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Best Western Plus Harrisburg East Inn & Suites

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Best Western Plus Harrisburg East Inn & Suites
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505 Reviews from our TripAdvisor Community

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Showing 490: English reviews
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Purvis, Mississippi
Reviewed 2 weeks ago via mobile

We came in for a wedding. We asked for bottom floor close to a staircase. Due to having a service dog. We got a fourth floor off the elevator. Not very helpful. The staircase door did not open with a key. We had to walk around many times. To make matters worse we had an adjoining room. Which has very...

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Helpful?
Thank Katie W
Debbie B, General Manager at Best Western Plus Harrisburg East Inn & Suites, responded to this review

Dear Katie W It is our goal at the Best Western Plus Harrisburg to exceed our customers expectations and we are sorry that we fell short during your most recent visit. We have shared your feedback with each departments so that they can correct the issue and improve our guest experience. We hope to have the opportunity to make it...

Los Angeles, California
Reviewed 20 January 2017

Don't waste your hard earned money at this property..... Definitely don't have the breakfast that's offered. Shady motel right directly across the parking. The key access on the side of the hotel was nonfunctional.

Review collected in partnership with Best Western
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Helpful?
Thank Mike G
Debbie B, General Manager at Best Western Plus Harrisburg East Inn & Suites, responded to this review

Dear Valued Guest, We thank you for taking a moment to share you recent experiences with us at the Best Western Plus Harrisburg. We are committed to providing comfortable, fresh guest room accommodations for all our guests, and I sincerely apologize that we fell short on this particular occasion. I will be addressing all the issues you mention with the...

Reviewed 18 January 2017 via mobile

I just can't take anymore best western plus we went to burlington for new years from about 12-200am a person above was walking back and forth back and forth called nothing done also there was no hot tub like they advertise we are now at best western plus east harrisbug and the toilet is running non stop we call downstairs...

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Helpful?
1Thank Estelle R
Debbie B, General Manager at Best Western Plus Harrisburg East Inn & Suites, responded to this review

Dear Estelle R Thank you for taking the time to share your experience regarding your stay. I am truly sorry for ay inconvenience and I take full responsibility as the General Manager. I have taken the time to look into all your concerns and have address it with each department to prevent this from happening again in the future. Once...

Chicago, Illinois
Reviewed 18 January 2017

I stayed at this hotel for 2 night this past May and had a good stay! My room was clean and my bed was super comfortable. The hotel is easy to find and in a great location close to Hersheypark and the Giants Center. Really cozy feeling when you walk in and I feel really comfortable during my stay. I...

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Helpful?
Thank depechegirl02
Debbie B, Manager at Best Western Plus Harrisburg East Inn & Suites, responded to this review

Goodmorning depechegirl02 Thank you so much for taking the time to share your great experience here at the Best Western Plus Harrisburg East. We look forward to seeing you and your pet next time you are in town. Regards, Debbie B

orwigsburg, United States
Reviewed 16 January 2017

service and room were fair. billing was a problem - is handled by the medical society. gave credit card to cover incidentals - received the entire bill to me instead of the society. Do not have the time to sort out staff mistakes

Review collected in partnership with Best Western
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Helpful?
Thank michaelzS3133RR
Debbie B, Manager at Best Western Plus Harrisburg East Inn & Suites, responded to this review

Dear michaelzS3133RR I apologize for the billing issues you experience during your recent stay. I have issued you a refund to your credit card and billed the correct account. Once again thank you for being our guest and we look forward to seeing you again in the near future. IF you have any questions please feel free to contact me...

Wallisville, United States
Reviewed 4 January 2017

My stay almost felt like home. Everyone was friendly and very helpful. I will be staying here again. The rooms were very clean and the staff was very professional and friendly especially during check in.

Review collected in partnership with Best Western
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Helpful?
Thank brendaa182
Debbie B, Manager at Best Western Plus Harrisburg East Inn & Suites, responded to this review

Dear Brendaa182, Thank you for taking the time to share excellent review of your stay with us at the Best Western Plus Harrisburg East. We are so happy that you felt like you were at home staying with us. We strive to make sure every guest feel like we are they home away from home. We look forward to seeing...

va
Reviewed 10 December 2016

Best hotel in the area! This was our second time staying here during our trip to Hershey park. Large, clean spacious room. Friendly service. Kids loved the big jetted tub. Overall a great experience. We have stayed at a couple of other hotels in Harrisburg area and it has not been good. This will continue to be our go to....

Review collected in partnership with Best Western
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Helpful?
Thank Luvtotravel74va
Debbie B, General Manager at Best Western Plus Harrisburg East Inn & Suites, responded to this review

Dear Luvtotravel74va Thank you for taking the time to share excellent review of your stay with us at the Best Western Plus Harrisburg East and for being a regular guest with us. We look forward to seeing you and the family next time. Have a happy holiday. Regards,

Knoxville, United States
Reviewed 8 December 2016

Overall, this was a good stay. Rico on the front desk was friendly and got me the room I needed. The breakfast left a bit to be desired. The bacon was greasy and floppy....not crisp at all and the gravy was a thin layer of stale paste. Otherwise, a good stay.

Review collected in partnership with Best Western
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Helpful?
Thank kentw404
Debbie B, General Manager at Best Western Plus Harrisburg East Inn & Suites, responded to this review

Dear kentw404 Thank you for your feedback regarding your recent stay with us at the Best Western Plus Harrisburg East Inn and Suites. I truly apologize that the breakfast was not up to standard and I will be reviewing with our breakfast department to ensure this does not happen again. Once again thank you so much for being our guest...

United States
Reviewed 4 December 2016

I arrived very late in the night, and had lot of bags, front desk was very helpful, that he left the front desk and helped me carry my bags to the elevator. Then it was not hard for me to get the luggage out of the elevator and my room was just across. We have stayed in this hotel several...

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Helpful?
Thank curioustraveler46
Debbie B, General Manager at Best Western Plus Harrisburg East Inn & Suites, responded to this review

Dear Curioustraveler46, Thank you so much for your wonderful review! I appreciate you pointing out so many of the positives from your stay. guest say "we will stay again for sure" is a great compliment to our hotel and our staff. We work so hard to provide a great experience, and great service, and it is great to hear when...

New York City, New York
Reviewed 27 November 2016

My husband and i stayed here a few weeks ago and were kindly greeted by Quinn upon check in. We later had a (small) housekeeping issue and Quinn went above and beyond to make sure we were taken care of. The level of customer service we received was comparable to a 5 star luxury hotel! Overall, a great experience at...

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Helpful?
Thank KJMachuca
Debbie B, General Manager at Best Western Plus Harrisburg East Inn & Suites, responded to this review

Dear KJMachuca, Thank you so much for your 5 Star review. We are so happy when our guest received exceptional guest service. Quinn is indeed great. We look forward to seeing you again soon. Regards, Debbie B

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Refrigerator in room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Best Western Plus Harrisburg East Inn & Suites

Address: 1344 Eisenhower Blvd, Harrisburg, PA 17111 (Formerly Wingate by Wyndham Harrisburg)
Region: United States > Pennsylvania > Harrisburg
Price Range: £63 - £107 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Harrisburg East Inn & Suites 2.5*
Number of rooms: 84
Reservation Options:
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Also Known As:
Wingate By Wyndham Harrisburg Hotel Harrisburg
Wingate Hotel Harrisburg
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus Harrisburg East Inn & Suites staff and other travellers.
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Boston Area
over a year ago
over a year ago

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Questions? Get answers from Best Western Plus Harrisburg East Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We requested a first floor room not realizing the flood lights lit up the room at night. Would choose a different room next time.”
 of 5 bubbles LoisM82, 26 Nov 2016 | Read review
“The room with the king size bed was bigger that the one with 2 queens.”
 of 5 bubbles Tweetybird714, 25 Sep 2016 | Read review
“2nd or higher floors have less noise from A/C units”
 of 5 bubbles majesticpriestess, 8 Aug 2016 | Read review
“We stayed on the first floor and found it to be very comfortable. Our room was very quiet.”
 of 5 bubbles debram184, 30 May 2016 | Read review
“Away from elevator but not at end of hall.”
 of 5 bubbles 373jerryk, 9 Feb 2016 | Read review
5 of 5