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Mercure Gerringong Resort

Expedia.comUS$174*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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Mercure Gerringong Resort
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699 Reviews from our TripAdvisor Community

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There are newer reviews for Mercure Gerringong Resort
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Showing 696: English reviews
wagga
Reviewed 13 April 2015

Clean, comfortable, spacious room and bed. View straight into neighbours backyard so no privacy for them. Fine for overni stop on road trip south. Location convenient to the main road, but not actually in town or on beach. Could do with including wifi - even just enough for emails etc

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Helpful?
Thank reins76
Sweeta P, General Manager at Mercure Gerringong Resort, responded to this review

Thank you for taking the time to review your stay with us. Thank you for your suggestion with WiFi; we do offer 30 minutes of complimentary WiFi at Reception/Restaurant each day and apologize that this wasn't better communicated to you during your stay. We hope to see you on your next visit to the area and it is our hope...

Buenos Aires, Argentina
Reviewed 12 April 2015

with the sunset menu in a nice ambience. We had chosen all the same.... entre tomato with boccocini o rocket and main sirloin steak. Fresh bread was served. The steaj could have been a bit less cooked, as we all wanted medium rare, however the meat was ok. The service was friendly, the wine with the meal had a good...

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Helpful?
1Thank argautoaster
Sweeta P, General Manager at Mercure Gerringong Resort, responded to this review

Thank you very much for taking the time to provide feedback on your visit to Bella Char Restaurant & Wine Bar. The Sunset Menu really is a great way to sample our menu at a great price. We do apologize that you were put off by the surcharge we have on credit card purchases, there is no surcharge when paying...

Sydney, Australia
Reviewed 9 April 2015

Review collected in partnership with Accorhotels.com
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Thank 741rakeshc
Sweeta P, General Manager at Mercure Gerringong Resort, responded to this review

Sydney, New South Wales, Australia
Reviewed 8 April 2015 via mobile

We spent 2 days of the Easter long weekend at the Mercure! We found it to be good in location but the hotel itself needs a little lift - the rooms were not as clean as they should be, the furniture dated, the restaurant was good but service a little slow! Overall, we had good company, a pleasant stay but...

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Helpful?
1Thank Yvonne T
Sweeta P, General Manager at Mercure Gerringong Resort, responded to this review

Thanks so much for taking the time to provide us with some feedback on your stay. We do apologize that your expectations were not met. We have taken on board your feedback as encouragement to continually improve in all areas. Thank you again, and we hope to see you again in the near future for a more pleasant stay with...

Sydney, Australia
Reviewed 8 April 2015

Booked over the internet for a 2 night stay, 2 adults and 2 children. (Children's ages were 7 and 8 and very clear on booking confirmation). Our booking confirmation stated reception was open until 8pm so we rushed to ensure we got there in time. Arrived just after 7 and reception was shut, called the hotline and was told key...

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Helpful?
Thank Victoria K
Sweeta P, General Manager at Mercure Gerringong Resort, responded to this review

Hi Victoria, Thank you very much for taking the time to provide us with some feedback. This is by no means the experience we intend for our guests and we can't apologize enough for the issues with your bedding. We try to ensure we get our bedding perfect for families staying with us to ensure everyone is comfortable during their...

Sydney, Australia
Reviewed 7 April 2015

Review collected in partnership with Accorhotels.com
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Thank Mtc67
Sweeta P, General Manager at Mercure Gerringong Resort, responded to this review

Blue Mountains, NSW
Reviewed 6 April 2015

We stayed overnight at the Mercure Gerringong Resort, the check in was quick and efficient, we had prepaid through a booking website. Initially allocated a room not far from reception near the pool which was not to our liking. Spoke to the staff member at reception who changed us to another room. The rooms are spacious and well appointed with...

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Helpful?
Thank kensch1
Sweeta P, General Manager at Mercure Gerringong Resort, responded to this review

Thank you for taking the time to provide feedback on your stay. We would like to apologize for the light fixture and assure you that this has been rectified; thank you for bringing it to our attention. Please let us know if you are staying again and we will very happily ensure there is a chair with a back in...

united kingdom
Reviewed 2 April 2015

Amazing, place to get away. Rooms very spacious & clean. Had large TV screen with comfy lounge to wined in. We took this option as we attended Kiama's markets on the sunday. We had read several comments online about service in the restaurant so we went into Kiama for fine dining. Plenty to pick from too.

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Helpful?
1Thank sweetiemutley
Sweeta P, General Manager at Mercure Gerringong Resort, responded to this review

Thank you for the lovely feedback. We are so sorry to hear of your decision to dine elsewhere due to the reviews. We are aware of the not great reviews as of late and are working to resolve all of the issues that have been brought to our attention. We hope that you are able to join us for a...

Canberra, Australia
Reviewed 31 March 2015

The first impression was that it was a beautiful hotel. Check in was quick and friendly. Room was huge, modern and well laid out. Then we went for a drink! It took 10 minutes to be acknowledged and another to get our drinks. We had a beer and a wine. Young team that need basic training in hospitality. We did...

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Helpful?
1Thank Samkerri
Sweeta P, General Manager at Mercure Gerringong Resort, responded to this review

Thank you for taking the time to review your stay with us. We would like to apologize for the length of time it took to get you those drinks and for your experience with service at our restaurant. We would love the opportunity to serve you better and hope you are able to again join us for a wonderful meal...

Sydney, Australia
Reviewed 30 March 2015

My husband and I stayed at the Mercure at the beginning of this month for three nights on a very good deal we got via the internet. My sister and her husband joined us too. The deal included breakfast and a bottle of wine. We thoroughly enjoyed the peace and quiet the hotel offered. The rooms were very large and...

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Helpful?
1Thank cheeky34
Sweeta P, General Manager at Mercure Gerringong Resort, responded to this review

Thank you for the lovely review and for your feedback on our internet and tv reception; these are both things that we have some exciting upgrades planned for. We hope to see you again very soon!

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Mercure Resort Gerringong, only 2 hours south of Sydney on the NSW south coast & 5 minutes from the beach. With 52 king rooms, an award winning restaurant, an indulgent day spa, 2 swimming pools, tennis court, a sun drenched garden courtyard & a kids play area... for holidays, events, conferences & weddings. Created to offer guests a personal experience... with views overlooking the hinterland, across protected wetlands & back to the sea. Enjoy the local charm of Gerringong, the Illawarra & the Shoalhaven where you’ll find golf, boutique wineries, scenic attractions, coastal walks, rainforests, recreation theme parks, kids attractions, fantastic shopping in many boutiques & the weekend markets…..so much to see & do ! ... more   less 

Additional Information about Mercure Gerringong Resort

Address: 1 Fern St, Gerringong, Kiama Municipality, New South Wales 2534, Australia (Formerly Bellachara Boutique Hotel)
Region: Australia > New South Wales > Kiama Municipality > Gerringong
Price Range: £77 - £134 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Gerringong Resort 4*
Number of rooms: 52
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Hotwire, ACCOR, Booking.com, Priceline, Orbitz, Cancelon, Evoline ltd, TripOnline SA, HotelQuickly and Hotel.de so you can book your Mercure Gerringong Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Resort Gerringong By The Sea Hotel Gerringong
Bellachara Boutique Gerringong
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Questions & Answers

Questions? Get answers from Mercure Gerringong Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request an upgraded room. Ask to see the room prior to checking in.”
cazilk, 5 May 2017 | Read review
“higher floor, and room at the end so they are quieter when people walk past”
lsp2170, 11 Apr 2017 | Read review
“Choose a room in the East Block, they all have Verandah's overlooking the adult pool, gardens and some can see the ocean.”
228terryx, 14 Mar 2017 | Read review
“A room facing west to the escarpment”
BillK789, 13 Mar 2017 | Read review
“With two pools it may be wise to choose a room away from them”
247PaulH, 16 Feb 2017 | Read review
5 of 5
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US$174* /night
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Prices are for 1 room, 2 adults
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