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All reviewsa priority club memberla fitnessquiet zonebreakfast buffetclub floorroom servicenice lobbyhotel restaurantnice hotelfront desk staffdance competitionstayed here for one nightdirectly across the streetvalley forgebusiness tripfirst floornice stay
Front desk: Straight forward. Natalie helped me with parcels delivered to the hotel - even recognizing and signaling for me when I returned one of the evenings.
Room: Got a standard room. Typical and dated. Tiled entrance followed by carpeting. Could get a good sleep...More
The hotel was a quick easy on/off the turnpike. Rooms were clean and comfortable. All the staff were excellent, including the maid service. The restaurant had a great breakfast. The only thing that would have topped off the stay would have been a pool and...More
I won't return, ok for location, hot breakfasts were good, but could hear any noise in the hallway, doors clicking shut, peoples conversations, teenagers hanging around room entries late at night, etc.More
Response from IHGService, Guest Relations Manager at Crowne Plaza Hotel Philadelphia - King of PrussiaResponded 3 days ago
Thank you so much for staying with us and for taking the time to leave us your feedback. I am pleased to know that you liked our location and found our breakfast good. On the other hand, I am sorry for the noise...More
This was a fairly average hotel catering to business travelers. Clean, but, not surgically so. The lobby and my room were both attractive. My first floor room had a one queen sized bed and a small sofa with coffee table. Being on the first floor...More
Response from IHGService, Guest Relations Manager at Crowne Plaza Hotel Philadelphia - King of PrussiaResponded 6 February 2018
Thank you very much for taking the time to share your thoughts and comments regarding your stay with us. There is no greater satisfaction, as a customer service professional, than receiving kind words from a valued guest. While we are pleased with your...More
This hotel needs to be renovated. The pull out couch, where my 15 year old son was supposed to sleep (as opposed int he same be as me, ugh) was in such bad shape, no one could have slept on it. The ventilation system, i.e....More
Thank dolly h
Response from IHGService, Guest Relations Manager at Crowne Plaza Hotel Philadelphia - King of PrussiaResponded 2 February 2018
Hello dolly h,
Thank you for taking time to leave us a candid review about Crowne Plaza Philadelphia - King of Prussia PA. I recognize your stay was not 100% satisfactory.
IHG values your experience with our hotels. I have sent you a private message...More