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Mercure Sydney International Airport

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Mercure Sydney International Airport
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1,966 Reviews from our TripAdvisor Community

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Showing 1,878: English reviews
Kone, New Caledonia
Reviewed 21 May 2012

Great location especially if you have an ealry morning international flight as I did. The welcome was great, but I was a little dissapointed that a hotel of this rating did not have anyone on the door avaiable to assist with bags.... but that was only due to me having a lot of luggage. Normally I don't think I would...

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Helpful?
Thank quiksmart
JRHSydney, General Manager at Mercure Sydney International Airport, responded to this review

Dear quiksmart, We are very delighted to hear that we were able to offer our great service prior to your international flight. We thank you for taking the time in giving us your feedback, as it is only through your feedback that we are able to continuously improve our service offerings. We hope to see you soon and once again...

Newcastle, Australia
Reviewed 21 May 2012

i recently stayed one night at the Mercure, before an International flight. The hotel is very nice, with clean rooms, and great service. the staff are helpful, and wake up calls were on time. hotel booked taxi's for the morning of our flight, 3:30am out the front with no problem. The food was nice and the beer was cold, although...

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Thank Nathan D
JRHSydney, General Manager at Mercure Sydney International Airport, responded to this review

Dear Nathan D, Thank you for taking the time in giving us your feedback. It is such a pleasure to hear that you found all aspects of our service offering to be of high quality. We hope you continue to use us as part of your travel needs. Kind regards, Joleen Hurst General Manager

Townsville, Australia
Reviewed 21 May 2012

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Thank rk_barringha
An Accor traveller
Bangalow, Australia
Level Contributor
3 reviews
3 hotel reviews
2 helpful votes
Reviewed 21 May 2012

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Thank An Accor traveller
JRHSydney, General Manager at Mercure Sydney International Airport, responded to this review

Perth, Australia
Reviewed 20 May 2012

If we ever need to stay at an airport hotel in Sydney, we'd come here again. Well located and we had a nice, spacious and quiet room. Reception staff and duty manager were all very helpful with our check-in, questions about dining options in the locality and lending a hand with my business centre errands. We dined at the hotel...

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Thank Alice_Steve_B
JRHSydney, General Manager at Mercure Sydney International Airport, responded to this review

Dear Alice_Steve_B, Thank you for taking the time in giving us your feedback. We are delighted to hear that we are able to accommodate you comfortably for when you need to use the Airport. We look forward to seeing you again in the hotel and may your stay with us always be an enjoyable one. Kind regards, Joleen Hurst General...

Sydney, Australia
Reviewed 20 May 2012

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Thank dawn1944
JRHSydney, General Manager at Mercure Sydney International Airport, responded to this review

Melbourne, Australia
Reviewed 20 May 2012

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Thank jackcrash
JRHSydney, General Manager at Mercure Sydney International Airport, responded to this review

Lake Macquarie, Australia
Reviewed 19 May 2012

Rooms are clean and well serviced but given it is a hotel working 20 hours a day extra attention needs to be given to providing more reception staff for check in and checkout. Took us over 20 minutes to check in . has the hotel thought of changing iys still to an Airport transit hotel and charging by the hour...

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Thank homebythelake
JRHSydney, General Manager at Mercure Sydney International Airport, responded to this review

Dear homebythelakes, Thank you for taking the time in giving us your feedback, it is through our guests' comments that we are able to continuously improve our service offerings. Please rest assures that we have taken your comments on board and will take the appropriate mean in addressing them. Once again thank you for your time and feedback and we...

Wellington, New Zealand
Reviewed 18 May 2012

My husband and I spent 5 nights here while he attended a seminar at this hotel. Accommodation in Sydney is generally pretty pricey but I was still annoyed at having to pay over $200 per night for a hotel so far from the CBD - and that didn't include breakfast or hotel transfers. We caught a shuttle from the airport...

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Thank V B
JRHSydney, General Manager at Mercure Sydney International Airport, responded to this review

Dear VB, First of all thank you for taking the time in giving us your feedback. It is with regret to hear that you did not enjoy your recent stay at Mercure Sydney Airport, We apologise for any inconvenience felt and we hope you allow us another opportunity to show you the improvements that we have made. Please rest assured...

Christchurch, New Zealand
Reviewed 17 May 2012

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2Thank PBANZ
JRHSydney, General Manager at Mercure Sydney International Airport, responded to this review

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Sydney International Airport staff and other travellers.
9 questions
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Cann River, Australia
3 months ago
6 months ago
Lima, Ohio

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Questions? Get answers from Mercure Sydney International Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High Room facing airport - no noise”
  • From room facing airport
 of 5 bubbles davidkc, 13 Mar 2017 | Read review
“Ask for a room not adjacent to busy road”
 of 5 bubbles steveamcb, 13 Mar 2017 | Read review
“Get a room at the back of the hotel”
 of 5 bubbles inbt40, 6 Mar 2017 | Read review
“No airport noise in rooms”
 of 5 bubbles lyn4268, 21 Jan 2017 | Read review
“too tired too enquire! my room was wonderful after a long flight on 16th floor”
 of 5 bubbles 510MichaelA, 18 Jan 2017 | Read review
5 of 5