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The hotel is beautiful and the room was gorgeous. Great architecture! The service was exceptional. The girls at the front desk were so helpful and friendly. We had a reservation to see a show so not time to use the restaurant but had a cheese...More
My wife and I recently took a trip to the Amish country on Pennsylvania, a trip that we make at least once a year. This trip we stayed at the Lancaster Arts Hotel. What a great decision! The hotel is a converted Tobacco wearhouse so...More
Thank Stephen T
Response from DarcyS277, General Manager at Lancaster Arts HotelResponded 3 days ago
Dear Stephen T,
Thank you so much for staying with us as well as taking the time to write this awesome review!
We definitely pride ourselves on being a "Unique Boutique Hotel". And as you so well put it each room does have it's own...More
Really hate writing a negative review but I must be honest. My boyfriend took me here for my birthday (beautiful place and room). He called about a check in at 2 which they said room would be ready, it wasn’t which was fine with us...More
I came from a few hours away to attend my friend’s wedding this past weekend. However, the shuttle for the wedding was leaving at 2:40 and our check-in wasn’t until 3pm. This left us nervous as to whether we would be able to get into...More
Thank Shane R
Response from DarcyS277, General Manager at Lancaster Arts HotelResponded 3 weeks ago
Dear Shane R,
Thank you so much for staying with us, as well as taking the time to provide feedback.
in addition to our unique rooms and amenities, one of the things we take great pride in is our staff.
Thank you for recognizing Zach...More
The room was absolutely awful. Pictures online were 'Switch and Bait'. It was extremely small and uncomfortable. Looked like an efficiency room within an efficiency apartment, as if it were the last room built with whatever space and construction materials were left.
Also, it looked...More
Response from MitchellT95 | Reviewed this property |
Check in for the Lancaster Arts is 3 pm. Check out is noon.
However, we were able to check in earlier. Be sure to walk around the halls to check out the great art and the incredible artsy furniture in the lobby,