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28/01/2018 29/01/2018
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    The Cornwall Hotel, Spa & Estate

    Pentewan Road | Tregorrick, St Austell PL26 7AB, England
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    28/01/2018 29/01/2018
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     5 people are viewing this hotel
    US$118Strikethrough price corresponds to the most expensive price returned by our partners for that offer
    US$114
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    US$118Strikethrough price corresponds to the most expensive price returned by our partners for that offer
    US$114
    SAVE US$4
    US$118Strikethrough price corresponds to the most expensive price returned by our partners for that offer
    US$114
    SAVE US$4
    Traveller (576)
    Room & Suite (270)
    Dining (103)
    Overview
    • Excellent47%
    • Very good32%
    • Average13%
    • Poor6%
    • Terrible2%
    Travellers talk about
    “infinity pool” (89 reviews)
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    “white house” (35 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Spa
    Wheelchair access
    Conference Facilities
    Dry Cleaning
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    Rooms
    28 Jan29 Jan
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (2,137)
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    31 - 35 of 2,121 reviews

    Reviewed 21 November 2017

    My daughters and I had booked our annual girlie weekend away at this hotel. Which we had been looking forward to for a long time so needless to say I was very upset when I found out that the the pool and jacuzzi etc were...More

    Thank is0nfamily
    Response from CornwallHotel, Manager at The Cornwall Hotel, Spa & EstateResponded 24 November 2017

    Hi there, Many thanks for taking the time to leave a review, your comments are appreciated. We are sorry the pool area was unavailable during your stay, and for the disappointment this caused. We have a wonderful team here at the hotel, and I’m so...More

    Reviewed 21 November 2017

    I booked this hotel two days before a one night's stay (Visiting the Eden Project) - I chose this hotel mainly because of the Spa facilities - however, as previous reviews have mentioned, this was shut. After my booking, I had contacted the hotel twice...More

    3  Thank Kim L
    Response from CornwallHotel, Manager at The Cornwall Hotel, Spa & EstateResponded 24 November 2017

    Hi Kim, Thank you for your review. I’m so sorry to hear that we couldn’t make up for the closure of the pool, we certainly would have tried our best to. The closure was planned, but the extent of the issues we needed to fix...More

    Reviewed 20 November 2017 via mobile

    We arrived to be told the pool, jacuzzi, etc was closed. We were offered a pass for a nearby pool but we had no interest in going off site after such a long drive. We were offered a complimentary meal from a set menu. Went...More

    Thank Rebma76
    Response from CornwallHotel, Manager at The Cornwall Hotel, Spa & EstateResponded 24 November 2017

    Hi Rebma76, I’m so sorry that the temporary pool closure impacted on your stay, it sounds like it would otherwise have been pretty perfect! I’m pleased to read that the other aspects of your stay were so good, but most of all, I’m proud that...More

    Reviewed 19 November 2017 via mobile

    Fortunately had checked Tripadvisor before our arrival and knew the pool and spa was closed. Was not offered any compensation until it was asked for, we were then given a free meal in the restaurant. The receptionist was doing her best, but there was no...More

    3  Thank Grandadlen
    Response from CornwallHotel, Manager at The Cornwall Hotel, Spa & EstateResponded 24 November 2017

    Hi there, Thank you for your review. I’m sorry the pool was temporarily unavailable, but I hope you enjoyed your meal in the restaurant, and that this made up for it a little. I’m pleased to read your feedback about the grounds (beautiful in autumn!)...More

    Reviewed 18 November 2017 via mobile

    Booking made months in advance. Arrived for girls spa weekend to find the spa was closed and had been for over a week. Not only did they fail to inform us but the spa staff had known weeks in advance that the planned repairs were...More

    6  Thank LPS86
    Response from CornwallHotel, Manager at The Cornwall Hotel, Spa & EstateResponded 24 November 2017

    Hi there, Thank you for your review. We are committed to offering a fantastic experience but the pool and drench showers in The Clearing Spa have been bothering our guests for a little while now, so it was time that we called ‘time’ on temporary...More

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$101 - US$280 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Business Hotel in St Austell
    • #2 Romantic Hotel in St Austell
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 65
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Travelocity, Priceline, Hotwire, Orbitz, Cancelon, Evoline ltd, TripOnline SA and getaroom.com so you can book your The Cornwall Hotel, Spa & Estate reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Cornwall >
    • St Austell
    • Also Known As
    • The Cornwall Hotel, Spa & Estate St Austell
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    Traveller (576)
    Room & Suite (270)
    Dining (103)
    Pool & Beach (26)
    Hotel & Grounds (417)
    Bathroom (34)
    Business Centre & Event Rooms (2)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    cornwall666
    9 November 2017|
    AnswerShow all 5 answers
    Response from Bo8852 | Reviewed this property |
    The pool was close when we stayed 6-8 of November we didn’t know about this either.
    3
    Votes
    alisonbass
    30 October 2017|
    Answer
    Response from Class72 | Reviewed this property |
    That's not the norm. However I tend to email and have always got a prompt response.
    0
    Votes
    Room Tips
    "All lodges are lovely."
    Read review
    "The Clementina suite is lovely if you only want to use the bath and not the shower!"
    Read review
    "Front of the Hotel on the first floor if disabled"
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    "Best rooms with views are on the second floor and/or away to the end of the wings. Only two walk in showers..."
    Read review
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