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05/11/2017 06/11/2017
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    The Hotel Lancaster

    26 E Chestnut St, North Queen & Chestnut Streets, Lancaster, PA 17602-2702
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    Lowest prices for your stay
    05/11/201706/11/2017
    1 room, 2 adults, 0 children
    Lock in the lowest price from our partners
    US$119US$122
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    Traveller (38)
    Room & Suite (22)
    Dining (4)
    Overview
    • Excellent42%
    • Very good28%
    • Average17%
    • Poor4%
    • Terrible9%
    Travellers talk about
    “yogurt” (28 reviews)
    “central market” (20 reviews)
    Free Wifi
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Fitness centre
    Wheelchair access
    Business Centre
    Free Parking
    2.5 Star Hotel
    All hotel details
    Deals
    5 Nov6 Nov
    |
    1 room, 2 adults, 0 children
    • Check booking site for details
      US$119
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    • Check booking site for details
      US$119
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    • Check booking site for details
      US$119
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    View all 14 deals
    Write a Review
    Reviews (344)
    Traveller rating
    Traveller type
    Time of year
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    1 - 5 of 328 reviews

    Reviewed 3 weeks ago via mobile

    Hi, First, I'd like to say I never take the time to review establishments, unless I find them life changing in a positive or downright negative way. On our arrival after a four hour drive through Manhattan from Long Island, we were greeted at the...More

    Thank Andrew S
    Response from Lori H, General Manager at The Hotel LancasterResponded 2 weeks ago

    We apologize that we did not meet your expectations during a recent stay. Our reservation system allows the reservation to have a primary and secondary name and it sounds like the reservation was made and the names were simply switched. We apologize that we could...More

    Reviewed 3 weeks ago

    Situated in the heart of the city. Park in the adjacent garage and walk everywhere. Plenty of restaurants nearby. Very friendly and helpful staff. The room was large, clean, free WiFi, big TV, coffee & tea in room; couldn't ask for more. Nice continental breakfast...More

    2  Thank NJJoan
    Response from Lori H, General Manager at The Hotel LancasterResponded 2 weeks ago

    We are delighted to know you enjoyed your stay with us! We appreciate your kind words and overall hotel satisfaction. Thank you for choosing to stay with us! We look forward to seeing you again soon!

    Reviewed 17 September 2017 via mobile

    Staff rude and argumentotive. Breakfast like a super 8. But the place costs much more. Maybe they had some orange juice 1 elevator slow. Not a good value at all. Will never return. Central location does not make up for bad karma at Desk.More

    Thank 362patrick
    Response from Lori H, General Manager at The Hotel LancasterResponded 3 weeks ago

    We take our Guest reviews very seriously and appreciate our Guests feedback. After reading your review, we searched for your reservation in June 2017 and were not able to locate it. Our Team Members take pride in providing friendly, helpful service to our Guests. Our...More

    Reviewed 12 September 2017 via mobile

    The good: friendly staff throughout my whole stay, validated parking, locally sourced breakfast items, comfy mattress. The mediocre: small bathroom with no exhaust fan, elevator broke and had to hoof up 7 stories, only one outlet by the bed. If I ever traveled to this...More

    1  Thank Cathy L
    Response from Lori H, General Manager at The Hotel LancasterResponded 13 September 2017

    Thank you for staying with us recently and sharing what you enjoyed about your stay along with areas where we can improve. Our Team Members take pride in providing friendly, helpful service to our Guests. We will be sure to share your compliments with them....More

    Reviewed 8 September 2017

    Continental breakfast was a joke. Basically toast and jam. Two items of fruit yogurts and boiled eggs all served in disposable plates, cutlery and mugs. Only one lift worked and that could not cope especially when a coach party arrived. Even that stopped on the...More

    1  Thank PHE22
    Response from Lori H, General Manager at The Hotel LancasterResponded 13 September 2017

    We appreciate you staying with us recently. We are disappointed that you did not enjoy your stay. Our complimentary continental breakfast is locally sourced and provides baked goods, a variety of yogurt, fresh fruit, and cereal. We apologize for the inconvenience created by our elevator....More

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    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Business Centre with Internet Access
    • Breakfast included
    • Meeting Rooms
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$116 - US$197 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 134
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Travelocity, Booking.com, Priceline, Orbitz, Hotwire, TripOnline SA, Cancelon, getaroom.com, HotelQuickly and HotelsforEveryone so you can book your The Hotel Lancaster reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Pennsylvania >
    • Lancaster County >
    • Lancaster
    Add Photo Photos
    Traveller (38)
    Room & Suite (22)
    Dining (4)
    Hotel & Grounds (53)
    Business Centre & Event Rooms (3)
    Bathroom (1)
    Nearby
    Eden Resort and Suites, BW Premier Collection
    4,947 reviews
    2.01 miles away
     
    Lancaster Arts Hotel
    966 reviews
    .55 miles away
     
    Lancaster Marriott at Penn Square
    862 reviews
    .22 miles away
     
    DoubleTree Resort by Hilton Hotel Lancaster
    1,663 reviews
    3.46 miles away
     
    Nearby Restaurants
    Himalayan Curry and Grill
    324 reviews
    .09 miles away
    Lancaster Cupcake
    38 reviews
    .11 miles away
    Federal Taphouse
    216 reviews
    .03 miles away
    Cafe One Eight
    92 reviews
    .09 miles away
    Nearby Attractions
    Fulton Theatre
    508 reviews
    .22 miles away
    Lancaster Central Market
    674 reviews
    .17 miles away
    Lancaster City Visitor Center
    50 reviews
    .19 miles away
    Lancaster Marionette Theatre
    65 reviews
    .18 miles away
    Ask a question
    Questions & Answers
    chrisreid50
    5 January 2017|
    AnswerShow all 3 answers
    Response from Lori H | Property representative |
    The Hotel Lancaster is just two blocks from the Convention Center. We are a pet-friendly hotel. The pet fee is $25.00 per night.
    0
    Votes
    chrisreid50
    5 January 2017|
    AnswerShow all 4 answers
    Response from Lori H | Property representative |
    The Hotel Lancaster is just two blocks from the Convention Center.
    0
    Votes
    321Diane123
    5 July 2016|
    AnswerShow all 5 answers
    Response from chan3889 | Reviewed this property |
    No, they don't have any!
    1
    Vote
    Room Tips
    "As for city view"
    Read review
    "Even # Rooms Don't Face The Parking Garage"
    Read review
    "Choose a room at a different hotel."
    Read review
    "I do not know if there are any good rooms."
    Read review
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