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Sofitel London Heathrow

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Sofitel London Heathrow
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9,853 Reviews from our TripAdvisor Community

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Showing 9,469: English reviews
Hereford, United Kingdom
Reviewed yesterday NEW

A taste of affordable luxury, with a warm welcome and helpful staff. There are plenty of options for dining and refreshment and being located at the terminal ensures a stress free start to a holiday. The staff were all most courteous and helpful.

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Helpful?
Thank Greer O
Shaftesbury, United Kingdom
Reviewed yesterday NEW

This is the 2nd time we've stayed here and this time our room overlooked the reception and bars. It was brilliant- who needed a television! The welcome at reception is lovely, the rooms a little dated but perfectly functional, as if you're flying in or out of Heathrow one assumes you won't be staying long. My advice is to get...

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Thank Winston-Churchill-2
Appleton, Wisconsin
Reviewed yesterday NEW

Had a great time at the hotel. Cocktail bar was great and nice staff. Room very nice as well. Made us feel very comfortable. Will definitely stay again before another early morning flight. Very convenient location.

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Thank Corianne M
Sunnyvale, California
Reviewed yesterday NEW

I stayed in Sofitel Heathrow (Terminal 5) on numerous occasions. Flying from San Francisco, there is nothing better than being able to sleep in a comfortable bed after long flight. Hotel staff is friendly, polite, rooms are small but comfortable. You need to keep your curtains closed all the time as most rooms open to the interior of the hotel...

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Thank lavender1365
Bournemouth, United Kingdom
Reviewed yesterday NEW

Excellent Hotel with walkway through to departures area at Heathrow Terminal 5.. Good rooms and food, would recommend this to anyone departing from Terminal 5 Heathrow. As a single traveller I like the fact I can have room service as do not like dining alone.

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Thank carolspurs01
Reviewed 2 days ago NEWvia mobile

It was a lovely experience. Excellent Property with facilities. Had dinner in the La Belle Epoque restaurant. One of the best Fine French Dining available in Town. The restaurant staff was exceptionally good at services. Amin, Petru and Manager Jocelyn are real assets to this place. Will definitely love to go back. Lastly front office staff Mithrasis and another lady...

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1Thank Priyajit77
Jerez De La Frontera, Spain
Reviewed 2 days ago NEW

Every time we need to overnight either before or after a flight from Terminal 5, it is a great hotel to rest and relax in. The staff are always helpful and pay attention to the needs of guests. The comfort level is good and food served usually very good.

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1Thank Margarita230
canterbury
Reviewed 2 days ago NEW

We arrived in the early evening and were given a very good room, even though we were only there for a short night, having a an early flight the next morning. We also took advantage of the parking offered in the attached underground parking. We walked into the Terminal Five Concourse and had an excellent supper at Carluccio's. Really a...

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1Thank littleacorn101
Great Totham, United Kingdom
Reviewed 2 days ago NEW

We booked and stayed as part of a hotel with parking package, and selected the Sofitel due to it's easy access directly into Heathrow Terminal 5, in readiness for an early morning flight. Having booked a Family room, we received complimentary access to the lounge, with Drinks and light snacks provided. A very nice touch, which provided a relaxing area...

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Helpful?
1Thank Noel T
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Noel T, Thank you for taking the time to review our hotel following your recent stay with us. It is a pleasure reading such positive comments and I am glad that you have rated us as being one of the best airport hotels. I am also thrilled to read that you enjoyed your complimentary access to our Club Millesime...

West Midlands
Reviewed 2 days ago NEW

A wonderful hotel located within London Heathrow itself. It was just a short walk to the check-in desk, allowing the maximum time to relax before a long flight. The staff were extremely friendly and helpful and I look forward to staying there again later this year.

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1Thank 81D_and_Y
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear 81D_and_Y, Thank you for taking the time to review our hotel following your recent stay with us. It is such a delight to read that you found our ambassadors extremely friendly and helpful please be assured that we will share your comments with the entire team as it will serve as an encouragement to continuously provide a high standard...

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Pool
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Food & drink at the hotel
Vivre
Vivre
Cuisines: Asian
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Only Heathrow Airport hotel with direct access to Terminal 5 via a covered walkway and Terminals 1, 2, 3 / Terminal 4 via courtesy Heathrow Express / Connect rail connection and only 21 minutes from Central London by train. Sofitel London Heathrow boasts 605 non-smoking bedrooms including 27 suites. All rooms include the famous Sofitel MyBed, plasma screen TV and double glazed windows (rooms facing outside have triple glazing). All bathrooms include separate walk-in shower and bath. For your meetings and events, the hotel's conference centre boasts 45 meeting rooms including three executive boardrooms, a tiered theatre and a main room for up to 1,300 delegates. The hotel food and beverage outlets include: La Belle Epoque - 3AA Rosette restaurant serving gourmet French cuisine with contemporary world influences; Vivre - with its open theatre kitchens, Sphere Bar, the Perrier-Jouet Champagne bar and the Tea 5 salon. Leisure facilities include the hotel's Zen Garden, a 24-hour gym as well as a hydro suite with vitality pool, sauna and steam room (chargeable). A hair salon is located on the ground floor. For travellers arriving by car, the hotel offers on-site underground car park as well as Park & Fly packages for up to 15 days. We do also offer transportation to and from the hotel. ... more   less 

Additional Information about Sofitel London Heathrow

Address: Terminal 5, London Heathrow Airport, Hounslow TW6 2GD, England
Region: United Kingdom > England > Greater London > Hounslow
Price Range: £132 - £257 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sofitel London Heathrow 4*
Number of rooms: 605
Reservation Options:
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Also Known As:
Sofitel London Heathrow Hotel Hounslow
Sofitel Hotel London Heathrow
Sofitel Hotel Hounslow
London Sofitel
Hotel Style:
#1 Romantic Hotel in Hounslow
#1 Spa Hotel in Hounslow
#1 Business Hotel in Hounslow
#1 Luxury Hotel in Hounslow
#2 Green Hotel in Hounslow
#2 Family Hotel in Hounslow
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel London Heathrow staff and other travellers.
111 questions
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over a year ago

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Questions? Get answers from Sofitel London Heathrow staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with a view!”
 of 5 bubbles Winston-Churchill-2, 22 Jan 2017 | Read review
“Some of the rooms are far away from the elevator when travelling with heavy bags and we like the inside rooms looking into the zen garden.”
 of 5 bubbles Margarita230, 21 Jan 2017 | Read review
“Stayed in several rooms over the years and all have been ok.”
 of 5 bubbles Linandgeorge, 20 Jan 2017 | Read review
“bring adapters if you have more than one device, only a single 110/standard outlet, the rest were the European style.”
 of 5 bubbles theodores313, 20 Jan 2017 | Read review
“I don't think this Hotel do bad rooms!”
 of 5 bubbles superskier87, 18 Jan 2017 | Read review
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