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Hilton Garden Inn London Heathrow Airport

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Hilton Garden Inn London Heathrow Airport
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1,727 Reviews from our TripAdvisor Community

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Showing 1,600: English reviews
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Beirut, Beyrouth, Lebanon
Reviewed yesterday NEW

Service was great! staff was friendly.. location was super! awesome view of the planes taking off and landing. breakfast was good. the rooms were big which was nice. the bathrooms were a bit outdated but thats fine. super clean and great for a night stay close to the airport.

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Helpful?
Thank Hikmat E
Vernon, Canada
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

We arrived at terminal 5 from Manchester. Looked for a Hoppa but it really wasn't clear which one went to the hotel. So we got a cab. He wasn't happy as he had waited for ages then we gave him a short fare. Felt guilty but it seems the Hoppa is just hourly, it really wasn't clear. The hotel itself...

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1Thank lazigirl
About Hotel's Favourite Review
Brighthearted, General Manager at Hilton Garden Inn London Heathrow Airport, responded to this review

Thank you for taking the time to write a review of your recent stay, we are pleased that you had an excellent stay with us. To clarify for other readers the H9 Hoppa Bus services runs to Terminal 2&3 picking up from the hotel every 45 minutes (15 minutes past, on the hour, 45 minutes past) and the H56 Hoppa...

Nottingham, United Kingdom
Reviewed yesterday NEW

Stopped in this hotel over night due to a early flight to Miami the following morning , this hotel is in a great location, near the car parks for leaving your car while away, near the tube station as we had my daughters boyfriend from Norway coming and he just walked from the tube to the hotel. The rooms are...

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Helpful?
Thank janet b
Toronto, Canada
Reviewed 2 days ago NEWvia mobile

One night stop on our way home from India- desperate for a decent cup of coffee. Silvana our restaurant hostess went out of her way to make us both a decaf and strong coffee!!! Ummm delicious She was so warm and friendly and made us feel so welcomed. Bravo Silvana

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Helpful?
Thank Steve S
Katy, Texas
Reviewed 2 days ago NEWvia mobile

The service was great, it was very clean and we had absolutely no issues. Great views of the planes landing and taking off. Quiet, didn't hear the planes. Will use again. A taxi that the hotel ordered came early and was also very good service.

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Thank 13KristinG13
Brighthearted, General Manager at Hilton Garden Inn London Heathrow Airport, responded to this review

Thank you for sharing your experience on TripAdvisor, my team and I are delighted that you enjoyed your recent stay at Hilton Garden Inn Heathrow. We hope to welcome you back again for your next stay soon. Kind Regards, Richard Lee General Manager

Orem, Utah
Reviewed 2 days ago NEW

I have now been home for 4 weeks, I booked through my AMEX travel (which uses Orbitz) and they precharged my card when I booked and then when I was checking out they said I needed a card to settle further charges and charged me a 2nd time for the hotel. I have been calling for 22 days and they...

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Helpful?
Thank ashlie801
Brighthearted, General Manager at Hilton Garden Inn London Heathrow Airport, responded to this review

Thank you for sharing your feedback, and please accept my apologies for an inconvenience you have experienced. Unfortunately we are unable to identify your reservation details through TripAdvisor but if this issue is still outstanding please could you contact me by email at richard.lee@hilton.com so that we can investigate the issue and process any refund which may be due. Kind...

Swansea, United Kingdom
Reviewed 3 days ago NEW

The staff were very polite and helpful. However, the hotel is typical of an airport hotel - not much soul and busy. Smokers stand in the hotel doorway and don't give way as you try to enter or leave the hotel. Reception staff seemed afraid the ask the smokers to move away from the door. The whole campus should be...

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Helpful?
Thank GwynRoberts
Brighthearted, General Manager at Hilton Garden Inn London Heathrow Airport, responded to this review

Thank you for sharing your feedback, I am pleased that you had a good stay overall and found our team to be friendly & helpful. We have noted your comments about the other guests who were smoking by the front door and please accept our apologies for any discomfort this might have caused you; our designated smoking shelter is to...

London, United Kingdom
Reviewed 3 days ago NEWvia mobile

The room was clean and comfortable. I arrived late, and hadn't brought toothpaste with me - none was stocked up in the hotel shop, and when I asked I was told to get a bus to the nearest town. So much for a stress-free start to my vacation! It later turned out that they hadn't checked their stock room. They...

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Helpful?
Thank baalhadad
Brighthearted, General Manager at Hilton Garden Inn London Heathrow Airport, responded to this review

Thank you for sharing your feedback, and for your contact on Twitter also. Once again please accept my apologies that our Pavilion Pantry had sold out of toothpaste, and for any inconvenience this caused; I am glad that you were able to speak with our Duty Manager who offer you a complimentary drink as a token of our apology. I...

Birmingham, United Kingdom
Reviewed 4 days ago NEW

A former Jury's Inn, you'll be surprised by how good the hotel is - rooms are a decent size, comfortable and quiet despite being under the flight path (more noise from the corridors than the jumbos). Public spaces are fine (although quite small bar is normally crammed) and food is standard hotel fare with an excellent breakfast offering. The front...

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Helpful?
Thank MartinT1967
Brighthearted, General Manager at Hilton Garden Inn London Heathrow Airport, responded to this review

Thank you for sharing your feedback, we are pleased that you enjoyed your recent stay at Hilton Garden Inn Heathrow and found our location convenient. We hope to welcome you back again next time you stay in the area. Kind Regards, Richard Lee General Manager

Canada
Reviewed 5 days ago NEW

We were so pleased with our layover stay at the Hilton Garden Inn. Super easy check in, online, an awesome buffet breakfast, and 2 stops from Terminal 5. So easy to find, you just leave Hatton Cross, and go straight down the main drag, it's 5 minutes walk max, we got in late on our return stay and I felt...

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Helpful?
Thank cdngirl71Canada
Brighthearted, General Manager at Hilton Garden Inn London Heathrow Airport, responded to this review

Thank you for sharing your great feedback, we are delighted that you enjoyed your recent stay with us at Hilton Garden Inn Heathrow. We all look forward to welcoming you back again next time you visit London Kind Regards, Richard Lee General Manager

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Hilton Garden Inn London Heathrow Airport hotel offers the perfect accommodations for all travelers flying to/from all Heathrow terminals. The Hoppa Bus routes and Hatton Cross Underground Station are within easy walking distance, providing convenient access to central London. The underground station is also just one stop from Terminals 1, 2 and 3, and two stops from Terminals 4 and 5; making your journey to catch a flight quick and hassle free. Check the latest arrival/departure times with our live flight information screens. Feel at home in a comfortable, air-conditioned guest room at this hotel near Heathrow Airport. Stay connected with complimentary WiFi at the spacious, well-lit work area and watch Freeview channels on the flat-screen TV. Stay productive in the 24-hour business center and plan an event for up to 60 people with seven meeting rooms. Energize with the latest exercise equipment in the complimentary 24-hour fitness center. Enjoy a variety of food and beverage options at this London hotel near Heathrow Airport. Unwind with your favorite drink in the relaxed bar, before enjoying a delicious three-course meal in the Garden Grille. Grab a coffee and a tasty treat to go from our all-day coffee lounge. ... more   less 

Additional Information about Hilton Garden Inn London Heathrow Airport

Address: Eastern Perimeter Road | Hatton Cross, Hounslow TW6 2SQ, England (Formerly Jurys Inn London Heathrow)
Region: United Kingdom > England > Greater London > Hounslow
Price Range: £65 - £149 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Garden Inn London Heathrow Airport 4*
Number of rooms: 364
Reservation Options:
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Also Known As:
Jurys Inn Heathrow Hotel Hounslow
Jurys Hotel Heathrow
Jurys Hotel Hounslow
Hotel Style:
#4 Romantic Hotel in Hounslow
#4 Green Hotel in Hounslow
#5 Family Hotel in Hounslow
#6 Luxury Hotel in Hounslow
#7 Business Hotel in Hounslow
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn London Heathrow Airport staff and other travellers.
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Questions? Get answers from Hilton Garden Inn London Heathrow Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“any room is great, really”
cdngirl71Canada, 24 Apr 2017 | Read review
“Book paid for shuttle bus in advance for airport drop off.”
MichelleA595, 24 Apr 2017 | Read review
“Top Floors have Better views but Only on One Side”
  • View of the BA Maintenance Area, T2 and the Runway
raficke2016, 20 Apr 2017 | Read review
“I prefer the road view, as you can see the incoming flights from this view”
danielj438, 11 Apr 2017 | Read review
“No preference, some look over the airport and others more towards the fields but all good.”
traveller12557, 7 Apr 2017 | Read review
5 of 5