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Quality Inn & Suites Hershey

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Traveller (58)
Room & Suite (29)
Dining (6)
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Overview
  • Excellent20%
  • Very good23%
  • Average11%
  • Poor14%
  • Terrible32%
13 Feb 2018
“Stay for Women’s Conference”
4 Dec 2017
“Nice clean place to stay”
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
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Reviews (362)
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LanguageEnglish
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108
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1 - 5 of 362 reviews
Reviewed 3 weeks ago via mobile

Never ever go to this hotel they charge you extra when you go since they didn’t receive your reservation online by I got confirmation from choice hotel.They charge you 149 plus tax on a Sunday and said we will refund you when manager come in...More

Thank harshal B
Reviewed 4 weeks ago via mobile

The beds were comfortable and some of the front desk employees were nice. The tv worked. Other than that... the ac in the room they gave us at first didn’t work but they did give us another room. Also the towels and gator toys were...More

Thank BagelHunter
Reviewed 7 May 2018

This was the worst hotel I have ever stayed in! And I will never use this or any other choice hotel ever again, they gave our room away, put all 6 of us in a tiny room, and still charged me for the suite. When...More

Thank Tracey918
Response from ushmacpatel, General Manager at Quality Inn & Suites HersheyResponded 8 May 2018

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be...More

Reviewed 26 March 2018

I have never dealt with such rude and horrible customer service with any other hotel I have stayed at. I called in to make a reservation and the gentleman on the other end was so rude and impolite. I could not understand him too well...More

Thank Ljc2717
Reviewed 24 March 2018

I checked in Sunday, March 18th, 2018, at 4pm for a business trip. My boss booked the hotel, so I didn't have a say in the matter ahead of time. I was the first one in the entire hotel to check in. The parking lot...More

Thank AVTechtraveler2385
Response from ushmacpatel, Manager at Quality Inn & Suites HersheyResponded 27 March 2018

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be...More

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Most Booked Properties in Hershey
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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$122 - US$378 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$122 - US$378 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (58)
Room & Suite (29)
Dining (6)
Pool & Beach (2)
Family and Play Areas (1)
Questions & Answers
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monica c
26 November 2017|
AnswerShow all 3 answers
Response from TERRY_C | Reviewed this property |
Don't believe you can smoke inside. Breakfast was not good. Even the coffee wasn't refilled unless you asked. Then more had to be made. Lavatory off lobby you wouldn't want to use either.
0
Votes
jb9707
13 July 2015|
AnswerShow all 3 answers
Response from WinstonWorldTraveler | Reviewed this property |
Though I had many issues with this hotel, I can tell you there were no bed bugs in the room I inspected. I would recommend inspecting the room you will stay in before checking in and lift the covers off the corners of the... More
0
Votes
Room Tips
"Choose another hotel."
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"Pick a room at another hotel!"
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"do not stay here"
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"Don't stay here"
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