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Crowne Plaza

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871 Reviews from our TripAdvisor Community

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Showing 870: English reviews
Sydney, Australia
Reviewed 3 days ago NEWvia mobile

Booked into the Crowne Terrigal for work and although the room was clean and tidy, I was feeling a little underwhelmed overall. Although being informed it was a no smoking hotel, went into the balcony to find nothing but cigarette butts and ash! As a lone female traveller a lot of time I prefer room service and although the staff...

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Helpful?
Thank pdsan
Reviewed 4 days ago NEWvia mobile

Beautiful hotel, friendly staff and location AAA room was great with two queen size beds excellent decor with room service a fully stocked mini fridge and foxtel We had a balcony room with a view of the beach which you can walk to Plenty of cafes and restaurants, with clothing shops nearby and at the hotel

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Helpful?
Thank Patrick C
Ryan S, General Manager at Crowne Plaza, responded to this review

Hi Patrick, Thank you for taking the time to share your feedback. It was great to read through all the eliminates of your stay that ticked the boxes. We especially liked how you found everything nearby and beach front views. Thank you for your recommendation and we look forward to seeing you again. All the best Ryan General Manager

Sydney, Australia
Reviewed 1 week ago

Recently stayed in a spacious and updated ocean view room which was great for a short break. Bathroom was also roomy and stylish. Staff were friendly and helpful and the location has a laid back seaside charm.

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Helpful?
Thank Patrick G
Ryan S, General Manager at Crowne Plaza, responded to this review

Hi Patrick Thank you for your feedback. It was great to see you for a short break to enjoy the seaside charm and service from the team. It is a delight to enjoy those spectacular ocean views from your spacious accommodation and even better on the balcony listening to the sounds of the waves. Looking forward to seeing you again...

Sydney, Australia
Reviewed 1 week ago

Seasalt Restaurant used to be one of the best target for breakfast for years but not anymore.It was a genuine 5 star spot for at least breakfast but what I have unfortunately found this weekend ( as a hotel guest ) was something which would not even exceed 2 star standard.The location is definitely one of the best and it...

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Helpful?
Thank rsoliman
Ryan S, General Manager at Crowne Plaza, responded to this review

Hi Thank you for your comments. It was disappointing that we didn’t meet your expectations this time around. Thank you for your concern about the quality of breakfast in Seasalt Restaurant that you mention is something we are famous for, and offers an extensive range of options including eggs and omelettes cooked to your liking, fresh juices and espresso coffees...

Reviewed 1 week ago

The location is world beating but the rooms are looking a tad weary. I mentioned on check in that we were staying as it was our 38th wedding anniversary and, just by chance, we had to attend a staff function for my husband's work. The lovely young man on reception asked if there was any way they could help us...

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Thank Suellen S
Ryan S, General Manager at Crowne Plaza, responded to this review

Hi Sullen S, Thank you for taking the time to provide your feedback. Congratulations on your 38th wedding anniversary. My apologies the bottle of celebratory bubbles did not make it to your room. We certainly like to look after all of our guests especially when they are celebrating such a milestone. We do hope you visit us again for another...

Port Stephens, Australia
Reviewed 2 weeks ago via mobile

Decided at last minute to get away for a night and ended up here. Check in was friendly and easy and although we arrived too early to get into the room we were able to park the car and use the pool facilities whilst we waited. Our room was spacious and clean with a great ocean view and a big...

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Thank YeahJuddy
Ryan S, General Manager at Crowne Plaza, responded to this review

Hi Thank you for reviewing Crowne Plaza Terrigal. It's wonderful to hear that you chose to stay at the hotel for a quick getaway. With the hotel being a short drive from Sydney, it really does seems like you are away from it all and able to enjoy the beach, accommodation and relax. I apologise for the interruptions with the...

Reviewed 2 weeks ago via mobile

We stayed at the Crowne Plaza over two nights on Saturday and Sunday nights. The staff are friendly and helpful and the room was clean. We asked for and paid for a room with beach views however, we were given a room over looking the pool with beach views behind that on level 2. I was expecting a room on...

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Helpful?
Thank jm_2075
Ryan S, General Manager at Crowne Plaza, responded to this review

Hi There, Thank you for taking the time to share your feedback. We loved hearing about the interactions with our staff and that we met your expectations for room cleanliness. All of our rooms face the ocean with full or part ocean views. We are sorry if the entertainment on the lower level disturbed your stay. We would love to...

Reviewed 2 weeks ago

We visited Terrigal several times, but this is the first time we stayed at the Crowne Plaza. We booked a couple of rooms since we had family visiting us. Check in went smoothly, earlier than the official check in time which was much appreciated since we had a cranky baby who needed to take a nap. They located us far...

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Thank jflesdeux
Reviewed 2 weeks ago via mobile

Cleanliness of the room was was very poor and there were dirty robes hung up in the closet. Service was very good though and staff were very courteous and helpful. Rooms got quite noisy with the bands playing below. Food was great, and the views were fantastic.

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Thank Melinda M
Ryan S, General Manager at Crowne Plaza, responded to this review

Hi Melinda, Thank you for taking the time to share your feedback. It was disappointing to read that some aspects of your stay were not to the high standard that we pride ourselves in. We would love to know more, and would encourage you to contact us directly to discuss. Feel free to reach out to Damien Crook our Front...

Sydney
Reviewed 3 weeks ago via mobile

A great getaway once again. Great comfortable room . Terrific location and facilities, attentive staff . Fabulous location right in the beach with plenty of restaurants and shops footsteps away. Hard to fault.

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Helpful?
Thank JENFA1
Ryan S, General Manager at Crowne Plaza, responded to this review

Hi Thanks so much for your return visits to the hotel and it's great to see that our team continue to deliver a standard of service that is hard to fault. There really is a lot to do within the hotel and being so close to the Terrigal beach and village. Look forward to seeing you again. Regards Ryan General...

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Lord Ashley Lounge
Lord Ashley Lounge
Cuisines: Australian, Bar, Pub
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Business Centre with Internet Access
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Crowne Plaza Terrigal’s serene ocean-side location is ideal for singles, couples, groups and families seeking a memorable Central Coast experience. Select from a choice of 199 modern rooms, each boasting up-to-date amenities, and enjoy spectacular ocean views or an idyllic outlook onto Terrigal proper. Indulge in a sumptuous meal at elegant Seasalt Restaurant, famous for fresh-caught seafood and dishes prepared from the finest local produce. Enjoy a cocktail and catch-up with friends in the beautifully refurbished Lord Ashley Lounge or catch a live band and watch the sunset on the outdoor deck at Florida Beach Bar. The Concierge’s at Crowne Plaza Terrigal are knowledgeable across a wide and diverse range of Terrigal activities, including the best Terrigal dive sites, local attractions and local golf courses. Wander to the top of the Skillion for panoramic views of the coastline or find top-class surfing on Terrigal Beach. Deep-sea fishing trips leave from The Haven, a peaceful area 10 minutes' walk away. We're 15 minutes' drive to the Erina Fair mall and 20km from Ettalong's weekend beach market. We’re also just 115km from Sydney International Airport and Newcastle Airport. Let the complimentary Kids' Club entertain the children during school holidays while you browse the fashions and antiques in our boutiques. Energise in the outdoor pool or work out in the Fitness Centre. You'll look forward to conducting business in our meeting rooms and we'll leave you with golden memories of your wedding. Make Crowne Plaza Terrigal your base for exploring the Central Coast or simply relaxing on its beaches. ... more   less 

Additional Information about Crowne Plaza

Address: Pine Tree Lane, Terrigal, New South Wales 2260, Australia
Region: Australia > New South Wales > Terrigal
Price Range: £101 - £342 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza 4.5*
Number of rooms: 215
Reservation Options:
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Also Known As:
Crowne Plaza Hotel Terrigal
Terrigal Crowne Plaza
Hotel Style:
#1 Green Hotel in Terrigal
#1 Luxury Hotel in Terrigal
#2 Romantic Hotel in Terrigal
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza staff and other travellers.
6 questions
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Questions? Get answers from Crowne Plaza staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ocean room not overlooking the pool, for privacy”
 of 5 bubbles 446patrickg, 27 Nov 2016 | Read review
“Rooms on the south side are quieter" "Corner suites are large and sunny"e best”
 of 5 bubbles rsoliman, 26 Nov 2016 | Read review
“Higher floors would be quieter. We were on the 2nd floor and a lot of noise from the pool. But did not go on late.”
 of 5 bubbles beemaral, 14 Nov 2016 | Read review
“Overlooking the beach , high up if possible”
 of 5 bubbles ontheriver2016, 13 Nov 2016 | Read review
“Ask for ocean view”
 of 5 bubbles Misspiggy21, 10 Nov 2016 | Read review
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