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Traveller (5)
Room & Suite (20)
Business Centre & Event Rooms (2)
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Overview
  • Excellent31%
  • Very good41%
  • Average8%
  • Poor12%
  • Terrible8%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Rooms
Family Rooms
Fitness centre
2 Star Hotel
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Rooms
3 Jun4 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (70)
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Traveller rating
22
26
6
9
5
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LanguageEnglish
22
26
6
9
5
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All reviewsnewly renovated roomswould stay againclean towelsstaff was friendly and helpfulvery pleasant staygreat hotelbusiness tripfront desk staffmotelmicrowavepillowsmaidinnscleanliness
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1 - 5 of 68 reviews
Reviewed 14 April 2018

I'm a usual guest at this hotel. Most, recently I have come here for business which was in a nearby town. Even though I could have found a hotel closer to the town I had to work in, I decided to come here becuase of...More

Thank Hamid W
Reviewed 13 April 2018 via mobile

We are in This are for a funeral and there are 5 families staying at this hotel. It took some time to find a hotel where all of us could stay. This place is nasty and they made mistakes with the room. We are traveling...More

Thank MarkA40
Response from Comfort Inn C, Front Office Manager at Quality InnResponded 15 April 2018

On behlalf of the staff and management. I want to apologize, for us failing your expectations at our hotel. I hope you will accept my apology and back in the future for our renovated rooms. Thank you for compliment the staff. Kristine A Caravella Front...More

Reviewed 28 November 2017

My brother moved to New Castle 15 years ago and I visit often but never stayed in any of the hotels, mainly because I was afraid of how they all looked on the outside. This year for Thanksgiving I finally decided to get a hotel....More

Thank blkbty
Response from Comfort Inn C, General Manager at Quality InnResponded 6 December 2017

Dear Valued Guest, On behalf of our entire team, we would like to Thank You for your recent stay and review of the Quality Inn New Castle. Your kind remarks and loyalty are greatly appreciated and we certainly commend staff for a job well done!...More

Reviewed 27 November 2017 via mobile

The Hallmark of our experience was our interaction with the staff. From the front desk clerk when we checked in who is very friendly, accommodating, and informative; to check out we were met by very friendly and concern staff. We appreciated the amenity of being...More

Thank Stan B
Response from Comfort Inn C, General Manager at Quality InnResponded 6 December 2017

Dear Valued Guest, Thank you for your recent stay and review of the Quality Inn New Castle. We are very fortunate to have such a dedicated and loyal staff to make each visit an exceptional value. I will be certain to commend them for a...More

Reviewed 25 November 2017

I was there three days after they officially changed from the Comfort Inn, to a Quality Inn. Renovations were abound, tiling the floor, workers were courteous and were kind to guests. I've been staying here though for about 10 years, off and on, while on...More

Thank Nick66718
Response from Comfort Inn C, General Manager at Quality InnResponded 26 November 2017

Dear Nick, On behalf of our entire team, we would like to Thank You for your recent stay and words of praise to our team. We work very hard in providing an exceptional experience for our guests. Your kind remarks and detailed review serves as...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Spa
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Spa
Details
Price range
US$83 - US$121 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$83 - US$121 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (5)
Room & Suite (20)
Business Centre & Event Rooms (2)
Questions & Answers
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Room Tips
"Choose a room near one of the side or back doors as it is easy to access your car from there."
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"Expect good service but check your statement before checking out."
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"Suites Are Nice And Large"
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"Choose another hotel"
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