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Pocono Palace Resort

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Traveller (1184)
Room & Suite (737)
Pool & Beach (99)
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Overview
  • Excellent38%
  • Very good27%
  • Average14%
  • Poor10%
  • Terrible11%
Travellers talk about
“fantasy apple”(168 reviews)
“roman towers”(159 reviews)
“get away”(143 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Offers from Pocono Palace Resort
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,111)
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571 - 575 of 2,108 reviews
Reviewed 12 November 2015

We booked a stay here with Groupon. However when we arrived, the hotel had not received our reservation from the Groupon group. needless to say, it was confusing and aggravating. The front desk realizing our frustration, provided accommodations for us for the night, and we...More

4  Thank doun2earth
Response from RomanceManager, Manager at Pocono Palace ResortResponded 13 November 2015

Thank you for your feedback- we'll follow up with Groupon. We want to be sure all third-party sites cause no drop in communication and represent us well. We're glad we could take care of your otherwise and help you enjoy a fantastic experience!

Reviewed 12 November 2015 via mobile

First things first. My wife and I just celebrated our 24th anniversary, and have come here nearly every year, sometimes more than once per year. So we know this place well. Let's start with the good: They were able to meet our need for early...More

6  Thank Mpep05
Response from RomanceManager, Manager at Pocono Palace ResortResponded 13 November 2015

We pride ourselves on providing the best customer service around- and not because it's policy or forced. Our team members truly enjoy the work we do and we love working with our guests. We're disappointed to read anyone made you feel as though your stay...More

Reviewed 12 November 2015

room was cold took the heat awhile to kick in tv was old school with a vcr shower door was off track casino is not far was the only plus room was not worth the money stay somewhere else hotel suite pls

Review collected in partnership with this hotel
3  Thank brayonw
Response from RomanceManager, Manager at Pocono Palace ResortResponded 13 November 2015

We're sorry you didn't enjoy your stay with us. We'll send your feedback to management to review some of the issues you mentioned so maintenance can fix them.

Reviewed 11 November 2015

The room was excellent, balcony overlooks the lake. Highly recommend this for a romantic getaway. The bed was comfortable loved the body pillows. Breakfast buffet very nice, dinner so so. The band was excellent as was the dating game.

Review collected in partnership with this hotel
2  Thank kathleensF9821TT
Response from RomanceManager, Manager at Pocono Palace ResortResponded 13 November 2015

We're very happy you had such n excellent experience and enjoyed the view from your suite, the bed, breakfast, dinner, and the nightly entertainment. We hope to see you back soon!

Reviewed 11 November 2015

As Forever Lover's Gold members we had another Great stay in the Poconos. Our favorite room was beautiful, which made the stay enjoyable. The staff was friendly and accommodating as always. The food was great as always.

Review collected in partnership with this hotel
2  Thank davidgwennk
Response from RomanceManager, Manager at Pocono Palace ResortResponded 13 November 2015

We're thrilled to read a pair of Gold Forever Lovers had a great experience and our staff could add to your overall experience. We look forward to your return!

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Spa
Hotel Amenities
Free Parking
Room Service
Breakfast included
Banquet Room
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Tennis Court
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$204 - US$327 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$204 - US$327 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveller (1184)
Room & Suite (737)
Pool & Beach (99)
Dining (59)
Amenities (30)
Family and Play Areas (10)
Business Centre & Event Rooms (9)
Questions & Answers
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x4eyes2020x
8 February 2018|
AnswerShow all 7 answers
Response from ckcisme1966 | Reviewed this property |
it may have been back when that was popular but it's not any longer.
0
Votes
Shakia B
6 September 2017|
AnswerShow all 9 answers
Response from robgX9964HA | Reviewed this property |
Go to pocono palace, friendly staff, property amenities are much close together. i think for a couples time away, for alone time this place sets the tone, the place is dated but they have made upgrades, and are still making... More
0
Votes
T8418ZMericb
5 September 2017|
AnswerShow all 9 answers
Response from sueq2000 | Reviewed this property |
If you are staying at Pocono Palace I recommend the Roman Tower or Fantasy Apple. You have to try both at least once!
1
Vote
Room Tips
"Go Big - Roman Tower Suites are the most updated with the nicest amenities."
Read review
"Save your money"
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"Roman Towers hand down!"
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"Fantasy Apply comes with a lake view."
Read review
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