Harrisburg-HersheyResponded 14 November 2014

Dear Erica F, Thank you for your valuable feedback. Our team uses your comments to improve on the quality of guest service to help us provide the highest level of guest service. They take immense pride in making our guests happy! It saddens them when...More

Reviewed 8 November 2014 via mobile

The staff was inconsiderate and we could rarely get front desk on the phone but the location was great; right beside the transfer station. The room was satisfactory the wings I order were hard as bricks.More

Thank darizzio
Response from Toni R, Guest Relations Manager at Crowne Plaza Harrisburg-HersheyResponded 14 November 2014

Dear Dirizzio, Thank you for taking time to post your valuable feedback. Our team takes all comments very seriously and use them to improve and enhance our guest service experience. I apologize for the disappointments you experienced. I shared your comments with our Front Office...More

Reviewed 8 November 2014

The hotel is very clean and staff is great. Perfect if you or a loved one is at Pinnacle Health Hospital because it's just a quick walk across the street. Tell them you want the Loved Ones Hospital Rate - it's a much better rate...More

Thank TJinPA
Response from Toni R, Guest Relations Manager at Crowne Plaza Harrisburg-HersheyResponded 14 November 2014

Dear JLin, Thank you for your wonderful feedback concerning your recent stay. Our staff prides themselves in providing the highest level of guest service, and love to hear when our valued guests appreciate their efforts. We know having a loved one at the hospital can...More

Reviewed 3 November 2014

We stayed here one night, the place is basically OK but there were a few problems. First, we had a little difficulty finding where to park - we drove by the valet parking place once, there was no one in attendance, so we drove around...More

Thank Renee D
Response from Toni R, Guest Relations Manager at Crowne Plaza Harrisburg-HersheyResponded 5 November 2014

Dear Traveler, I appreciate you taking time to post your comments, concerning your recent stay. Guest feedback is our most valuable tool in training our staff and to help them achieve our goal of providing an excellent level of guest service. I apologize for the...More

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About
Amenities
Top amenities
Restaurant
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Pool
Room Service
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Dry Cleaning
Concierge
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Indoor pool
Heated pool
Details
Price range
US$102 - US$159 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$102 - US$159 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (152)
Room & Suite (109)
Dining (7)
Pool & Beach (4)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
Stephen C
11 October 2016|
AnswerShow all 3 answers
Response from TravelerThreeThrees | Reviewed this property |
Not that I know of.... I suggest calling them because they're renovating and may have them now.
0
Votes
garyk682
11 July 2016|
AnswerShow all 4 answers
Response from photosnatchers | Reviewed this property |
there is public parking across the street; do not know the daily rates.
0
Votes
Room Tips
"The pool is a big plus"
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"Try booking at the Hilton next door."
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"Away from the elevator, Quiet room floor designation,"
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"Park on Chestnut and save $20 per day"
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