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Sheraton Harrisburg-Hershey

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Sheraton Harrisburg-Hershey
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705 Reviews from our TripAdvisor Community

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Showing 694: English reviews
Pennsylvania
Reviewed 1 week ago

Went to this hotel for an anniversary getaway and loved every moment of it! The lobby is beautiful, the parking is FREE, the room was cozy and there are so many shops right outside of the parking lot. I happened to stay at this hotel during a busy hockey tournament and several weddings going on but it was not loud...

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Helpful?
Thank xyzTravelGirl
AGMSheraton, Manager at Sheraton Harrisburg-Hershey, responded to this review

We're happy that you were able to have such a wonderful time for your anniversary! We hope to see you again!

Grapevine, Texas
Reviewed 2 weeks ago

Great Visit! It all started with the check in process with Zuleima, she did an amazing job for me. As a platinum member I stay at a lot of Marriott hotels all over the country. This was my first visit to a Sheraton and was very impressed with this wonderful hotel and amazing staff. Hats off to the GM at...

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Helpful?
Thank Jonathan H
AGMSheraton, Manager at Sheraton Harrisburg-Hershey, responded to this review

Thank you for your kind review! We're happy that our staff members were able to provide an inviting and comfortable stay for your family. We will also check in with our Club Lounge attendants to make sure that proper etiquette is used with guests and are sorry for any inconveniences. Please feel free to let us know of any future...

Pittsburgh, Pennsylvania
Reviewed 3 weeks ago

Don't let the nice lobby fool you. Once you get past the front desk, the nice lobby area, the bar, and the meeting areas, you will find the sleeping rooms to be dingy. The hallways are dark and poorly lit and the rooms are covered in dark wall covering. Housekeeping is poor; my room has cobwebs in the corners, a...

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Helpful?
Thank Jay S
AGMSheraton, Manager at Sheraton Harrisburg-Hershey, responded to this review

We apologize that your time at our hotel has not met the standards that you expect from Sheraton and Starwood. We appreciate your organization's choice to meet at our property and want you to feel comfortable during your time with us. Your experience will be passed to our Housekeeping and Engineering departments so that we may improve our services. Please...

Orlando, Florida
Reviewed 4 weeks ago

This is a nice hotel, near a mall with several places to eat outside the hotel within an easy walk. Check in was easy. The room was comfortable and clean. Note that there is NO free breakfast here. Wifi was easy and good. The hotel has large meeting rooms, and several of them. Looked like a nice business area w...

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Helpful?
Thank ProfUA
AGMSheraton, Manager at Sheraton Harrisburg-Hershey, responded to this review

Thank you for your review! We appreciate your group choosing to stay with us. Please feel free to let us know of any special requests we can provide for future conferences and we hope to see you again!

York Haven, Pennsylvania
Reviewed 1 November 2016

My girlfriends and I are local but we stayed overnight for a girls' night out. We had a king suite. It was a decent hotel room. It looked recently redecorated but there was some wear and tear on the room and there was a hole where the bathtub met the wall. The service though was fantastic. Everyone was very accommodating...

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Helpful?
Thank Brandy S
AGMSheraton, Manager at Sheraton Harrisburg-Hershey, responded to this review

Thank you for your review! We're glad that you and your friends had an enjoyable staycation. We will pass on your guest room issues to our Engineering department so that we can improve our services. Please feel free to contact us with any further details. We hope to see you again!

Sugar Land, United States
Reviewed 31 October 2016

great location for this property - right at a shopping mall/area - tons of restaurants to choose from and minutes from the main freeway - the staff were very accommodating and professional - easy parking on the property and really nice rooms - didn't seem like i was in a Sheraton! the only issue i had (which was NOT a...

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Helpful?
Thank Jack_Molho
AGMSheraton, Manager at Sheraton Harrisburg-Hershey, responded to this review

Thank you for your review! We apologize that the guest adjacent to yours did not follow our No Smoking policy. We do charge deep cleaning fees for such actions. Please feel free to contact us for any future stays and we will be sure to VIP your room. We hope to see you once more!

Reviewed 29 October 2016 via mobile

Always a pleasure staying here. Scott from Scotland and the rest of the staff are always very helpful and polite. Would definitely recommend the Sheraton. Hershey to my friends and family. There is lots to do around the hotel. I highly recommend Lancaster Brewery for lunch or dinner. There is also a shopping center 2 minutes walking from the hotel...

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Helpful?
Thank KeemSimon
AGMSheraton, Manager at Sheraton Harrisburg-Hershey, responded to this review

We're glad that Scott and the rest of our Sheraton staff have been able to provide a welcoming environment for you and your family. Feel free to contact us with any special requests for your next stay!

Catawissa
Reviewed 27 October 2016

The Sheraton Hershey Harrisburg provided us with the wedding of our dreams. Our goal was to find a location that could easily hold 200 people and that was elegant and flexible to work with. Honestly out of the 10 venues we looked at, this was the only one to fulfill everything on our checklist. Even though they had a “list”...

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Helpful?
Thank Lori J
AGMSheraton, Manager at Sheraton Harrisburg-Hershey, responded to this review

We're so happy that we were able to provide such a memorable and special event for your family and friends! We will pass on your kind thanks to the staff members that you mentioned and we hope to see you again sometime!

Reviewed 24 October 2016 via mobile

My girlfriend and I booked a room for a wedding taking place in the ballroom of this hotel. While this review is solely for the hotel & amenities aspect, the ballroom is quite nice. That being said it does not match the rest of the hotel. Cleanliness is a major problem at this property. Carpeting is outdated and stained, windows...

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Helpful?
Thank Christopher T
AGMSheraton, Manager at Sheraton Harrisburg-Hershey, responded to this review

We're sorry that your guest room did not meet the standards that you'd expect from Sheraton Hotels. We appreciate your time with us and wish to provide the same great experience that you enjoyed in our ballroom in your guest room as well. Your comments will be passed on to our Housekeeping Director so that we can improve our services....

Reviewed 20 October 2016 via mobile

Was not satisfied with the condition of the room. Extremely disappointed with the Hotel restaurants food. The cost compared to what was offered did not meet my expectations. After expressing my disappointment and dissatisfaction directly with the hotel...to date I have not received a response.

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Helpful?
Thank Thomas M
AGMSheraton, Manager at Sheraton Harrisburg-Hershey, responded to this review

We apologize that your dining experience and guest room did not meet the standards that you would expect from Sheraton Hotels. Your satisfaction is important to us and we would be happy to speak further with you. Please feel free to contact our Assistant General Manager, Mark Pelko, with any details from your stay at 717-564-5511 ex. 0. We hope...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Sheraton Harrisburg Hershey Hotel's central location is just minutes away from downtown, the airport, and Hersheypark with easy access to the Pennsylvania Turnpike, I-83, I-283, and I-78. ... more   less 

Additional Information about Sheraton Harrisburg-Hershey

Address: 4650 Lindle Rd, Harrisburg, PA 17111-2426
Region: United States > Pennsylvania > Harrisburg
Price Range: £108 - £182 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Harrisburg-Hershey 3.5*
Number of rooms: 348
Reservation Options:
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Also Known As:
Sheraton Harrisburg-Hershey Hotel Harrisburg
Harrisburg Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Harrisburg-Hershey staff and other travellers.
5 questions
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6 months ago
York Haven, Pennsylvania
Staten Island, New York
8 months ago
Willow Grove, pa

See all questions (5)

Questions? Get answers from Sheraton Harrisburg-Hershey staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid Room 452”
  • more cobwebs
  • cobwebs
  • left over wrapper
  • peeling paint
  • stretched cords
  • mismatched lamps
 of 5 bubbles 421jays, 16 Nov 2016 | Read review
“really seems like the rooms are all nice/quiet due to the location of the hotel”
 of 5 bubbles Jack_Molho, 31 Oct 2016 | Read review
“Get a suite if you can afford it!”
 of 5 bubbles LoriJ411, 27 Oct 2016 | Read review
“Don't take room 526!!”
 of 5 bubbles west5er, 15 Oct 2016 | Read review
“I would advise not getting a room overlooking the pool unless you don't mind the noise that goes along with a pool.”
 of 5 bubbles Sue2109, 30 Sep 2016 | Read review
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