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Best Western Hotel Smokies Park

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Traveller (78)
Room & Suite (24)
Dining (13)
Overview
  • Excellent47%
  • Very good34%
  • Average13%
  • Poor3%
  • Terrible3%
Travellers talk about
“crompton suite”(9 reviews)
“executive room”(15 reviews)
“duty manager”(10 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star Hotel
All hotel details
Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (694)
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Traveller rating
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LanguageEnglish
306
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Show reviews that mention
All reviewscrompton suiteexecutive roomduty managergood sizeslight problembar staffcar parklovely hotelwedding receptionbuffet stylesaturday nightshort staylovely rooma bit tiredfood was lovelybirthday partyroom was large
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261 - 265 of 691 reviews
Reviewed 15 December 2015

This is the fourth time we attended Smokies Christmas party, this year being the Mad Hatter's party. The food was hot and atmosphere was vey good especially this year's DJ. In my opinion the food value is not as good as in previous years as...More

Thank annerita
Response from GM_SmokiesOldham, General Manager at Best Western Hotel Smokies ParkResponded 19 December 2015

Dear Annerita Thank you for your review and for choosing to come to Smokies for a fourth year in a row. I am so pleased you enjoyed your evening, especially the DJ/entertainer. I am a little confused by your comments about our dessert, coffee &...More

Reviewed 10 December 2015 via mobile

All I can say is what a dump - Firstly the bedroom was dirty the floor was sticky and smelly. The runner in the bedroom had dodgy stains from a previous occupant who definitely had a good time. The bar food is well priced if...More

1  Thank Jay J R
Response from GM_SmokiesOldham, General Manager at Best Western Hotel Smokies ParkResponded 11 December 2015

Dear Jay JR Thank you for taking the time to review our hotel. Whilst I take guest feedback very seriously and can not tolerate poor standards, I do feel the title of your review is very disrespectful. I would always hope that guests inform us...More

Reviewed 30 November 2015 via mobile

Attended the Mad Hatter's Christmas Party night on Saturday November 29th. This is the third year running and all have been excellent. Food was fantastic and very hot which is always nice when there are so many people to serve. We were a small party...More

Thank BristolBombshell
Response from GM_SmokiesOldham, General Manager at Best Western Hotel Smokies ParkResponded 11 December 2015

Dear BristolBombshell Thank you for your review and for choosing to come to our Christmas party night for a 3rd year in a row. I am so pleased you had a good time, finding your meal fantastic and hot, the team polite & friendly and...More

Reviewed 29 November 2015 via mobile

Upon arrival at smokies i entered into a modern foyer to be handed my key card to the emporer suite, i was expected great things and i was disappointed. Just outside the room i was greeted by a a towel which was covered in what...More

4  Thank George D
Response from GM_SmokiesOldham, General Manager at Best Western Hotel Smokies ParkResponded 11 December 2015

Dear George I have to say I am not sure if this is a joke review, as you have scored us 5 out of 5 and posted some very strange comments which contradict the score. If you would like to contact me directly to discuss...More

Reviewed 27 November 2015

Staff were very friendly but booking in & bar service for our visit was very slow, they seemed overwhelmed by a large party & stopped taking food orders when we arrived. The rooms are larger than some and everything was clean but the walls are...More

Thank den437
Response from GM_SmokiesOldham, General Manager at Best Western Hotel Smokies ParkResponded 11 December 2015

Dear den437 Thank you for taking the time to review our hotel. I am sorry that you stay was affected by the large group that were staying with us. We do our best to make sure all our guests are treated the same regardless if...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$72 - US$109 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$72 - US$109 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (78)
Room & Suite (24)
Dining (13)
Business Centre & Event Rooms (15)
Questions & Answers
Ask a question
kevin r
5 November 2017|
AnswerShow all 4 answers
Response from Brent H | Property representative |
Hi Thank you for getting in contact. We only have fridges in our executive rooms. Kind Regards Brent Hutchins
0
Votes
Natalie H
29 June 2016|
AnswerShow all 6 answers
Response from BestieB | Reviewed this property |
Yes it was with my booking & was very good
0
Votes
Room Tips
"Fifth floor suites are the ones to go for"
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"The third floor was really quiet."
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"Ask for you room to suit your needs, ground floor best left of reception"
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"Can't recommend a room sorry,superior room was very big but not what I expected"
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