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6 May 7 May
1 room, 2 adults, 0 children12
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
I was coming to PA for an event and booked this hotel for a one night stay. I called over 24 hours before to cancel my reservation and was told by Beverly that my credit card had already been run for the cost of my...More
My family and I stayed after leaving Kalahari as we wanted a nice inexpensive night before driving home. The staff was friendly and rooms were clean. We chose it for the pool but never made it there. For the price it is a decent place...More
1 Thank Tricia C
Response from Syed Akrum U, General Manager at Hotel M, Mount PoconoResponded 1 week ago
Thanks Tricia for a five star rating and a terrific review! We were thrilled to have accommodated you after Kalahari. We keep the rate at the hotel reasonable but do not compromise services. We hope next time you can partake in all the amenities offered...More
If you want a low budget hotel and do not mind that this place is outdated, then Hotel M is it. Everything this hotel offers is small in size. From the check in counter area to the indoor pool to the breakfast area, all small....More
Thank Teho1516
Response from Syed Akrum U, General Manager at Hotel M, Mount PoconoResponded 1 week ago
Thank you dear patron for your feedback. Management strives the best in their ability to accommodate all the guest and provide the best of service. Size of the hotel area is something we cannot control nor rebuild, although the hotel is undergoing rigorous renovation. Thanks...More
Checked into this hotel for weekend get away with hubby and it is absolutely the worst hotel ever!!! The whole place is disgustingly dirty. The halls are filthy, theirs paint chipping off the wall the place is falling apart. Within a couple minutes of being...More
Thank Tannya P
Response from Syed Akrum U, General Manager at Hotel M, Mount PoconoResponded 2 weeks ago
Dear Tannya we are so sorry to hear you had a bad experience at the hotel. We are in the midst of extensive renovation, soon the hotel will spruce up and have a ravishing new look. We hope you will return and give us another...More
It was a good hotel.The room was clean but the stairs way dirty. The breakfast wasn't that bad we didn't like it that much.The people were friendly and helpful.speacial the lady in the front desk.Anyway hotel needs a lot improvement. We stayed 4 night in...More
Thank anjezaz
Response from Syed Akrum U, General Manager at Hotel M, Mount PoconoResponded 2 weeks ago
Thank you for taking the time from your busy schedule to write a review. We are glad that you had a good time at the hotel. We strive ourselves on customer service and constantly try to improve ourselves in every aspect. The staff will be...More
Response from Narendra B | Reviewed this property |
Update! most of these issues still exists. I checked in yesterday and changed rooms twice. the heat don't work, the door jams, some the hallway smells bad, the vent in the bath room don't work, the bathroom lodges water, the... More
Update! most of these issues still exists. I checked in yesterday and changed rooms twice. the heat don't work, the door jams, some the hallway smells bad, the vent in the bath room don't work, the bathroom lodges water, the phone looks miserable.
Management here has gotton worst, my heart goes out to the support staff, all they are trying to do is make their guess happy and comfortable, hotel staff made a honest mistake and the issue escalate more than is suppose to by general manager wasting my vacaion time, upseting me and everyone else's over a few bucks. GM that's uncalled for and because of that you have just loss another customer
Response from Syed Akrum U | Property representative |
Dear Valued Guest thank you for writing us, we are really sorry for the inconvenience that you have please let us know your concern so that we can take care of that immediately. Once again thank you for writing us.