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Holiday Inn Express Hershey (Harrisburg Area)

295 reviews
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Traveller (49)
Room & Suite (34)
Dining (7)
Overview
  • Excellent26%
  • Very good36%
  • Average24%
  • Poor7%
  • Terrible7%
Travellers talk about
“pancake machine”(5 reviews)
“room was clean”(22 reviews)
“tub shower”(3 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Fitness centre
2.5 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (295)Write a Review
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All reviewspancake machineroom was cleantub showergas stationbreakfast was includedclose to hershey parkfront desk agentbagelsworked finebreakfast attendantplace to sleephershey medical centerwould stay againhousekeeping staffhershey worldstayed one nightchocolate world
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141 - 145 of 290 reviews
Reviewed 25 August 2014 via mobile

Paid double for half the quality at this location. Service was average and the room was average but you are definitely paying for location only at this hotel. Garbage left in hallway near lobby elevator all day. Rented meeting room for baby shower only to...More

Thank Packandgo12
Response from IHGCare, Guest Relations Manager at Holiday Inn Express Hershey (Harrisburg Area)Responded 10 September 2014

Dear Packandgo12, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate that you find our location to be convenient. However, we’re sorry we fell below your expectation regarding customer service and...More

Reviewed 21 August 2014 via mobile

Stayed here because of the close proximity to Hersheypark. Reasonably priced considering how close it is to all the Hershey attractions. Pool area was a little shabby and needed some attention. Breakfast was average. Room was clean and comfortable. Staff was efficient if somewhat disinterested...More

Thank Vulcan1600
Response from IHGCare, Guest Relations Manager at Holiday Inn Express Hershey (Harrisburg Area)Responded 6 September 2014

Dear Vulcan1600, Thank you for taking the time to share your feedback with us. I am glad that our location was convenient for your needs and you found our rooms to be clean and comfortable. I am sorry however if the pool area's condition prevented...More

Reviewed 17 August 2014

We chose this hotel because of the location to Hershey Park for a weekend family trip. Needless to say by the title of the review, it wasn't worth the money spent. Multiple issues: 1. Night staff rude and incompetent -- the front desk person was...More

Thank Crockpot96
Response from IHGCare, Guest Relations Manager at Holiday Inn Express Hershey (Harrisburg Area)Responded 1 September 2014

Dear Crockpot96, Thank you for taking the time to share your comments with us. It is regretful to read that you did not enjoy your recent stay due to the condition of the room that you were given and level of service received from our...More

Reviewed 21 July 2014

The front desk folks was very helpful and for the most part, the hotel was very clean. It definitely needs updating, my room was near the elevators but you really couldn't hear it. Did hear the train but it wasn't that loud, but the shower...More

Thank gibbonn3
Response from IHGCare, Guest Relations Manager at Holiday Inn Express Hershey (Harrisburg Area)Responded 5 August 2014

Dear gibbonn3, Thank you for the feedback. We appreciate your kind words regarding the front desk. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We rely on you, our guest, to...More

Reviewed 19 July 2014

Hotel was ideal if you want to go to Hershey. Door to door 4 minutes. Perfect for leaving mid day to go back to hotel and return later. Rooms were clean, staff friendly, indoor pool was good for the kids. Bathroom could use updating. Overall...More

Thank Lisa B
Response from IHGCare, Guest Relations Manager at Holiday Inn Express Hershey (Harrisburg Area)Responded 4 August 2014

Dear Lisa B, Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I am pleased to...More

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Self-Serve Laundry
Laundry Service
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$107 - US$263 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$107 - US$263 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (49)
Room & Suite (34)
Dining (7)
Pool & Beach (6)
Questions & Answers
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2sandmans
26 July 2016|
AnswerShow all 2 answers
Response from Lynn Y | Reviewed this property |
We did not use a taxi service, however I'm sure you could call the hotel directly and they should be able to answer your question. 1-717-583-0500. Have a fabulous trip. :)
0
Votes
Graciegirl092020026
15 March 2015|
AnswerShow all 2 answers
Response from louise d | Reviewed this property |
yes they do a friend had her dog there
0
Votes
tjd542
5 February 2015|
AnswerShow all 4 answers
Response from Damien K | Property representative |
No there is no shuttle here at the hotel. There is cab service available.
0
Votes
Room Tips
"High floor away from railway tracks"
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"Close and convenient for Hersheypark"
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"Mirrors were smeared in the room and rugs were really dirty both in the hotel room and out in the hallways."
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"I would have preferred a walk in shower in the ada room. But it still worked."
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