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The Continental Hotel

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The Continental Hotel
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30 Reviews from our TripAdvisor Community

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Showing 27: English reviews
Birmingham, United Kingdom
Reviewed 4 days ago NEW

Had booked for birthday weekend with partner. Had a warm welcome by receptionist. Was disappointed with the room as it had mould on the window,there was hair in the shower,light fitting was not working. Ceiling was leaking and the pool was out of order. It spoilt our weekend would not stay here again. Did leave a complaint but management never...

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Thank F B
Cornwall, United Kingdom
Reviewed 6 days ago NEWvia mobile

Can't complain only paid £55 for room. Nice comfy room and bed . Bathroom ok , Water could have been warmer. But on certain websites it says parking is included ( it's not ) they ask for £15 which is a bit steep ! Staff nice and pleasant If you arrive after 6.30 in the evening and you don't mind...

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Thank Harveymoon70
Cork, Ireland
Reviewed 1 week ago NEWvia mobile

I booked a room at this hotel Last October for a weekend away at the end of April. I was recently told that my confirmed booking had been cancelled by the hotel with no reason given. Due to the popularity of the weekend concerned, I can only believe that they cancelled my booking as they were able to get a...

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Thank JPB1967
London, United Kingdom
Reviewed 1 week ago

I received a warm welcome at reception on check-in and throughout my stay whilst passing. I had read some reviews about the lack of hot water but this must have been fixed as I had several hot showers throughout my stay. I stayed in a superior room which was more than adequate for the two of us. A great base!

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Thank LukaDean
London, United Kingdom
Reviewed 2 weeks ago via mobile

Stayed over here for NYE and check in was no problem. Staff was very helpful and courteous. The room was clean, however it did feel a bit over priced for the room (no surprise for NYE. The room seemed small compare to other 4* hotels I have stayed at. In terms of confort. Bed was very comfortable and could sleep...

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Thank wingsun16
Reviewed 2 weeks ago

My partner and I arrived at The Continental Hotel around 7.00pm after travelling from Bristol Parkway, our journey literally took us all day as every single train we took was delayed, or cancelled due to whatever reasons. Starting off with the area of Hounslow, ideal for being close to the airport or underground, but i am sorry to say that...

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Thank Mikey B
Cardiff, Wales, United Kingdom
Reviewed 2 weeks ago

I booked this hotel for my son and I for an overnight stay before a flight from heathrow airport. The travel time from heathrow was roughly 15 minutes. The room was clean and adequate. There is a lovely heated indoor swimming pool, Saunas and a Jacuzzi. The hotel is a 2 minute walk from the main shopping area. The staff...

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Thank Shelley M
Adelaide, Australia
Reviewed 3 weeks ago

My husband and I needed to stay at a hotel within the Hounslow area as we were attending an unexpected funeral. I booked this hotel online in Australia and when we arrived and stayed for 7 days we had nothing to complain about. The staff were on the whole friendly and helpful and the accommodation itself was clean and modern....

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Thank Tanimann
Madrid, Spain
Reviewed 17 December 2016

Good room, not excessively big but enough. The corridor decoration is nice and pleasant. The mattress is quite good and it is a good sleep. What I liked the most it is that is near the underground and it is less than 5 minutes walking.

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Thank StarV1
Bristol, United Kingdom
Reviewed 12 December 2016

This is the first trip advisor review I've ever written, and I'm not usually one for complaining. I'm not really sure where to start with this hotel. We arrived on the Friday evening for my birthday weekend. My boyfriend emailed to see if there was anything that could be done to make it more special, to which he had a...

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Thank 418beki

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Room Service
  • Spa
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about The Continental Hotel

Address: 29-31 Lampton Road, Hounslow TW3 1JA, England
Region: United Kingdom > England > Greater London > Hounslow
Price Range: £65 - £102 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Continental Hotel 3*
Number of rooms: 95
Reservation Options:
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Hotel Style:
#4 Spa Hotel in Hounslow
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Questions & Answers

Here's what travellers have asked, with answers from The Continental Hotel staff and other travellers.
6 questions
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London, United Kingdom

When we checked in we entered our first room which smelt horrific due to the toilet blocked and smelling of sewer ..The water inside the toilet was brown.. We spoke to the daytime receptionist which kindly moved us to another room available and apologised saying that rooms toilet cluggs up.

I was told the facilities will still be available later after I checked in, I called later from my room then they said tomorrow then when I asked the next day they said it's only available for men literally annoyed I travelled 2hrs for the facilities and couldn't do nothing but gym.. I loved the steak before when I visited here then my chips this time wasn't cooked properly. On the last night in the hotel we still wanted to try something other than that dish then they told me I have to eat elsewhere because they were having a Xmas party. You pay to stay and have continental experience then they treated us like the Xmas guests were the only thing that mattered which was appalling... Then I spilt Cola on my sheets and asked a woman named Lee at reception before I headed out to send housekeeping to change the sheets ( this was discussed at 2pm).. I came back ( at 5pm and they left the sheets on my bed as if I was to do it myself because the house keepers shift was finished I had to ask the next receptionists at around 7 to send someone up in which she did, now this male housekeeper cleaned our room and insisted to move our dishes just to leave it infront our room door till the next morning.. I asked to speak to a manager and everyone's telling me the manager is away till after New Years . It's just one head receptionist called Janet in charge.. That's probably why they offered horrible customer service .. What manager travels on the busiest time of the year... Absolute joke and this was my best hotel..

over a year ago
Plymouth, United Kingdom
over a year ago

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Questions? Get answers from The Continental Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a dual aspect room at the end of the corridor which was bright and quiet.”
  • Great walk in shower
 of 5 bubbles Aruba16, 14 Nov 2016 | Read review
“Refurbished rooms are a must!”
 of 5 bubbles MR_Bath, 6 Nov 2016 | Read review
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