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The Craiglands Hotel

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1 room 2 adults 0 children
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The Craiglands Hotel
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945 Reviews from our TripAdvisor Community

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Showing 938: English reviews
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Reviewed 2 days ago NEWvia mobile

We have just come back from a two night Groupon deal and had a very enjoyable stay. The room was spacious and comfortable, staff very friendly and the food was amazing. It is a shame that this hotel has received some poor reviews because it is clear that they are working hard to modernise the hotel. Apart from having no...

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Thank Julie E
Wakefield, United Kingdom
Reviewed 5 days ago NEWvia mobile

Purchased 1 night stay on groupon with 2 course meal with wine and breakfast. Food was amazing. Set menu on an evening was a good choice and breakfast was full English with all the works. Will definitely go again. Thanks again for.making our weekend so special

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Thank emeryd1976
Ilkley, United Kingdom
Reviewed 1 week ago

6 of us went to see Olly meets Buble at the Valentine ball and we thoroughly enjoyed it . The food was excellent and the waitress was more than accommodating on table 17 😃. We will visit again in the near future.

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Thank ShirleyHain
Doncaster
Reviewed 1 week ago via mobile

Not sure where to begin but this was a valentines gift booked for 1 night, we called up to book after paying through Groupon it took us 5 times to get through but better late than never! Paid the £15 supplement as it was a Saturday and got the confirmation email confirming it was for the date we wanted. Got...

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Thank Stephanie W
Poulton Le Fylde, United Kingdom
Reviewed 2 weeks ago

This was a two night stay with a groupon voucher, we had what was called an executive room ( not sure what standard was) it was comfy enough, just a little basic. The hotel is an old building but the bedroom has been modernised as had the bathroom. We had a king size bed which was comfy with white linen's,...

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Thank sue_ken10
TheCraiglandsHotel, Guest Relations Manager at The Craiglands Hotel, responded to this review

Dear Guest, We are glad you enjoyed your stay with us, we take great pride in the breakfast served and glad we surpassed your expectations there, Best Regards, Rob Cranley Guest Relations Team

Nottingham, United Kingdom
Reviewed 2 weeks ago

Just returned from a 2 night Groupon deal -- good value. Hotel very clean & full of charm. Our room ( 129 ) was an executive grade and very spacious, however, the towel rail didn.t work, the plug in the sink didn;t work and the hot water tap in the sink didn;t work!! I advised the front desk of these...

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1Thank John C
TheCraiglandsHotel, Guest Relations Manager at The Craiglands Hotel, responded to this review

Thank you for your review John, Your comments have been taken up with our maintenance team and we are glad you still enjoyed your stay, Best Regards, Rob Cranley Guest Relations Team

Reviewed 2 weeks ago via mobile

Stayed here as a buy a gift voucher having not read any reviews and needing to stay somewhere close to Leeds. On arrival staff were excellent and friendly even helped us with train times to work out best way of getting to Leeds. Our voucher came with a free evening dinner which we weren't able to make use of but...

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Thank Shellie M
TheCraiglandsHotel, Guest Relations Manager at The Craiglands Hotel, responded to this review

Thank you for your kind review, We always strive to be adaptable to all guest requirements, We hope you will use our hotel again, Best Regards, Rob Cranley Guest Relations Team

Barnsley, United Kingdom
Reviewed 3 weeks ago

Visited here for two nights on a Groupon deal that included breakfast and two course meal on the first night. The hotel has a lot of character. Room was clean and very spacious. Only downside was that the windows had frosted glass and we had no view. The evening meal was very good. Full English breakfast was OK but it...

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Thank smyke10
TheCraiglandsHotel, Guest Relations Manager at The Craiglands Hotel, responded to this review

Thank you very much for your kind review, We always enjoy hearing positive feedback from our guests, We look forward to welcoming you back to the hotel, Best Regards, Rob Cranley, Guest Relations Team

Billingham, United Kingdom
Reviewed 4 weeks ago

just returned from two night groupon deal had a great time lovely hotel but needs more people to stay there. made very welcome we had an executive room which had just had a makeover, lovely comfortable bed, the bathroom wasquite large and very modern but we found it rather cold the towel rail was not strong enough to warm it...

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1Thank sandra c
TheCraiglandsHotel, Guest Relations Manager at The Craiglands Hotel, responded to this review

Dear Sandra, Thank you for your kind review, we are glad you enjoyed your stay, the hotel team is constantly upgrading and refurbishing rooms so we are glad you benefited from this, We look forward to welcoming you back in the spring, the views are quite spectacular, Best Regards, Rob Cranley, Guest Relations Team

Reviewed 4 weeks ago

Stayed for one night on a Groupon deal, excellent deal and food was amazing. Stayed in executive room which was very spacious but no view from Windows and shower wasn't very powerful so if wasn't on a Groupon offer would have probably complained. Excellent value for money for what we got with the deal.

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Thank tash567
TheCraiglandsHotel, Guest Relations Manager at The Craiglands Hotel, responded to this review

Dear Guest, We are glad you enjoyed your stay with us, and apologise about the shower had you mentioned it we would have certainly found a way to make your stay more enjoyable, We hope you will choose us again in the future, Best Regards, Rob Cranley, Guest Relations Team

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Craiglands Hotel has been welcoming people from across the globe for more than 150 years. This grand Victorian hotel remains the ideal place for business or pleasure, combining modern comforts and facilities with a warm, friendly welcome.Set in 6 acres of beautiful, landscaped grounds and woodland, Craiglands is just a short walk to the historic spa town of Ilkley and the famous Ilkley Moor, with easy access to Leeds/Bradford airport and major business centres. There are 62 guest rooms and excellent facilities to suit all your requirements - 7 conference and banqueting suites, the newly refurbished Brasserie1 Restaurant & adjoining bar with outside terrace to name but a few. For fine dining, banquets, conferences, large corporate events or just to get away from it all, you really must come to Craiglands! ... more   less 

Additional Information about The Craiglands Hotel

Address: Cowpasture Road, Ilkley LS29 8RQ, England
Region: United Kingdom > England > Yorkshire > West Yorkshire > Ilkley
Price Range: £66 - £115 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Craiglands Hotel 3*
Number of rooms: 62
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Also Known As:
Craiglands Hotel Ilkley
The Craiglands Hotel Ilkley, Yorkshire
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Questions & Answers

Here's what travellers have asked, with answers from The Craiglands Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had 135 room ok but no view”
 of 5 bubbles sue_ken10, 10 Feb 2017 | Read review
“see report --- not 129”
 of 5 bubbles JohnC911, 9 Feb 2017 | Read review
“Ask for a room on the front or at the rear with a view.”
 of 5 bubbles smyke10, 30 Jan 2017 | Read review
“Make sure you ask for a room where you can get a good wi-fi signal.”
 of 5 bubbles mollieb840, 23 Jan 2017 | Read review
“Disability Equipped Room 205”
 of 5 bubbles pavlosrugbypaul, 5 Jan 2017 | Read review
5 of 5