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Lancaster Arts Hotel

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Lancaster Arts Hotel
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858 Reviews from our TripAdvisor Community

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Showing 818: English reviews
Reading, PA
Reviewed yesterday NEWvia mobile

The artwork on display is fantastic, they have drawing tablets in the rooms for guests to doodle masterpieces that they put in books for others to enjoy the drawings. The hotel was very clean and staff were all friendly. The lobby is very welcoming. One thing we thought could be added to the room is a light in the entrance...

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Thank DeeDeePA
Des Moines, Iowa
Reviewed 1 week ago

The Lancaster Arts Hotel was truly an experience. Not only was the hotel beautiful but so were the staff. They made you feel special down to the detail. In fact they left a rose on our door each night in reference to the fact that Beauty and the Beast was currently at the Fulton Theater. The breakfast had everything you...

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Thank megankpeiffer
Winchester, Virginia
Reviewed 3 weeks ago

We had stayed at the Art Hotel a few years ago and had a good experience both there and at the attached restaurant. This time, check-in was friendly. We had requested a scent free room and were accommodated. That was great. The room was nice enough, but worn in a few areas; scrapes on walls, grout missing from shower floor....

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1Thank Livelifefun
Inspiration_Manager, Front Office Manager at Lancaster Arts Hotel, responded to this review

Dear Livelifefun, Thank you for taking time to provide feedback from your most recent stay. While I am a bit taken aback, because I responded personally via email on December 14th, and had never received any response in return. While we took full responsibility for the housekeeping issues that were discovered in your room, you had declined to move rooms....

Reviewed 4 weeks ago

Lancaster Arts is one of the most unique and attractive -- without being pretentious -- hotels in which I've ever stayed. The staff was wonderful; the bar and restaurant top-notch-plus. I didn't want to leave.

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Thank FrankM1955
Inspiration_Manager, Front Office Manager at Lancaster Arts Hotel, responded to this review

Dear FrankM1955, Thank you so much for taking the time to review the Lancaster Arts Hotel! We really appreciate the feedback and are so happy to hear you enjoyed your time with us - please visit us again soon! Sincerely, Erin Aguirre-Sheetz EAguirre@lancasterartshotel.com

Lynchburg, Virginia
Reviewed 4 weeks ago

Amazingly nice place and restaurant. Well done rehab of an old facility. We plan to have all our guests stay there for a wedding in April. The location is a little away from the heart of downtown, but that is a short drive away. Great free parking.

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1Thank chal54
Inspiration_Manager, Front Office Manager at Lancaster Arts Hotel, responded to this review

Dear chal54, Thank you for taking the time to review the Lancaster Arts Hotel! We are so happy to hear you enjoyed your stay with us! We certainly hope to host you and your guests in the future! Sincerely, Erin Aguirre-Sheetz EAguirre@lancasterartshotel.com

Kalamazoo, Michigan
Reviewed 9 December 2016

A very unassuming look from the outside greets you. In fact if you come in from Prince street ( I can't say which direction because nothing runs in a straight line there) it's just slightly more than a brick wall! But pretty cool inside! Lots of bricks and beams and wood floors which barely make a squeak, Minimalist but still...

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1Thank Rod M
Inspiration_Manager, Front Office Manager at Lancaster Arts Hotel, responded to this review

Dear Rod M, Thank you so much for taking the time to review the Lancaster Arts Hotel! We are so delighted that you enjoyed your stay with us! We are a Historic Hotel of America, being built as a tobacco warehouse in 1881, hence our rustic brick exterior. Our brickwork and wood beams are all still original to the property....

Reviewed 8 December 2016 via mobile

I've never seen such a unique and original hotel! Staff was nice and friendly, facilities were super clean and welcoming. Has a restaurant and bar inside. They serve a continental breakfast which is delicious! Highly recommend Lancaster Arts Hotel! Our room had a jacuzzi tub!!

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Thank Lauren R
Inspiration_Manager, Front Office Manager at Lancaster Arts Hotel, responded to this review

Dear Lauren R, Thank you for taking the time to review the Lancaster Arts Hotel! We are so thrilled to hear you enjoyed your stay with us! Please visit us again soon! Sincerely, Erin Aguirre-Sheetz EAguirre@lancasterartshotel.com

Allentown, Pennsylvania
Reviewed 7 December 2016

Boutique Hotel with very attentive staff, Great rooms, nice bar. I wish I could have been there for a longer time. I will come back soon with my family. This time, it will be to enjoy all that the Arts Hotel has to offer.

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Thank nichols1
Inspiration_Manager, Front Office Manager at Lancaster Arts Hotel, responded to this review

Dear nichols1, Thank you for taking the time to review the Lancaster Arts Hotel! We are so happy to hear you enjoyed your time with us! Thank you again and we hope to see you in the future! Sincerely, Erin Aguirre-Sheetz EAguirre@lancasterartshotel.com

Oklahoma City
Reviewed 7 December 2016

Don't arrive before three o'clock. Don't ask why....just don't come before three. Rooms are allocated at three....NOT AT 2:55. Get in line so that you can get your room assignment. Luggage service? Are you kidding? Why would you expect some service for a $300 room? You get sheets, don't you??? You want help with your bags too? don't forget to...

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5Thank OkieDokiePokieMMO
Inspiration_Manager, Front Office Manager at Lancaster Arts Hotel, responded to this review

Dear OkieDokiePokieMMO, Thank you for taking the time to review the Lancaster Arts Hotel. Albeit, your review was published during the first afternoon of a 4 night stay, I am very sorry to hear that you were unsatisfied so quickly. Early check-ins are never guaranteed, and especially being your room type was a very specific suite - which also resulted...

Wellfleet, Ma
Reviewed 6 December 2016

Stayed here the first weekend of December for a wedding. Great location and beautifully renovated old tobacco warehouse. Fantastic, warm, cozy atmosphere. And, the staff were very at attentative. Good bar with very professional bartenders!

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Thank MobyDicks33
Inspiration_Manager, Front Office Manager at Lancaster Arts Hotel, responded to this review

Dear MobyDicks33, Thank you for taking the time to review the Lancaster Arts Hotel - we are so happy to hear you enjoyed your time with us! Please see us again soon! Sincerely, Erin Aguirre-Sheetz EAguirre@lancasterartshotel.com

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Concierge

Additional Information about Lancaster Arts Hotel

Address: 300 Harrisburg Ave, Lancaster, PA 17603-2938
Region: United States > Pennsylvania > Lancaster County > Lancaster
Price Range: £97 - £189 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Lancaster Arts Hotel 3.5*
Number of rooms: 63
Reservation Options:
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Hotel Style:
#4 Business Hotel in Lancaster
#4 Romantic Hotel in Lancaster
#8 Family Hotel in Lancaster
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Questions & Answers

Here's what travellers have asked, with answers from Lancaster Arts Hotel staff and other travellers.
5 questions
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Chevy Chase, Maryland
4 months ago
Philadelphia, Pennsylvania
4 months ago
7 days ago

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Questions? Get answers from Lancaster Arts Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“One of the older rooms actually in the warehouse.”
 of 5 bubbles MobyDicks33, 6 Dec 2016 | Read review
“Ask for a room away from the elevator if you like quiet.”
 of 5 bubbles vacjak, 29 Nov 2016 | Read review
“The suite is amazing”
 of 5 bubbles amszapor, 23 Nov 2016 | Read review
“away from the elevator”
 of 5 bubbles alfredc374, 10 Nov 2016 | Read review
“Don't. You won't sleep.”
 of 5 bubbles Jodi215, 8 Nov 2016 | Read review
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