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All reviews business park free laundry full kitchen fresh paint check in was a breeze exercise room within miles horsham area shopping and restaurants kitchenette gym linens laundromat ihg furniture philadelphia
Booked a room for my friends wedding months in advance. It was a long drive after a day of work so I called the hotel to confirm we would still have our room even if we checked in after the wedding (12am-1am). I was told...More
Date of stay: November 2018
Response from IHGService, Guest Relations Manager at Candlewood Suites Philadelphia / Willow GroveResponded 2 December 2018
Thank you for taking time to leave us a candid review about Candlewood Suites Philadelphia-Willow Grove. Arriving late without a room is truly disappointing.
IHG values your experience with our hotels. I have sent you a private message so we can gather some...More
So I'm still here, I came to hunker down on work and I brought my two little dogs. First of all check in was a breeze, I believe the Front Desk Attendant's name was Tenice and she has been awesome.
I got the suite which...More
Date of stay: November 2018
Response from Candlewood S, Manager at Candlewood Suites Philadelphia / Willow GroveResponded 10 November 2018
Thank you for the wonderful review,we are happy that you are enjoying everything that the Candlewood has to offer!
Situated in a suburban business park-type area, but quiet and still near shopping/restaurants and not too far from Philadelphia if you want to save a few bucks on lodging. Clean, well kept rooms. The shower drain seemed to get backed up pretty quickly, but drained...More
Date of stay: October 2018
Thank Ryan R
Response from Candlewood S, Manager at Candlewood Suites Philadelphia / Willow GroveResponded 2 November 2018
Thank you for the great review! We look forward to seeing you again the next time that your travels bring you to the Philly area!
This was not the first time we have stayed at this location. Tonight we arrived at 7, after driving 2 hours, that since we were not there at 6 the room was gone and they were booked up. When we told them that in the...More
Date of stay: September 2018
Thank Joe S
Response from Candlewood S, Manager at Candlewood Suites Philadelphia / Willow GroveResponded 1 October 2018
I am sorry to hear about the difficulties that you encountered. Please reachout to us at 215-328-9119 so that we can discuss further. Thanks again!
I was really disappointed with this place. Entrance and lobby were like a cheap motel, only missing a protective sliding glass door above check-in counter. Desk staff member, however, was cordial and helpful.
I stayed in the handicap room nearest the lobby. Overall the place...More
Date of stay: July 2018
Response from Candlewood S, Manager at Candlewood Suites Philadelphia / Willow GroveResponded 25 July 2018
Thank you for taking the time for to write a review on TripAdvisor. We are sorry that we did not meet your expectations. We hope to have another opportunity to host you again so that you can the changes. Thanks again!
Candlewood Suites Philadelphia - Horsham - Willow Grove hotel is nestled in SE Pennsylvania. We are a stone's throw from many areas of interest such as King of Prussia Mall, Valley Forge National Historic Park, …MoreFranklin Mills Mall, Philadelphia Zoo, Philadelphia Convention Center, Franklin Institute, Willow Grove NAS JRB, & Fox Chase Cancer Center.The Candlewood Suites Philadelphia/Willow Grove is the perfect choice for business or leisure travelers. Earn Priority Club rewards points for each qualifying stay. Our large guest suites offer the perfect amenities for your business trip, vacation, or relocation needs. Each room boasts a fully equipped kitchen allowing you to cook the meals that you love just the way you like them! Relax in your overstuffed recliner as you enjoy a movie from our free lending library. Work in comfort at your in-room desk while taking advantage of our free high-speed Internet. Can't bear to leave Fido at home? Bring him along! We offer a pet friendly environment. Visit our executive fitness center or do your laundry in our free machines. Visit the Candlewood Cupboard for a frozen dinner, ice cream, or late-night snack. It is open 24-hours! We are also a great alternative to a corporate apartment and offer a flexible pricing structure based on your length of stay.
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.