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Porth Avallen Hotel

51 Sea Road Carlyon Bay, St Austell PL25 3SG England
Traveller (200)
St.Austell bay taken from our bedroom.
Room & Suite (55)
Merlot wine
Dining (32)

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£120
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£120
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.

About

3.5
#10 of 10 hotels in St Austell
4.6 of 5 bubbles
Location
3.9 of 5 bubbles
Cleanliness
3.9 of 5 bubbles
Service
3.4 of 5 bubbles
Value
The Porth Avallen Hotel is placed ideally to offer unbeatable views of the Cornish South Coast that will leave you breathless. With a warm and sea facing restaurant, a modern and sea facing bar as well as a tranquil garden area (also sea facing) you are offered a veritable feast for the eyes. The fantastic, talented chefs add to this by offering The Reflections Restaurant and Brasserie menus which are appetizing even on the page, with a wide variety of locally sourced dishes for you to choose from.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Wifi
Bar / lounge
Restaurant
Fishing
Non-smoking hotel
Outdoor furniture
Breakfast available
Breakfast buffet
Sun terrace
Room features
Desk
Housekeeping
Room service
Seating area
Telephone
Wake-up service / alarm clock
Flatscreen TV
Hair dryer
Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Quiet
Bay View
Languages Spoken
English
440Reviews2Q+A100Room tips

Reviews
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Detailed Reviews
amyerin802018 wrote a review Oct 2020
Solihull, United Kingdom15 contributions2 helpful votes
4.0 of 5 bubbles
We stayed here for 1 night after visitng Eden project which is only 15 mins drive away if that. Its hard to find a hotel that caters for a family of 5 and so we booked this hotel for that purpose, not knowing that we were actually staying at lovely hotel with amazing sea/costal views.

Covid 19 precautions are clearly in place. The receptionist, hall way, public areas and stair case were all lovely, clean and welcoming.

We had room 1 which had a brilliant seperate room which would sleep 3 children in a 3 trendy bunkbed style arrangement, also with their own TV. The main room was inkeeping with the decore of the hotel downstairs. The room had a side view of the sea and coast line, it was amazing. It also looked out over a little garden and wooden seating area which would be beautiful in the summer to relax in. The bathroom was large with freestanding shower (no bath) and his and hers sinks.

We booked a table for dinner, the food was lovely, George was great! Gave lots of info and options about the food. We had children with us, basically said they could have what they wanted, provided things for our baby that we needed. He spoke to all 3 of them and made a fuss of them all, nothing was too much trouble. Service was quick, not rushed, and the food was devine!! We felt welcome and relaxed and the staff and George checked up on us numerous times.

We had a great nights sleep, with no noises and a good comfy bed.

Brrakfast again was great, table service with a menu with several choices to choose from but the children pretty much made up their own and it was received well by the staff and cooked and served up to them without question. If more was asked for it was bought out to us ie juice or toast. The food again was delicious. Portion size for me was perfect! And the view from the window topped it off.

The only negatives i would say are the car park and the rooms decor. Driving up to the hotel is truly breathtaking and then you pull into the carpark and it is so a tarmac mess with yellow spray can markings on the floor, its uneven and is in much need of renewing to make it look as grand and welcoming as the building that stands behind it. And the bedrooms need an update or a tidy, whilst inkeeping they do look tired.

Despite these 2 things, the hotel had everything we needed in full working order, with delicious food in our tummies and a spectacular view.
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Date of stay: October 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mr & Mrs P wrote a review Aug 2022
London, United Kingdom58 contributions45 helpful votes
+1
4.0 of 5 bubbles
The hotel facility is average, the room is quite outdated. We had a sea view room which was worth the money as we want a nice view facing the ocean. The housekeeping service is good, cleaning and replenishing amenities as we expected.

The hotel bar is also located right in front of the hotel which faces the beach, one of the days they had a duo jazz band perform, and we had a great time and a relaxing afternoon.

The breakfast was ok, nothing wow or great. Only one time that we noticed a sequence of service of offering tea/ coffee or toast was not done which we thought they should have a look into training staff. In general, Great location with a private road/ large parking space just right next to the hotel/ friendly staff including the owner that you could see around.

The hotel is average, the room is quite outdated. We had a sea view room which was worth the money as we want a nice view facing the ocean. The housekeeping service is good, cleaning and replenishing amenities as we expected.

The hotel bar is also located right in front of the hotel which faces the beach, one of the days they had a duo jazz band perform, and we had a great time and a relaxing afternoon.

The breakfast was ok, nothing wow or great. Only one time that we noticed a sequence of service of offering tea/ coffee or toast was not done which we thought they should have a look into training staff. In general, Great location with a private road/ large parking space just right next to the hotel/ friendly staff including the owner that you could see around.
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Date of stay: July 2022Trip type: Travelled as a couple
Room Tip: Sea View Room /Private Road /15 mins walking distance to Charles Town
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lorna850 wrote a review Oct 2020
Dunstable24 contributions3 helpful votes
3.0 of 5 bubbles
We stayed in Porth Avellan on our way south to visit friends. As other reviews have commented, some TLC in the rooms would not go amiss. There are some basic housekeeping issues with mould on window frames and a broken hairdryer ( a replacement was in the room so it wasn't a problem). Carpets on the stairs have clearly suffered from 'spillage' as people carry liquids upstairs. The public areas faired better and the views from the bar and restaurant over the coastline were stunning despite the poor weather. The food was simply delicious and service was prompt, friendly and attentive for both dinner and breakfast. No complaints at all on that front! We met some lovely people, had a really lovely stay and would absolutely go back.
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Date of stay: October 2020
3.0 of 5 bubblesValue
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Room Tip: Sea view rooms available - very quiet location so no issue at all with road noise
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jude M wrote a review Jun 2021
West Wickham, United Kingdom3 contributions2 helpful votes
2.0 of 5 bubbles
The hotel is in a gorgeous location, perched on a cliff overlooking the bay with stunning 180 degree views. The young staff are really friendly and helpful and are a credit to the place. The bar a d restaurant are nice places to relax and enjoy the views. The food is what you would expect, pretty good.

What really let’s this place down is the state of the rooms and the attitude of the owner George who could really do with learning some manners. The decor of the room was no way matched to the price paid for the stay, you’d be hard pressed to find furniture in that state and that dated at a car boot sale. The shower was more like a dribble of water, the bathroom mirror had permanent market scrawled all over it, the double bed was just two singles pushed together, the tea making facilities was just a couple paper cups and a plastic kettle, the room was ground level and the curtains weren’t sufficient to cover the windows so other guests could see inside your room, the chairs were so stained and upholstery so tatty that it resembles your Aunt Ethel’s inherited heirloom from the 1960s. You get the picture?

The owner George is rude and we ended up trying to avoid him during the end of our stay because we found him to be so unpleasant it just wasn’t worth trying to have any pleasant exchange with him whatsoever, because you weren’t going to get it, the guy has a chip on his shoulders and actually tarnishes what is the good work of the rest of the staff. I would suggest that he does one of two things, allow the staff to run the day to day and he take a back seat away from the public, or he takes a course on customer service and hospitality so he can remind himself how to greet and treat customers. A years subscription to some sort of interior design or good housekeeping magazine wouldn’t go a miss either, so he can see how a hotel room is supposed to look.

In essence, the hotel is in an amazing setting, the young staff are lovely, the restaurant serves decent food, you can have a drink staring at a wonderful view. The rooms are massively dated and uncomfortable, the owner is rude. If you can stomach those things then this is going to be the perfect hotel for you. If you prefer your hotel to be less Fawlty Towers then probably not.
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Date of stay: June 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
John wrote a review Sept 2021
Eastbourne, United Kingdom6 contributions2 helpful votes
2.0 of 5 bubbles
We were lucky to get booked at short notice, had a "premium" sea facing room. We soon realised premium to owners may not be the same meaning to guests. Just an average room, but away from all the building works thankfully.
One can get used to George the owners ways, who has a lifetime experience in hosting with some good connections, and supporting the right premier league club, as he is working all the hours maybe he should take a step back and take on extra hands, especially at the bar. We did have a good banter, however....we agree with previous comments in the main,
Our food was fine, regimental on the times at breakfast which is understandable, evening meals were excellent, quick, happy staff. There were issues with the kitchen on a couple of days, causing problems for diners.
Our room...very dated furniture, bed was fine, dusty, carpets need industrial cleaning, (which we do btw), shower was luke warm, (we know how to work showers, we clean them), George said he would give the hot water a boost if it happened again, no point because the basin water was hot. Plenty of power, just settings were not for max heat.
We met lots of guests, everyone bar non had little or no wi-fi, we gave up trying and went in to Charlestown to the pubs to use. Our experience tells us the hotel needs cash pumped in to decorating, newer furniture, proper wi-fi, and a few extra staff when full.
Overall the stay was relaxing, entertaining, had a few drinks from the bar, but disappointing that the time had not been put in to a face lift while there has been time last year.
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Date of stay: September 2021
2.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Eloise wrote a review Jul 2020
5 contributions2 helpful votes
5.0 of 5 bubbles
We stayed here for 5 nights, and could not be more impressed. The hotel staff go out of their way to make you feel welcomed and accommodated, creating a very warm and friendly atmosphere. The hotel has a great family run feeling.

The location of the hotel is fantastic, right on the sea front with great views overlooking the cost. The costal walks leads to a range of great beaches and ports along the front. The hotel is a good base if you want to go out exploring all the costal sea towns.

Breakfast offered a good variety of cooked and non cooked food and the staff were happy to accommodate any alternatives. The dinner menu offers incredible fresh fish options and a lovely bar with sea views is open every evening.

Will be back again soon and will recommend to friends and family.
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Date of stay: July 2020
4.0 of 5 bubblesRooms
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ASLondon86 wrote a review Aug 2021
London154 contributions24 helpful votes
+1
1.0 of 5 bubbles
Our initial impression was sadly disappointing and unfortunately the cracks in customer service became an ongoing issue throughout our week long stay, along with other poor hotel standards.

We checked in on a Monday for a 6 night stay, prior to our arrival (days before) we had called to ensure the bedrooms were setup to accommodate single beds, when we arrived at reception it became evident there had been a breakdown in communication and this had not been relayed in the notes to housekeeping. Given we had just arrived for the start of our holiday we were in good spirits and really unbothered about the mix up and kingly asked if this could be altered whilst we waited, or if this could be addressed after we had freshened up for our dinner reservation also booked in the hotel restaurant. The woman at reception however, was overly putout by the mixup, she completely flapped and abruptly told us she finished work at 6, instead of owning the problem, she made us feel like we were inconveniencing her.

In the days that followed we experienced similar attitude/customer service issues by the hotel manger George. Two days into our stay I tried to book us into our breakfast slot, he got very annoyed that I was requesting an early slot so late in the day, when I explained I had tried to do so during various parts of the day but there had been no one manning reception on the occasion I had tried, he barked that no hotel had someone at reception during the whole day, he received my comment as a criticism and got very defensive.

Three days into out stay we had booked in for dinner at 8pm ( having really enjoyed our meal on the first night) but apparently not ordered our food until 8.45, which was apparently inconveniencing the chef whom we were told was about to walk out. This not only dampened the mood at our table but made us feel like we were inconveniencing them for a meal we paying good money for. Totally poor customer service. We had a similar issue a couple days after, whereby his behaviour was similarly off in front of other hotel guests.

In addition to the lapse in customer service, there was an overall lapse in the cleanliness of the hotel, our bedsheets were not changed once during our week long stay, the pillows were lacking protectors. There were cobwebs, dust in many areas. The hotel rooms were extremely dated, which I could overlook if cleanliness were to be addressed along with shower facilities, the water pressure was often a dribbled which is less than ideal after sweaty long walks or anyone staying for longer than a day. For £160 a night there are a lot of gaps which clearly need to be addressed.

I would however also like to add, the location and hotel views are lovely, and as a group we were always happy with the meals we had on the premises including the hot breakfast. The chef clearly is on point and the waiters and waitresses were always smiling and pleasant.
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Date of stay: August 2021Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gina W wrote a review Sept 2020
1 contribution
2.0 of 5 bubbles
Just got back from this lovely looking hotel in fab location and with the best views that would be hard to beat but the rooms really do need some tlc, our room was on front with a sea view but the duvet was too small for the bed the cover got changed because of some dirty marks, housekeeping need to try harder and hoover the edges of carpet and the pelmets which were dusty.
There were two nasty cracks in wall near the windows and wallpaper was coming off in the corner. All in all a deep clean is needed and a fresh coat of paint would improve the look. Restaurant food was expensive and not presented as you would expect for the price.ĺ
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Date of stay: September 2020
3.0 of 5 bubblesRooms
2.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
Room Tip: upper floor might be better
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
robertdorning wrote a review Aug 2020
Cardiff, United Kingdom3 contributions
1.0 of 5 bubbles
The hosts never welcomed or for that matter even made thereselfs visible the whole 5 night stay. The room was disgusting dirty my wife made it livable, for the price of 675 pound I would not even rate this accommodation. No bath towels Changed the whole stay. The only evening meal we had we were informed when we sat at our booked slot the main chef was ill so limited menu. I think that the man who basically told us what to have on the limited choices could have been the manager-owner not sure as only Sam the lady running front desk and bar area introduced herself out of the whole staff all the stay. The food was awful and this was five different mains don’t recommend mussels or pitza or chips or fries as me and my wife had this on limited choices were not well after it. Can’t speak for my mum and dad or my daughters that also stayed here. Also expensive for rubbish standard of all aspects of stay. Would think twice to all thinking of staying here.
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Date of stay: August 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Val wrote a review Sept 2020
Gloucester, United Kingdom80 contributions30 helpful votes
2.0 of 5 bubbles
This is my third visit to this hotel. Unfortunately it has gone downhill as it needs considerable maintenance. Our room had a big damp patch on the ceiling and it smelled of damp. We reported the broken towel rail but that didn't get fixed. I pity anyone who was a vegetarian as the 4 main dishes were not available & neither were some of the deserts. We were made aware that 1st chef was sick but not excusable as 2nd chef was there & should be able to do simple things like mushroom stroganoff ? My friend had a falling out with the owner over her meal as the waitress dropped the sea bass dish. Said they would replace it but she was given cod loin without being asked - she was not impressed. Good job she was not allergic to cod as this could have been disastrous. Owner and my friend had a disagreement over this and he told her if she didn't calm down she would be asked to leave. This meant we all would have to leave as we travelled together. He had another disagreement the day before with a guest and came through the bar mentioning about murdering a guest and saying 'its time I got out of this game'. So unprofessional. I found the owners attitude derogatory and demeaning. It's a shame because the hotel is in a lovely spot overlooking the sea
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Date of stay: September 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Maxine C wrote a tip Jan 2024
2 contributions
1.0 of 5 bubbles
"Don't book a meal."
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T E wrote a tip Nov 2023
1 contribution
1.0 of 5 bubbles
"I'd find somewhere else many problems here. Not sure if you like breathing in 10 year old dead skin "
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Salaah01 wrote a tip Nov 2023
London, United Kingdom35 contributions19 helpful votes
5.0 of 5 bubbles
"Free parking available at the hotel"
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Teresa L wrote a tip Oct 2023
5 contributions2 helpful votes
3.0 of 5 bubbles
"The view is spectacular. And the parking is very good they do have a bar in the hotel which opens till 11 pm "
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Patricia Stevenson wrote a tip Sept 2023
17 contributions8 helpful votes
3.0 of 5 bubbles
"Steer clear of room 8"
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Not the right property for you?
There are more places to choose from in the St Austell area.
PRICE RANGE
£110 - £120 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
porth avallen st austell, hotel porth avallen
LOCATION
United KingdomEnglandCornwallSt Austell
NUMBER OF ROOMS
27
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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PORTH AVALLEN HOTEL - Updated 2024

Frequently Asked Questions about Porth Avallen Hotel
Which popular attractions are close to Porth Avallen Hotel?
Nearby attractions include Charlestown Harbour (0.4 miles), Shipwreck Treasure Museum (0.4 miles), and Pinetum Gardens (0.5 miles).
What are some of the property amenities at Porth Avallen Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Porth Avallen Hotel?
Top room amenities include a flat screen TV, a desk, and a seating area.
What food & drink options are available at Porth Avallen Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Porth Avallen Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Porth Avallen Hotel?
Conveniently located restaurants include Edie's, Springtide, and Charlie's Coffee House.
Are there any historical sites close to Porth Avallen Hotel?
Many travellers enjoy visiting Mevagissey to Fowey Ferry (4.7 miles) and The Lost Gardens of Heligan (4.4 miles).
Does Porth Avallen Hotel have any great views?
Yes, guests often enjoy the bay view available here.
Is Porth Avallen Hotel accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.
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