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El Lago Waters Resort

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El Lago Waters Resort
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181 Reviews from our TripAdvisor Community

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Showing 177: English reviews
Burleigh Heads, Australia
Level Contributor
34 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 4 days ago NEW via mobile

Read the reviews. It is very dated, old plastic flowers and far too many creepy pictures in ornate guilted frames. Picture of a little girl in a white nightgown above our bed. You almost expect to see her in the hallway with dark circles under her eyes. The carpets are filthy and stained. Sheets and bedding was clean but not... More 

Helpful?
Thank anestar
Sydney, Australia
1 review
Reviewed 26 October 2016

We have been staying at El Largo for the past 7 years in a villa. We have to ring before we arrive to confirm they haven't moved us from our regular villa, which they do every time even though it is noted in their data base not to move us.!! We have noticed a sharp decline in the cleanliness and... More 

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Thank apepper2016

Travellers are raving about these The Entrance hotels

Level Contributor
5 reviews
5 hotel reviews
Reviewed 24 October 2016

I have never stayed at a worse hotel! This place is beyond a joke! We stayed two nights... First night we stayed in room 212 I think, the bed was so hard my husband and I barely slept!! To make matters worse, we went to shower the next morning and there was barely a drizzle of water coming out of... More 

Helpful?
Thank Jess S
Sydney, Australia
1 review
Reviewed 16 October 2016 via mobile

We chose this hotel because of the location (which was super handy) and it looked basic but clean and nice on the website. The three star NRMA rating on hotel does not fit the 3 star criteria for "good standards, well appointed with comfortable furnishings and facilities" - We stayed overnight with 2 kids and there was NO hot water... More 

Helpful?
Thank CapitalD10
Werrington, Australia
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 September 2016

As a cheaper priced hotel, El Lago Waters was fine. Yes it could do with some updating but we only slept at the hotel. Most of the time we were out and about as The Entrance is a great place to visit.

Helpful?
Thank Angela H
2 reviews
Reviewed 27 August 2016 via mobile

Booked accommodation online from website the photos looked lovely but no where near what it is actually like when we got there. Its in a great location but the building and rooms are in need of some work. The biggest turn off was the old mattresses and lounges piled up in the car park rotting away. The ladies in reception... More 

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Thank A5h3s
Great Western, Australia
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 18 August 2016

The room was comfortable , however we were on a landing (for a balcony ) the outside furniture was dirty and it was surrounded by cigarette ends that people had thrown from their balcony . We had no hot water in the morning and I mean no running water , so cold showers were had . The pool was green... More 

Helpful?
2 Thank julie b
Corlette, Australia
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 13 August 2016 via mobile

Totally misleading ! Website pictures definitely Photoshopped to make this place look fresh and inviting. Rooms were clean and tidy BUT.. No hot water and the toilet would Not flush. Had to use the bin like a bucket to flush toilet! Ended up getting a 50% discount after they checked the room and a lot of chatter in their own... More 

Helpful?
1 Thank Mark D
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 13 August 2016 via mobile

Turn hot water tap on, nothing comes out. Toilet doesn't flush. Beds are like laying on concrete. Lights flicker. Not even close to worth the money. Customer service was awful. Very outdated and nothing like it appears to be on the website..

Helpful?
2 Thank Cody D
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 August 2016 via mobile

Horrible filthy place should be shut down ! Please go elsewhere don't waste your money on this run down mouldy so called resort ! It had no mattress protectors on mattresses and no aircon working also everything in the room was dusty and filthy . This motel needs authorities to inspect it as it is breaking many hotel regulations and... More 

Helpful?
1 Thank Peter K

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Amenities

Highlights
  • Pool
  • Free Parking
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
Internet
  • Paid Internet
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about El Lago Waters Resort

Address: 41 The Entrance Rd, The Entrance, New South Wales 2261, Australia
Region: Australia > New South Wales > The Entrance
Price Range: £64 - £131 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — El Lago Waters Resort 3*
Number of rooms: 39
Reservation Options:
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Also Known As:
El Lago Waters Hotel The Entrance
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Questions & Answers

Here's what travellers have asked, with answers from El Lago Waters Resort staff and other travellers.
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Questions? Get answers from El Lago Waters Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay away!! This place is horrendous!”
 of 5 bubbles 689jesss, 23 Oct 2016 | Read review
“Don't stop here”
 of 5 bubbles juliebG8687XJ, 18 Aug 2016 | Read review
“would not go there again”
 of 5 bubbles michellelarge45, 18 May 2016 | Read review
“Don't stay here, there are no good rooms”
 of 5 bubbles JH8552, 8 May 2016 | Read review
“don't stay there”
 of 5 bubbles H5085AHdennisc, 25 Jan 2016 | Read review
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