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We always like to stay at Holiday Inn Express hotels or Hampton Inn. This is a new hotel with contemporary style and spacious rooms. We gave it a 5 score. Stayed here for 5 days and the location was great with easy freeway access and...More
This hotel is under a major remodel due to sprinkler systems causing damage. The conference room we were in was ok, but everywhere else we were walking on plastic floor protection etc. even in the main lobby.
We were not even given water in the...More
1 Thank Delmas G
Response from IHGService, Guest Relations Manager at Holiday Inn Express Harrisburg EastResponded 18 April 2018
Hello Delmas G,
Thank you so much for staying with us and for taking the time to leave us your feedback. I am sorry for the inconvenience our on gong renovation may have caused you. The upgrades we do would not only give us a...More
Very clean, quiet for sleeping part way to see the grandchildren, just what granny needs for the 8 hour drive. The coffee in the morning gets me on my way to see my wonderful family, quiet, comfortable bed, nice staff thanks
I panicked when I read the negative reviews after I booked a non refundable room.
Kristen checked us in and made us feel comfortable and welcome.
The room was clean. The room was "tired", but the hotel is being renovated. The morning we checked out,...More
Stayed here for soccer tournament. Hotel is showing signs of age and wear and tear. Sheets, although they seemed clean, had seen better days and were starting to pill. Asked housekeeping to change the sheets because we spilled something on them and they didn't change...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Harrisburg EastResponded 1 November 2017
Thank you for taking the time to express your feedback about your stay. Our goal is to consistently provide superior accommodations but it is unfortunate that we fell below standards on this occasion due to the general upkeep of our property and the...More
Response from MicheleSchultheis | Property representative |
Yes, we do ask for a $20 incidental deposit for the room, and if you have a pet there is a non-refundable pet fee. You may use a debit card, but please remember that when the money is released back to your account it can... More
Yes, we do ask for a $20 incidental deposit for the room, and if you have a pet there is a non-refundable pet fee. You may use a debit card, but please remember that when the money is released back to your account it can take up to 7-10 business days to you see it back in to your account.
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"quiet for sleep on long trips to get a nice rest"