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I stopped here overnight after going to a football match in Birmingham. I got back on the train from New St at around six, the check in was swift, and I was looking forward to a nice shower and then a few beers and something...More
Never stayed at a Holiday Inn Express before, so not sure what to expect for a bargain £50 for B&B for two adults. In a word, Excellent. A modern building with lifts (makes a change to dragging bags up stairs). A warm welcome at reception...More
1 Thank will6634
Response from Justin W, Manager at Holiday Inn Express Birmingham, RedditchResponded 15 November 2017
Thank you for the fabulous 5 star review and taking the time to provide us with some kind feedback. I'm thrilled to read you found your first experience comfortable and welcoming. I've shared your kind comments with the team and hope to welcome...More
We’ve used the Holiday Inn Redditch about 2 years+ ago and it was great.
Now it’s gone from hero to zero because of apparent cost cutting
Best It didn’t start well as they had deleted one of our rooms from our Saturday booking and the...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Birmingham, RedditchResponded 2 weeks ago
Thank you for your review regarding your recent stay at Holiday Inn Express Birmingham - Redditch, UK. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a...More
Service was generally excellent, but you did occasionally have to wait at the bar. Staff always seemed very busy, so perhaps one extra in reception area may alleviate this. Housekeeping staff top marks, room spotless. Train 3 minutes away to Birmingham, I wished I had...More
Response from Justin W, Manager at Holiday Inn Express Birmingham, RedditchResponded 3 weeks ago
Thank you for the 5 Star review. Look forward to welcoming you again.
Guest Services Manager
Nothing wrong with the hotel in terms of parking and cleanliness but where it dramatically fails is that the hotel just seems stuck back in days gone by. Arrived just after 11:00pm and wanted a pint to relax and told bar was closed! My message...More
Response from Justin W, Manager at Holiday Inn Express Birmingham, RedditchResponded 4 weeks ago
Apologize for the inconvenience caused unfortunately the Bar does close at 11.00 pm on Sunday and Midnight the rest of the week.
Look forward to welcoming you again,
Guest Service Manager
Stayed there a lot for work. It's less than 10 mins walk to the centre of redditch and places to eat. Weatherspoon, Indian rest, buffet Chinese and lots of take away. Beef eater slightly out but less than 10 in a taxi. Hotel... More
Stayed there a lot for work. It's less than 10 mins walk to the centre of redditch and places to eat. Weatherspoon, Indian rest, buffet Chinese and lots of take away. Beef eater slightly out but less than 10 in a taxi. Hotel very modern, clean and the staff couldn't be more helpful
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"There's off site parking if you arrive before check in"