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DoubleTree Resort by Hilton Hotel Lancaster

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DoubleTree Resort by Hilton Hotel Lancaster
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1,482 Reviews from our TripAdvisor Community

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Showing 1,468: English reviews
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Richfield, United States
Reviewed 3 days ago NEW

I would highly recommend this hotel to anyone in the area. It is south of town however the hotel and staff are very nice. The room is always kept clean and overall just a great place to stay. I have stayed here for both business and personal travel.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Ronald M
DoubleTreeLancaster, Guest Relations Manager at DoubleTree Resort by Hilton Hotel Lancaster, responded to this review

Ronald M, Thank you for sharing your great experience, and for choosing to stay with us for business and personal travel. I am happy that you enjoyed your stay for each visit! We look forward to seeing you again soon! Emily Drennen :: Edrennen@willowval.com :: Guest Relations

HOTEL’S FAVOURITE REVIEW
Reviewed 6 January 2017 via mobile

This is my 3rd time coming to this Double Tree and each time its a marvelous experience! Great staff! Great food! Great conference rooms! Great overall experience! Everything that we had planned eith the planning committee was set and ready for us upon our arrival. The rooms were nice, clean and comfortable! I will be back!

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Helpful?
Thank Uslowublow
About Hotel's Favourite Review
DoubleTreeLancaster, Guest Relations Manager at DoubleTree Resort by Hilton Hotel Lancaster, responded to this review

Uslowublow, Thank you for sharing your wonderful experience, ad fro choosing to stay with us for your conference. I am happy to hear that everything went well, and that you enjoyed your stay! We look forward to seeing you the next time you are in the Lancaster area! Emily Drennen :: Edrennen@willowval.com :: Guest Relations

West Chester, Pennsylvania
Reviewed 4 days ago NEW

My two kids, husband and I were looking to get away for a night and spend time together. This was perfect. We stayed in a suite so the kids had their own room which they loved. It was clean, the staff were great. There are two pools and a hot tub. Everything was great with pool and the arcade which...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 504holly
DoubleTreeLancaster, Guest Relations Manager at DoubleTree Resort by Hilton Hotel Lancaster, responded to this review

504holly, Thank you for sharing your great experience, and for choosing to stay with us with your family. I am happy that your kids loved our pool area and crafts, and that you enjoyed the restaurant! We look forward to seeing you and your family again soon! Emily Drennen :: Edrennen@willowval.com :: Guest Relations

Williamstown, United States
Reviewed 5 days ago NEW

Our family has been coming to this hotel since 1995 (before it was DoubleTree). Some things have changed, like the buffet dinners and great pastries. However, the rooms are nice and clean and the staff is very helpful. Some things are still present and other things have improved. Overall it is always a pleasure to visit and we will visit...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Vincent J
DoubleTreeLancaster, Guest Relations Manager at DoubleTree Resort by Hilton Hotel Lancaster, responded to this review

Vincent J, Thank you for sharing your experience, and for choosing to stay with us since before we were DoubleTree! We are still owned and operated by Willow Valley and the Thomas family, and appreciate your loyalty! There have definitely been many changes since the Inn & Suites closed in 2012, and it will forever hold a special place in...

Allentown, Pennsylvania
Reviewed 1 week ago

Great pool and kid area to play! Restaurant had awesome food for a decent price!! Kids enjoyed their night there! I would recommend this resort to friends and we can't wait to come back and visit again!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Heather S
DoubleTreeLancaster, Guest Relations Manager at DoubleTree Resort by Hilton Hotel Lancaster, responded to this review

Heather S, Thank you for sharing your great family experience, and for choosing to stay with us. I am happy that you enjoyed your stay, and that the kids had a fun time at our pool! We look forward to seeing you again the next time you are in the Lancaster area! Emily Drennen :: Edrennen@willowval.com :: Guest Relations

Pa
Reviewed 1 week ago

We had dinner in the restaurant. Service was good , food was good, not wow but good and prices were easy on the wallet.The facility is clean , easy road access, well marked. This was our third trip here I knew it was safe.

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Helpful?
Thank Scott50
DoubleTreeLancaster, Guest Relations Manager at DoubleTree Resort by Hilton Hotel Lancaster, responded to this review

Scott50, Thank you for sharing your dining experience, and for choosing to stay with us for the third time. I am happy you enjoyed your dinner, and that you found our property to be clean and easily accessed! We hope you will return and visit with us again soon! Emily Drennen :: Guest Relations :: Edrennen@willowval.com

staten island, United States
Reviewed 1 week ago

this hotel can be used for many different things. it was enjoyable for a couple but after staying it can also be used for a family with young children (they have a great indoor water park), and business(plenty of meeting rooms).

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank jennifermZ1750DL
DoubleTreeLancaster, Guest Relations Manager at DoubleTree Resort by Hilton Hotel Lancaster, responded to this review

jennifermZ1750DL, Thank you for sharing your experience, and for choosing stay with us. I am happy that you enjoyed your stay as a couple, and that you were able to see all the property has to offer! We hope you will return and visit with us again soon! Emily Drennen :: Edrennen@willowval.com :: Guest Relations

Baltimore
Reviewed 1 week ago

I purchased the valentines package and had an amazing stay on their HHonors floor. I got room service and it was great and the food at Cafe 24 hundred was really good, especially the steak. It is a big hotel and i was happy with the services, got a free cookie at check in.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Bobbyswagit
DoubleTreeLancaster, Guest Relations Manager at DoubleTree Resort by Hilton Hotel Lancaster, responded to this review

Bobbyswagit, Thank you for sharing your sweet Valentine's stay experience, and for choosing to stay with us. I am happy that you enjoyed your getaway complete with delicious food from the Cafe and a cookie at check in! We look forward to seeing you the next time you are in Lancaster! Emily Drennen :: edrennen@willowval.com :: Guest Relations

Spartanburg, United States
Reviewed 1 week ago

The Hotel is huge. The rooms were very clean. The beds were nice. Our kids loved the pool. They have two sections, one was a huge pool and the other section has a big pool, slides, and little things for the kids. Our over all experience was great.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank matthewsA9489WL
DoubleTreeLancaster, Guest Relations Manager at DoubleTree Resort by Hilton Hotel Lancaster, responded to this review

matthewsA9489WL, Thank you for sharing your great experience, and for choosing to stay with us. I am happy that your kids loved our indoor water playground and pool, and that you had an overall great experience. We look forward to seeing you again the next time you are in the Lancaster area! Emily Drennen :: edrennen@willowval.com :: Guest Relations

New York City, New York
Reviewed 2 weeks ago

This hotel used to have a great bakery, the best in the area and has been torn down. Breakfast is not bad but the one they use to have and for the one we went. They now only have the swimming pools in the main building (the others no longer exist). The restaurant was not able to accommodate my family...

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Helpful?
Thank Mexico_Nov_2013
DoubleTreeLancaster, Guest Relations Manager at DoubleTree Resort by Hilton Hotel Lancaster, responded to this review

Mexico_Nov_2013, Thank you for sharing your experience, and for choosing to stay with us. Our sister property, the Willow Valley Inn & Suites closed in November 2012. We are still owned and operated by Willow Valley and the Thomas family, but there definitely have been changes since our sister property closed. It holds a special place in my heart, too!...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Food & drink at the hotel
Cafe 24 Hundred
Cafe 24 Hundred
Cuisines: American, Healthy
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Whether business or pleasure brings you to the heart of Pennsylvania Dutch Country, our friendly service and host of on-site amenities promise a productive yet relaxing stay. The DoubleTree Resort by Hilton is proud to offer a host of amenities including a golf course, indoor and outdoor pools, indoor water playground, two restaurants, state-of-the-art fitness center and much more. From the warm DoubleTree chocolate chip and walnut cookie that greets you at check-in, to the moment we say good-bye, the welcome never ends at Lancaster County's premier hotel, conference center and family resort. ... more   less 

Additional Information about DoubleTree Resort by Hilton Hotel Lancaster

Address: 2400 Willow Street Pike, Lancaster, PA 17602-4849 (Formerly Willow Valley Inn & Suites)
Region: United States > Pennsylvania > Lancaster County > Lancaster
Price Range: £104 - £169 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree Resort by Hilton Hotel Lancaster 3.5*
Number of rooms: 185
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com and Jetsetter so you can book your DoubleTree Resort by Hilton Hotel Lancaster reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Resort By Hilton, Lancaster Hotel Lancaster
Hotel Style:
#2 Business Hotel in Lancaster
#6 Family Hotel in Lancaster
#14 Romantic Hotel in Lancaster
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree Resort by Hilton Hotel Lancaster staff and other travellers.
16 questions
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McMurray, Pennsylvania
9 months ago
11 months ago
over a year ago

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Questions? Get answers from DoubleTree Resort by Hilton Hotel Lancaster staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the deal including breakfast is the best, includes the wifi”
 of 5 bubbles Mexico_Nov_2013, 9 Feb 2017 | Read review
“Get above a 2 queen so hopefully your room will be larger. Hopefully the mattress will b comfortable.”
 of 5 bubbles cathyj0g, 8 Feb 2017 | Read review
“Check to see if there is a event in the central area. If so, ask for an outside room because the music noise coming can be quite loud.”
 of 5 bubbles 682Tom682, 1 Feb 2017 | Read review
“Avoid any room facing the Palm Court -- very loud when there's an event”
 of 5 bubbles Cedar880, 27 Jan 2017 | Read review
“If you want to be close the water park, it's on the 2nd floor.”
 of 5 bubbles Tiki-Bobby, 18 Jan 2017 | Read review
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