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Premier Inn Hayle

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#1 of 3 Hotels in Hayle
Certificate of Excellence
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1 room 2 adults 0 children
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Premier Inn Hayle
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635 Reviews from our TripAdvisor Community

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Showing 631: English reviews
London, United Kingdom
Reviewed 6 July 2015 via mobile

Arrived here after driving down from the London area. Place was easy to find and there was plenty of parking. Member of staff very helpful on arrival. Room very comfortable massive bed. Tea and Coffee making facilities in the room. Shower works well and the place was quiet overnight. Breakfast in the pub next door was of a good stsndard....

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Helpful?
Thank milou_430
Joy L, Front Desk at Premier Inn Hayle, responded to this review

The team are glad you enjoyed your stay & we look forward to welcome you back on your return

Colyton, United Kingdom
Reviewed 26 June 2015 via mobile

I stayed in this premier inn with my 3 children in a family room in May. The service from the reception staff was excellent. The room was spacious and clean, the only problems being the water pressure of the shower being too weak, and no air con during a hot week. However. A fan was provided. All in all a...

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Thank Jo S
Joy L, Front Desk at Premier Inn Hayle, responded to this review

Thank you for your review the team are glad you enjoyed your break & look forward to welcoming you back soon.

Bournemouth, United Kingdom
Reviewed 22 June 2015

We had to visit a friend whilst staying in Hayle and decided to pick the premier inn. An early arrival was met with a room check and we were able to book in early. The staff were very friendly and also very cheerful. Nothing was to much for them and the stay was made more enjoyable by the cheerful greeting...

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2Thank tosh872
Joy L, Front Desk at Premier Inn Hayle, responded to this review

Thank you for your review we are glad you enjoyed your time with us & look forward to welcoming you back soon

Barnstaple, United Kingdom
Reviewed 20 June 2015

This premier inn is in need of referbishment. Rooms are a little tatty. Rooms at the back are close to a running stream which is very loud. Rooms at the back are close to trees making them very dark. Staff are very friendly and helpful. Resturaunt next to inn has poor service and quality of food is average. Staff however...

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Thank Vipergra
Joy L, Front Desk at Premier Inn Hayle, responded to this review

Thank you for your review. I sure you will be glad to hear that we are going to have a refurb in the near future as for your eating experience i have passed your comments on to the General manger of Brewers Fayre. We look forward to welcoming you back

Swindon, United Kingdom
Reviewed 12 June 2015

Stayed recently and found the hotel very clean and the room very spacious. The breakfast was provided next door in a Brewers Fayre and was very good with a good selection. The hotel is convenient to get around that part of Cornwall. You get what you pay for so look around in future if you are unhappy. The staff are...

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1Thank David B
Joy L, Front Desk at Premier Inn Hayle, responded to this review

Thank you so much for your great review the team work very hard to ensure our guests have a great time, we are glad you enjoyed yourselves & look forward to welcoming you back soon.

Manchester, United Kingdom
Reviewed 8 June 2015 via mobile

Old feel to hotel. Bathroom needs updating. Poor shower and takes 30 mins to fill a small bath. I don't expect to pay £100 for this poor hotel. I stay in premierinn normally once a week through work. This is one of the worst. Friendly staff however.

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2Thank company45
WhitbreadHotels, Online Customer Service at Premier Inn Hayle, responded to this review

Thank you for taking the time to review your stay at our hotel. It really matters to us that our guests enjoy every aspect of their stay. We sincerely apologise that, on this occasion, our hotel fell far short of your expectations. Please be assured that your feedback is very much appreciated as we are always looking where to improve...

Henley-on-Thames, United Kingdom
Reviewed 5 June 2015

Bad points: Noise: Although warned on website about noise of cars and people due to it being opposite a petrol station, next to a pub/restaurant. Adjacent to a 24 hour McDonalds. We were not warned of a Very fast flowing river which was meters from our window! the roar from this river was so loud and constant it sounded like...

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2Thank smilechampagnetime
WhitbreadHotels, Online Customer Feedback at Premier Inn Hayle, responded to this review

Thank you for taking the time to review your stay at our hotel. It really matters to us that our guests enjoy every aspect of their stay. We sincerely apologise that on this occasion our hotel fell far short of your expectations.We do encourage our guests to speak to the team at the time, our friendly teams are available 24...

Reviewed 2 June 2015 via mobile

Stayed here in a family room. (Number 7) for 2 nights. The reception staff are exceptional. Very friendly and smiley and chatted to our young kids. Room itself was spotless and spacious enough for our family of 2 adults,2kids and baby in a travel cot. The cot was all nicely set up on arrival. There is a petrol station opposite....

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Thank Jaggerbomb12345
Joy L, Front Desk at Premier Inn Hayle, responded to this review

Thank you for your review sounds like you all had a great time, we look forward to welcoming you back soon

A TripAdvisor Member
Level Contributor
3 reviews
Reviewed 1 June 2015

Booked this Inn purely for the location as its close to where we enjoy to camp. Theres plenty of parking. The room was clean and spacious. It has facilities to make a warm drink, decent free wifi and freeview TV. The beds were too hard for our liking and you could feel the springs on the child's pop up bed....

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Thank A TripAdvisor Member
Plymouth, United Kingdom
Reviewed 1 June 2015

The great thing about this Premier are the staff. So helpful and friendly certainly gets you off to a good start. The room was clean and well supplied with the basics and the bed was very comfortable. Food in the adjacent was good but there was a long wait and the hot plate food was sparse. Overall very good and...

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Thank Peter W
Joy L, Front Desk at Premier Inn Hayle, responded to this review

Thank you for your review Im glad you enjoyed your stay with us & look forward to welcoming you back soon

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Amenities

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  • Restaurant
  • Free Parking
  • Free High Speed Internet ( WiFi )
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Questions & Answers

Here's what travellers have asked, with answers from Premier Inn Hayle staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Back of hotel away from the road.”
 of 5 bubbles Karen670, 8 Mar 2017 | Read review
“Book the one in Truro!”
 of 5 bubbles 318Ted_r, 4 Feb 2017 | Read review
“We were beside the car park on the first floor but slept like logs.”
 of 5 bubbles diane_hollis, 21 Dec 2016 | Read review
“Get room upstairs”
 of 5 bubbles Y4142BVbarrym, 8 Dec 2016 | Read review
“staff are happy to show a room that suits you!”
 of 5 bubbles jimmyD-S11, 21 Nov 2016 | Read review
5 of 5