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Quality Inn Hermitage

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Quality Inn Hermitage
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67 Reviews from our TripAdvisor Community

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Showing 67: English reviews
Byhalia Ms
Reviewed 3 weeks ago via mobile

Not the fanciest hotel I've stayed in. BUT!!... you can tell that they have been doing some updating. The room was clean and very comfortable. The staff is very friendly. I drive a truck and they have plenty of room for parking which is awesome. I will be back. I enjoyed my stay very much.

Thank Mikemez1962
Debbie D, General Manager at Quality Inn Hermitage, responded to this review

Thank you for your positive feedback we look forward to seeing you again soon

Reviewed 25 October 2016

We were on our way back to Michigan. It was 11pm. The reviews on Trip Advisor were not all great - but the manager seemed to really be committed to improve and make this a great stop. So we took the plunge. The staff were friendly. The room clean. The bed very comfortable. The breakfast was great. Yes - it's...

Thank TR3Driver
Debbie D, General Manager at Quality Inn Hermitage, responded to this review

Thank you so much, it really feels good to be acknowledged for trying to improve my hotel, so thank you. I am glad you had a good stay with us and a great breakfast. We look forward to seeing you again soon. Thank you, you really put a smile on my face today.

Clifton, New Jersey
Reviewed 3 September 2016 via mobile

Front desk personnel was very nice during check-in. Facility appears clean and rwcently updated. Carpeting, woodwork and tile clean. Room doors are original but fine. Go to the local diner down the street for a great meal. Free hot breakfast always a plus. Free WiFi.

Thank ChiariDad
Debbie D, General Manager at Quality Inn Hermitage, responded to this review

Thank you for your kind words we are very pleased you enjoyed your time here with us.

Reviewed 1 September 2016

As we headed west on I80, we hoped for a good "quality" hotel at a reasonable price for the night. A reasonable price was offered - $83, but unfortunately, little quality. There was no hot water, the cafe ran out of breakfast at 7:30am, and other annoyances that made the stay low quality. We did call the front desk and...

Thank TakenByTravel777
Debbie D, General Manager at Quality Inn Hermitage, responded to this review

When I first saw this review I was on vacation, sitting on a beach for the first time in 3 years. And I was so upset, I called the hotel right away, and found out what happened, and that made me even more upset. I'm going to be making some change now that I'm back from vacation and believe me...

Elkhart, Indiana, United States
Reviewed 26 July 2016

The photo's online are quite different. You can definitely tell the property is dated on the inside. The night auditor was okay. Being treated as an interruption while she is on a personal call is a bit off putting, but I'll live. The room had a weird odor, I can't really explain it. There were used q-tips on the floor...

1Thank Jessica C
DeborahD343, General Manager at Quality Inn Hermitage, responded to this review

I apologize for my night auditor and will be speaking to her about this situation, she knows personal phone calls are not allowed. I will also be speaking to housekeeping in regards to the q-tips and need to clean behind the dressers, and to keep an eye on the bathrooms. I am glad to hear you would stay again. Please...

Reviewed 25 July 2016

We were in West Middlesex for a death in the family,From check in to check out the management & staff were very accomadating.They gave us a bereavement rate that was helpful. In difficult times like this the last thing you need is more pressure & stress. My wife & I checked in on a Sat My sister was to join...

1Thank Mikel1893
DeborahD343, General Manager at Quality Inn Hermitage, responded to this review

I am pleased we were able to help your family through this difficult time. I will be passing on your kind words to my entire staff but especially to housekeeping since they so rarely get the praise they deserve. We hope to see you again under happier circumstances. Kindly Debbie Donella General Manager

Palatka, Florida
Reviewed 2 March 2016

Nice place to stay on a budget I stay there when I go home and I will be staying there next week as well for I am traveling home to see family.The rooms clean and nice and close to very thing you need to have .

2Thank X6071TYmarkh
DeborahD343, General Manager at Quality Inn Hermitage, responded to this review

Thank you so much for you nice review, we look forward to seeing you again and are pleased you enjoy staying with us.

Traverse City, Michigan
Reviewed 2 November 2015

First night was perfect. Second night had no Hot water for showers.. Third day. No hot water for showers! No sausage at breakfast. No cream for coffee till the maid was found. Manager Debbie was terrific. Wish she could have dropped the price a couple dollars because of the no Hot water issue.

1Thank GeorgianaAntol
Northeast Ohio
Reviewed 31 August 2015

This place looks as if it was built in the 50's, and has never had a renovation since. There's wallpaper hanging, rooms are dingy, towels and washrags are so worn out that they have holes in them. The rooms were clean, but was so dingy that it was hard to tell. Unless you drive truck, and really only need a...

3Thank dewloc2
DeborahD343, General Manager at Quality Inn Hermitage, responded to this review

I apologize that you were not satisfied with your stay at my hotel. However, when you say dated I would have to disagree, we have had a total renovation of our lobby in the last 3 years, from flooring to counters to furniture to televisions. Our guest baths were all renovated THIS year, 2015, and ALL our guest rooms have...

Erie, Pennsylvania
Reviewed 15 August 2015 via mobile

Staff was friendly but a very old run down hotel, wallpaper falling off walls,carpets,bathrooms are disgusting. Don't waste your money go to the holiday inn express down the street. Everything about this hotel is old and rundown. Took a shower and felt dirty after getting out of the shower , the shower curtain had marks all over it along with...

Thank Ge0001
DeborahD343, General Manager at Quality Inn Hermitage, responded to this review

I'm so sorry you were not happy with your stay at the Quality Inn. We have just remodeled our bathrooms so everything in there is new, from the floor to the faucets, so I really apologize for your less than satisfactory stay.

24 photos of this hotel

Management photos: Courtesy of the property manager

All Management Photos (24)
Hotel & Grounds (5)
Business Centre/Function Rooms (2)
Dining (4)
Room/Suite (11)
Other (2)
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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Smoking rooms available
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Parking
  • Breakfast included
  • Banquet Room
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast Available

Additional Information about Quality Inn Hermitage

Address: 3200 South Hermitage Road, Hermitage, PA 16148
Region: United States > Pennsylvania > Hermitage
Price Range: £50 - £72 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn Hermitage 2.5*
Number of rooms: 123
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Also Known As:
Quality Inn Hermitage Hotel Hermitage
Hermitage Quality Inn
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Questions & Answers

Questions? Get answers from Quality Inn Hermitage staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There are better hotels nearby.”
 of 5 bubbles TakenByTravel777, 1 Sep 2016 | Read review
“Any room there all great”
 of 5 bubbles X6071TYmarkh, 2 Mar 2016 | Read review
“First floor has many door slamming qualities. Exit doors slam constantly.”
 of 5 bubbles GeorgianaAntol, 2 Nov 2015 | Read review
“Extremely outdated hotel. Please avoid at all costs.”
 of 5 bubbles dewloc2, 31 Aug 2015 | Read review
“Rooms are clean”
 of 5 bubbles Sissyseuss, 16 Jun 2015 | Read review
5 of 5