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Sapphire Palms Motel

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Traveller (24)
Room & Suite (12)
Dining (1)
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Overview
  • Excellent16%
  • Very good44%
  • Average17%
  • Poor13%
  • Terrible10%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Room Service
Suites
3 Star Hotel
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (73)
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LanguageEnglish
12
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All reviewstea coffee facilitiessmall kitchenwould stay againevery morningthree nightsclose proximitymicrowave ovenpleasant staymain roadrsl clubbeds were comfortablecentral coastnext morningwalking distanceseniorsyongtracey
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11 - 15 of 72 reviews
Reviewed 7 November 2017

As aways staff are very pleasant, and go out of their way to make sure you have every thing you need, The hot cooked breakfast is always enjoyable, cooked by Yong. Beds very comfortable. Tea, coffee and milk always well stocked. Room has fridge, toaster...More

Thank Gay C
Response from SapphirePalms, Front Office Manager at Sapphire Palms MotelResponded 8 November 2017

Hi Gay C, Great to have you stay again- we actually advertise it as an access room not disability room as it has partial help for those who may have disabilities....we on request have a ramp for wheelchair access but this room is not accessible...More

Reviewed 13 October 2017

A clean and comfortable motel with easy parking and very friendly reception staff. Walking distance to Diggers RSL club and very quiet despite being on a main road. Will stay again on our next trip north.

1  Thank Alex Y
Response from SapphirePalms, Front Office Manager at Sapphire Palms MotelResponded 15 October 2017

Hi Alex Y, Thanks for your great review. We're glad that your stay had been most comfortable and our staff, friendly. We're always happy to serve you. We look forward to having you back here at Sapphire Palms soon. thanks, Sapphire Palms Family

Reviewed 26 August 2017

We very much enjoyed our stay at sapphire palms for 4 days last week. The reception were most helpful booking us in , room had recently been refurbished and was well set out and very clean with all appliances available. Breakfast was great, all that...More

Thank bazzel34
Response from SapphirePalms, Manager at Sapphire Palms MotelResponded 27 August 2017

Hi Bazzel34, We're glad that you've enjoyed for 4-days stay here at Sapphire Palms. Our reception is always happy to assist you to make your stay more relaxed. Yes, we've recently refurbished our rooms, we're glad that you noticed it's good condition and well up-keep...More

Reviewed 12 June 2017

We had a room at the back which was quiet, large king bed and good shower. However there was NO SMOKE ALARM in the room? I though this was illegal? There was a toaster but no cutlery or plates if you wanted to use it....More

Thank cfarrell2017
Response from SapphirePalms, General Manager at Sapphire Palms MotelResponded 14 June 2017

Hi there Carolyn thanks for taking time to review us and we are glad the bed was comfy and shower good! We have spoken to our maintenance as the smoke alarm for your rooms screw attachment needed fixing and has since been amended. We have...More

Reviewed 3 June 2017

Stayed 2 nights in June.2017 ,Garbage in room was not emptied from previous occupant ,no heating at all ,had to go to Kmart and buy a heater . Supposed to have 2 hot breakfasts on 2 days but did not happen as cook did not...More

1  Thank mauserjr4
Response from SapphirePalms, Manager at Sapphire Palms MotelResponded 29 June 2017

UPDATE Since we take our complaints seriously and because we want our customers to be happy we have now had management discussions about this matter, with the decision now made to take on more staff for breakfasts so that hot or continental can be offered...More

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About
Amenities
Top amenities
Pool
Free Parking
Room Service
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Room Service
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Spa
Details
Price range
US$66 - US$114 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms
Details
Price range
US$66 - US$114 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms
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Traveller (24)
Room & Suite (12)
Dining (1)
Pool & Beach (1)
Family and Play Areas (1)
Questions & Answers
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Gay C
10 March 2016|
AnswerShow all 2 answers
Response from SapphirePalms | Property representative |
We now have a raised toilet actual seat that sits over the toilet which can go into any of our rooms we are happy to say. We only have 1 so please talk to us on the phone to reserve as required. Thansk Sapphire
0
Votes
Room Tips
"The motel is at a busy roundabout. Ask for one of the back rooms as they are quieter."
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"Good for overnight stay, deluxe queen room was ok."
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"Read all review before you commit."
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"Ground floor rooms the best for us"
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