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Very nice hotel - the front desk staff was extremely friendly and helpful. Room was spotless and very comfy! Bed was not too hard, not too soft and the pillows were nice and fluffy. Free breakfast was nice - offered more than just your standard...More
Thank Michelle K
Response from FISSManagerMB01, Manager at Fairfield Inn & Suites by Marriott Harrisburg WestResponded 2 weeks ago
Thank you so much for staying with us at the Fairfield Inn & Suites Harrisburg West! I appreciate all of your kind words & I will be sure to pass this along to my staff. I am so glad you were able to get a...More
This hotel is not just close to the highway. If you end up on the highway side, you can hear the highway loudly 24 hours a day. The windows are cheap and block no noise and the insulation is lacking. I knew this from a...More
Thank Justin C
Response from FISSManagerMB01, Manager at Fairfield Inn & Suites by Marriott Harrisburg WestResponded 12 April 2018
We do apologize for your inconvenience sir. While we are conveniently located at the intersection of two major highways for on and off easy access, we understand that some travelers and light sleepers may be bothered by the highway noise. We do have complimentary ear...More
Close to the highway. That also means more road traffic noise. Lots of fluffy pillows on the bed. Friendly service. Your typical free breakfast with scrambled eggs, make your own waffles, etc. Standard bathroom with small tub but the showerhead is adjustable. Fridge and ....More
Response from FISSManagerMB01, Manager at Fairfield Inn & Suites by Marriott Harrisburg WestResponded 26 March 2018
Thank you so much for taking the time out of your day to review our property! We are glad that you enjoyed your time with us & that you had all the amenities you needed. We hope you come back on another visit to the...More
Dave at the front desk was awesome in accommodating us. We arrived late and needed a place to sleep, shower, eat breakfast and carry on home.
He was so great and the breakfast was started early to benefit some sports teams (another way they accommodate)...More
1 Thank Dollydoo72
Response from FISSManagerMB01, Manager at Fairfield Inn & Suites by Marriott Harrisburg WestResponded 23 March 2018
Dear valued guest,
Thank you so much for taking the time out of your day to give us a positive review! We really appreciate it & highly value our staff. I am so glad to hear that you had a positive encounter with one of...More
I am one of many 'road warriors' who travel 45 or so weeks a year who are also notoriously bad about letting others know about our frequent stay hotels. We are pretty good at finding alternate hotels if we have issues with the hotel and...More
Response from FISSManagerMB01, Manager at Fairfield Inn & Suites by Marriott Harrisburg WestResponded 16 March 2018
Thank you so much for staying with us here! We enjoy having you every week & are glad we make you feel like you're at home. I will make sure I pass this along to all of our employees!
Thank you again for your kind...More