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Holiday Inn London-Shepperton

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Holiday Inn London-Shepperton
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609 Reviews from our TripAdvisor Community

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Showing 597: English reviews
London, United Kingdom
Reviewed yesterday NEW

came here for a hot drink and dessert, the variety could do with extending, but the cherry and plum strudel and chocolate brownie was delicious , although ask for a fork as the spoons alone weren't enough. someone needs to sort out the air conditioning as it was cold in the lounge, we kept our coats on!. the decor could...

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Helpful?
Thank lucinda242015
Leicestershire, United Kingdom
Reviewed 2 days ago NEW

Catering brown sauce.. Not HP! That sums it up really a Tired and Dated hotel, a shadow of what Holiday Inn used to be. The public area's, bar and restaurant are all ok, but the room with pealing wallpaper and broken/missing bedside lamps was in dire need up an upgrade.

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Thank craig W
Chesterfield, United Kingdom
Reviewed 2 days ago NEWvia mobile

I was at the hotel for a couple of nights. The hotel was clean and the employees brilliant. However, the hotel is near the marina at the end of a very dark lane. Walking to somewhere else to eat was a bit of a trial so decided to eat in. The resturant and bar area were awfully cold to the...

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Thank Valeriejane36
London
Reviewed 4 days ago NEWvia mobile

A bit disappointing for a Holiday Inn. On arrival I was welcomed by Anita a trainee receptionist who was very friendly and professional however that's where it ended. The rooms are very dated and worn! Lights not working, air conditioning not working, wallpaper peeling at the edges, thin pillows with no support. The public areas are nice and the food...

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Thank Concorde123
Helston, England, United Kingdom
Reviewed 1 week ago

Greeted by a young member of staff who kindly took us up to our room. The room was spotless. Nice toiletries. Plenty of tea and coffees (at reception we were given extra milk) comfortable bed, room temperature perfect. Loved the comfy pillows. Slept well. Breakfast very generous with a good selection. Can't wait to return next year

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Thank Christine B
Reviewed 1 week ago via mobile

From the outside it looks nice l, set in lovely wooded grounds. The reception area is nice. Then it goes down hill! On approach to our room the corridor smelt of damp & mound! The room well was dirty! Mound in bathroom, stained floor, not hoovered,not dusted. Returned at midnight to broken heating! Rang reception a young lad brought us...

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Thank Sally G
Somerset
Reviewed 1 week ago via mobile

I checked into the Holiday Inn @ Shepperton for business. The hotel has a large car park, although access to the front of the hotel from the car park involves a lengthy walk back round to the front of the building. I'm are there must be an alternative route but it's not obvious from when arriving - so perhaps a...

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Thank jayceekeys
Newbury, United Kingdom
Reviewed 1 week ago via mobile

I stayed here for 1 night on 22nd November 2016. We checked in and was asked for my email address during the process, I then received an email from IHG Rewards club with my member number and pin. I was not asked if I wanted this at reception and thought this should have been asked. The Room (No 136) was...

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2Thank Nik G
Cheltenham, United Kingdom
Reviewed 1 week ago via mobile

Having stayed in a large number of Holiday Inns throughout the UK, this one is a little in need of the upgrade many have gone through. Room is ok but no wifi so the days e-mails had to be done in the bar area, not what I would expect. The restaurant was full for the night at 7.20, had to...

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1Thank Richard G
Lymington, United Kingdom
Reviewed 2 weeks ago via mobile

Not sure what to expect from Holiday Inns For a Business stay the rooms very acceptable clean and well managed Quite large and visitors a little noisy over night but that's not the Hotels fault Bar and breakfast good business standard Not sure if I would book to take wife unless just to get into London

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Thank Andrew F

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Holiday Inn London Shepperton is ideally suited for both business and leisure. An AA approved 4 star hotel close to Heathrow Airport and set in 11 acres of grounds with ample free parking. Local attractions include Twickenham Rugby, Hampton Court Palace and Windsor with special family theme park Legoland, Chessington World of Adventures and Thorpe Park packages for children. With the M3 and M25 motorways only minutes away, Holiday Inn London Shepperton is easily accessible for London, Richmond and Kingston. Family rooms are available and kids eat free when sharing.For a place to chill over a glass of wine or bite to eat, the Regatta Restaurant & Bar offers an impressive choice of dishes, themed midweek dinners and traditional Sunday roast.The Conference & Meeting Centre features 10 meeting rooms accommodating up to 100 delegates, with natural daylight, high-speed WiFi internet access, blackout, 8 hour comfort chairs and air-conditioning. This conference hotel also provides the informal Conference Cafe for unlimited drinks for delegates. For a place to unwind and recuperate, the leisure club at Holiday Inn Shepperton offers a range of facilities including an indoor pool, spa, sauna and fully equipped gym to ensure you feel relaxed and at your best. In compliance with UK Law smoking is only permitted in designated smoking bedrooms at the hotel. ... more   less 

Additional Information about Holiday Inn London-Shepperton

Address: Felix Lane, Shepperton TW17 8NP, England
Region: United Kingdom > England > Surrey > Shepperton
Price Range: £63 - £122 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn London-Shepperton 4*
Number of rooms: 185
Reservation Options:
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Also Known As:
Holiday Inn London-Shepperton Hotel Shepperton
Holiday Inn Shepperton
Shepperton Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn London-Shepperton staff and other travellers.
4 questions
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Wolverhampton, UK
Leamington Spa, United Kingdom
Leamington Spa, United Kingdom
over a year ago

See all questions (4)

Questions? Get answers from Holiday Inn London-Shepperton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“DEMAND an immediate change if not happy with room BEFORE you use anything.”
  • NO bulbs in overhead bedlights and only 1 middle lamp NOT bright enough to read
  • Main A/C - Heating NOT working !!! room unable to be set to required temp.
  • Noise every 1 - 2 hrs LOUD from in here
  • Noise every 1 - 2 hrs LOUD from in here - transformer ?
  • No suction to remove steam so mirror fogs up 100% when showering and sign asks to shut door to a
  • small heater as MAIN A/C +Heating not working
 of 5 bubbles angusandcarolines, 14 Nov 2016 | Read review
“All rooms are quiet (except those close to the lifts)”
 of 5 bubbles giannir, 1 Nov 2016 | Read review
“Lovely quiet location all rooms are good.”
 of 5 bubbles wolfreton, 26 Oct 2016 | Read review
“Go somewhere else.”
 of 5 bubbles 303anon, 23 Oct 2016 | Read review
“Stay somewhere else”
 of 5 bubbles HelloDolly1965, 9 Oct 2016 | Read review
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