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Innkeeper's Lodge Stockport, Heaton Chapel

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1 room 2 adults 0 children
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154 Reviews from our TripAdvisor Community

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Showing 151: English reviews
Start your review of Innkeeper's Lodge Stockport, Heaton Chapel
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Weston-super-Mare, United Kingdom
Reviewed 3 weeks ago via mobile

Stayed for a week, this was our 5th or 6th time of visiting over the years, always had a reasonably stay until this time. Expected a first floor room as booked but told we were on the second floor, unacceptable as there was no lift! They changed it to the only room available on the first floor. The room 104...

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Helpful?
Thank mklpom6
London, United Kingdom
Reviewed 3 weeks ago via mobile

First the good stuff: well located, clean and in good repair, very pleasant staff, reasonably priced. Now the niggles: Steep narrow stairs to room on second floor. Shower was a pathetic dribble. WiFi only worked maybe 10% of the time. The included breakfast was just toast and cornflakes etc, you could pay for the hot buffet, but at the same...

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Thank Phil B
Swansea, United Kingdom
Reviewed 19 February 2017

After reading reviews was expecting dated, drab - but it wasn't at all. Very clean, comfortable, quiet rooms, all the basics. Clean sheets, towels etc - will stay again and recommend. Had drink in Toby carvery bar both nights, very comfortable, lovely staff. Had cooked breakfast last morning as long journey home, but really didn't need to in hindsight as...

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Thank Yvonne P
Manchester
Reviewed 16 February 2017

Stayed at this hotel. On arrival the staff were very friendly & polite so I cannot fault their service. The restaurant was busy with people having the carvery. I had booked a room on the day so missed out on a double bed so was given a room with 2 single beds. On the plus side the room was spacious...

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Thank Blondepreston
Chapel-en-le-Frith, United Kingdom
Reviewed 7 January 2017 via mobile

Excellent staff and servers. Good quantity of meat portion. Waitress couldn't do enough for the person in our party whom was vegan. They went and got cauliflower with no cheese sauce on. It wasn't a special occasion but we all enjoyed lunch out here.

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Thank citizenleaders
Innkeepers_Lodge_01, Guest Relations Manager at Innkeeper's Lodge Stockport, Heaton Chapel, responded to this review

Thanks so much for your positive comments. We’ll make sure the team receives your great feedback.

Kilkenny, Ireland
Reviewed 27 December 2016 via mobile

Me my son and dad went for a united game and booked here have to say it was fairly nice..... booked a family room they are quite dated but everything was provided an the beds were very comfortable what more do you need.... free continental breakfast or a small fee for a fry up.... will stay again have it booked...

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Thank Quarehawk
Innkeepers_Lodge_01, Guest Relations Manager at Innkeeper's Lodge Stockport, Heaton Chapel, responded to this review

Thanks for leaving us feedback. We’re glad you enjoyed your visit and we look forward to seeing you again soon.

Preston, United Kingdom
Reviewed 12 December 2016

We stayed here on the 9th Dec 2016 and used this as a base for the Manchester Christmas Markets. Check in was smooth and the chap that admitted us was very friendly. We were given our room key, yes a proper key! and told where the room was. The room was spotless and although basic, we were very happy. Continental...

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Thank GaryBeale
Innkeepers_Lodge_01, Guest Relations Manager at Innkeeper's Lodge Stockport, Heaton Chapel, responded to this review

Your feedback is really important to us, so thanks for taking the time to leave a review.

London, United Kingdom
Reviewed 28 November 2016

I stayed in this pub for two days with my 88-year old father - we travelled a long way to visit his first great-grandchild. As a lover of history I enjoyed being in an old, converted inn. The old-style decor has been refreshed with spotless, brand new en-suite bathrooms and modern, spotless bedding. There is a TV in every room...

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1Thank WeaversofDreams
Innkeepers_Lodge_01, Guest Relations Manager at Innkeeper's Lodge Stockport, Heaton Chapel, responded to this review

Thanks for leaving us such great feedback. We’re really glad you enjoyed your visit and we look forward to seeing you again soon.

Sheffield, United Kingdom
Reviewed 7 November 2016 via mobile

Booked but then had to cancel the room...the hotel staff confirmed the cancellation over the phone but have still charged us despite us cancelling before their cutoff time! Very poor customer service and wholly unreliable staff - avoid!!

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Thank Tripmeup8765
Wisbech, United Kingdom
Reviewed 3 November 2016

Visiting Stockport. Looked up prices & reviews. As arriving PM this lodge is ideal as situated above a Toby Inn so nice 4 meat roast always on offer, no need searching round strange town to eat. Rooms were above average with comfortable beds, TV & shower. Price included help yourself full English at a price that easily beat the usual...

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Thank Ron A
Innkeepers_Lodge_01, Guest Relations Manager at Innkeeper's Lodge Stockport, Heaton Chapel, responded to this review

Thanks for your feedback on your visit. We’re really glad you enjoyed it and we hope to welcome you back soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
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Questions & Answers

Here's what travellers have asked, with answers from Innkeeper's Lodge Stockport, Heaton Chapel staff and other travellers.
1 question
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Leeds, United Kingdom
7 months ago

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Questions? Get answers from Innkeeper's Lodge Stockport, Heaton Chapel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book the ground floor room if you have accessibility problems. All rooms quiet at night.”
 of 5 bubbles WeaversofDreams, 28 Nov 2016 | Read review
“Accessibility to upper rooms steep.”
 of 5 bubbles RonA273, 3 Nov 2016 | Read review
“My room was at the side of the hotel on the first floor and quiet”
 of 5 bubbles F1019JVjohns, 18 Oct 2016 | Read review
“Rooms on the 2nd floor are accessed by a steep staircase.”
 of 5 bubbles 168ianf, 13 Aug 2016 | Read review
“Request room on first floor, unless you are very fit!”
 of 5 bubbles 86suea, 22 Jul 2016 | Read review
5 of 5