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Candlewood Suites Philadelphia / Willow Grove

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Candlewood Suites Philadelphia \/ Willow Grove
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149 Reviews from our TripAdvisor Community

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Showing 145: English reviews
Endicott, New York
Reviewed 6 days ago NEW

The room itself was decent especially for the price. However, after you check in the first thing you notice is the foul odor in the hallways and the noticeably dirty walls and exterior doors of the rooms. It is hard to keep an open mind about the facility when simple things like soap and water on the walls and some...

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Helpful?
Thank tlcoach14
Candlewood S, Manager at Candlewood Suites Philadelphia / Willow Grove, responded to this review

Thank you for taking the time to write a review on TripAdvisor.We are happy that you liked the space and the price of the room. We are disappointed that we fell short on the cleanliness of the common areas, we will address these issues and we look forward to having you come back again!

Reviewed 1 week ago via mobile

We live in and out of hotels year round and this hotels is by far one of the best hotels we have lived in. It is clean and provides you with everything you need to feel at home. There is no hassle for towels or toiletries, the laundry is free and works great, the coffee is free and flowing, the...

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Thank Regina A
Reviewed 2 weeks ago

I chose this hotel because of the size of the work space, the comfort of the bed, and the full kitchen. There is a desk that is a full four feet long, as well as a dresser where I can put my personal items. The bed is comfortable, a pillow-top mattress, and the heating system is quiet and works well....

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Thank barbaradetz
Reviewed 4 weeks ago

I am an Inner Circle Kimpton Hotel loyalist. I was hesitant to stay the this location at first, but all of those feelings evaporated as I stayed at this property night after night. Check in was a breeze. Check out was awesome. I had a bit of an issue with the holds that they placed on my credit card, but...

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Thank Jason L
Rome, New York
Reviewed 13 November 2016

We stayed here for two nights while visiting the Philadelphia area. This hotel was pet friendly and that is the main reason we stayed here. The price happened to be great too, 82 bucks a night. We stayed here for free as we used up our IHG points. The hotel is only 14 miles from Philadelphia and located in a...

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Helpful?
Thank Brian C
IHGService, Guest Relations Manager at Candlewood Suites Philadelphia / Willow Grove, responded to this review

Dear Brian C, Thank you for taking the time to express your thoughts and concerns. We are pleased to know you liked the friendliness of our staff and the facilities we have to offer. On the other hand, we are very sorry that the cleanliness of your room was not to your liking and also the unusual smell you noticed....

Sheffield Lake, Ohio
Reviewed 19 October 2016

Room was clean, a little worn. Nice to have a kitchen to cook in. Very convenient location central to many historic attractions. Ample parking and helpful staff. Not elegant but functional as a hub for our sight seeing trips. Only draw back is that almost all excursions require the use of a toll road - can be a little congested...

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Thank Dale C
Charleston, West Virginia
Reviewed 18 October 2016 via mobile

A great location and close enough to the inner city. Our room was a great suite and had plenty of room. Dog friendly, our German Shepherd had a nice time. There is a a great fitness room open all hours and a walking train right out back. A good place to stay for any length.

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Thank Coach T
Reading, Pennsylvania
Reviewed 9 October 2016

Unfortunately, we enjoyed only part of our stay. We stayed for two nights and the first night was fine. The second night, we got woken up 4 times (2:30am, 3am, 7:30am, 8am) to what sounded like a large tractor trailer truck running outside our window. I looked out each time and saw nothing. After being woken up the 4th time...

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Thank LILBonsaii
Candlewood S, Manager at Candlewood Suites Philadelphia / Willow Grove, responded to this review

LILBonsaii, We are sorry for the noise issue that you experienced during your stay with us, you will be happy to know that we identified the issue and made will of the necessary repairs so that all of our guests will have a quiet night's sleep. We will also make sure that maintain we makes the repairs in the room...

Montgomery, Alabama
Reviewed 21 July 2016

TV extends from wall; wired and wireless internet; fridge with ice maker; pantry with laundry. Limited cable channels; Noisy fridge and bathroom ceiling fan; coffee pot and carafe were unmatched and unusable; laundry washers confusing to operate

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Thank twinreg1
Bengaluru, India
Reviewed 28 June 2016

I have just returned from my 3 weeks US official visit. During my visit, I stayed at Candlewood Suites PHILADELPHIA-WILLOW GROVE and would like to share my experience about my stay. I, along with a couple of my colleagues visited Horsham and our booking was already made at this hotel. We arrived late at night (2AM) as our flight got...

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1Thank Arkoz2015

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Candlewood Suites Philadelphia - Horsham - Willow Grove hotel is nestled in SE Pennsylvania. We are a stone's throw from many areas of interest such as King of Prussia Mall, Valley Forge National Historic Park, Franklin Mills Mall, Philadelphia Zoo, Philadelphia Convention Center, Franklin Institute, Willow Grove NAS JRB, & Fox Chase Cancer Center.The Candlewood Suites Philadelphia/Willow Grove is the perfect choice for business or leisure travelers. Earn Priority Club rewards points for each qualifying stay. Our large guest suites offer the perfect amenities for your business trip, vacation, or relocation needs. Each room boasts a fully equipped kitchen allowing you to cook the meals that you love just the way you like them! Relax in your overstuffed recliner as you enjoy a movie from our free lending library. Work in comfort at your in-room desk while taking advantage of our free high-speed Internet. Can't bear to leave Fido at home? Bring him along! We offer a pet friendly environment. Visit our executive fitness center or do your laundry in our free machines. Visit the Candlewood Cupboard for a frozen dinner, ice cream, or late-night snack. It is open 24-hours! We are also a great alternative to a corporate apartment and offer a flexible pricing structure based on your length of stay. ... more   less 

Additional Information about Candlewood Suites Philadelphia / Willow Grove

Address: 250 Business Center Drive, Horsham, PA 19044
Region: United States > Pennsylvania > Horsham
Price Range: £59 - £76 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Philadelphia / Willow Grove 2.5*
Number of rooms: 110
Reservation Options:
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Also Known As:
Candlewood Suites Philadelphia / Willow Grove Hotel Horsham
Horsham Candlewood Suites
Candlewood Suites Horsham
Candlewood Horsham
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Questions & Answers

Here's what travellers have asked, with answers from Candlewood Suites Philadelphia / Willow Grove staff and other travellers.
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East Liverpool, Ohio
5 months ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't take a room by the elevator.”
 of 5 bubbles barbaradetz, 1 Feb 2017 | Read review
“higher floors might help with the AC/heat noise.”
 of 5 bubbles P4048TOjasonl, 21 Jan 2017 | Read review
“WE got the Two room suite with separate bedroom. Wife was able to sleep while I watched late night TV. Also, second TV in bedroom”
 of 5 bubbles 874dalec, 19 Oct 2016 | Read review
“Do NOT stay in room 307 unless you do not want to sleep!”
 of 5 bubbles LILBonsaii, 9 Oct 2016 | Read review
“All the rooms are equally wonderful it seems! Regarding the view, the front facing are better than the back facing!”
  • Bathroom
  • The cozy & comfortable bed
  • The furnished kitchen attached to the room
 of 5 bubbles Arkoz2015, 27 Jun 2016 | Read review
5 of 5