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MainStay Suites Pittsburgh Airport

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181 Reviews from our TripAdvisor Community

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Showing 179: English reviews
Reviewed 1 week ago via mobile

This was a very cozy room. Clean, and lots of natural light from the windows. Quiet and accommodating. Satff was very friendly and seemed to enjoy their job. Perfect little birthday get away. Will be staying here again.

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Helpful?
Thank Darith G
RyanMcQuaide, General Manager at MainStay Suites Pittsburgh Airport, responded to this review

Thank You so much for letting us know about your stay with us at the Mainstay Suites Darith! We are always very pleased to hear that our staff is doing a great job, and even happier to hear when our guests loved their stay! We hope to see you again soon, and Happy Birthday!

Pittsburgh, Pennsylvania
Reviewed 3 weeks ago

Staying here for work purposes, the hotel is nice. The staff member Tim was great he was always friendly and helpful. I would come back again, the value was good. The hotel looks like it was newly remodeled so it has modern rooms.

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Helpful?
Thank crynan32
RyanMcQuaide, General Manager at MainStay Suites Pittsburgh Airport, responded to this review

Thank you so much for the review of your stay with us here at the Mainstay suites Pittsburgh Airport. We will be sure to tell Tim that his great customer service was appreciated, and we hope that your work brings you back soon!

Oost van Rotterdam
Reviewed 4 weeks ago

Nice place for more than one night. Room is large enough, there is a kitchenette , workspace and a couch. Hotel hallway ( 2nd floor) had a funny smell , some smudges on the walls but otherwise well kept . Breakfast was ok, nothing special. They kept everything well stocked and were friendly, but styrofoam and plastic cutlery just isn't...

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Helpful?
Thank rotjeknor
RyanMcQuaide, General Manager at MainStay Suites Pittsburgh Airport, responded to this review

Thank you for taking the time to write about your stay with us at the Mainstay Suites Pittsburgh Airport. We were glad to hear that you found our in room amenities to be sufficient. And we have already begun repainting the hallways in response to the problem you found. Thank You for choosing our hotel and we hope to see...

Boca Raton, Florida, United States
Reviewed 4 weeks ago

We stayed at this Embassy Suites after flying in to the Pittsburgh airport late in the evening. Transportation from the airport to the hotel was convenient and the drive was less than 15 minutes. The suite was spacious, well appointed, and very clean. The morning breakfast was excellent. We returned to the airport to pick up a rental car and...

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Helpful?
Thank Jane B
RyanMcQuaide, General Manager at MainStay Suites Pittsburgh Airport, responded to this review

Dear Mary Jo, Thank you for letting us know about your stay with us! We are all very glad to hear that everything with your stay went well and that you were able to get to and from the airport quickly. We hope to see you again soon! Sincerely, Ryan McQuaide General Manager Mainstay Suites 4124907343

Pennsylvania
Reviewed 22 October 2016

We stay here about every 6 months and have for quite some time. The staff is always friendly, the location is good as it is close to Robinson TC and the parkway west. The hotel being newly remodeled with and expanded breakfast area is a bonus. it is nice that when they remodeled they created a pull off area by...

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Helpful?
Thank Jonathan K
Reviewed 13 October 2016

I stayed one month and I cannot say enough about certain staff members. Gracie, Tim and Ralph and all the drivers. They made me feel at home and it was a very pleasant stay. I was surprised at the quality and the space and the layout of the room.

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Helpful?
Thank Rose C
RyanMcQuaide, General Manager at MainStay Suites Pittsburgh Airport, responded to this review

Thank You so much Rose! Both Tim and Grace send their thanks and well wish you the best going forward!

Reviewed 13 October 2016 via mobile

My family and I stayed here on a recent trip to Pittsburgh. Every member of the staff that we met were super nice and helpful. The room and hotel were clean and comfortable. The continental breakfast was sufficient, and the location is great. We would definitely consider staying here again.

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Helpful?
Thank Stephanie J
RyanMcQuaide, General Manager at MainStay Suites Pittsburgh Airport, responded to this review

Thank You so much Stephanie! We are all very glad that you and your family enjoyed your stay with us and we hope to see you again soon! Ryan McQuaide General Manager

Reviewed 9 October 2016 via mobile

Very clean, the staff were helpful, shuttle bus service was excellent. The buffet breakfast was so, so. I felt the selection of food could be improved. but it was ok. The Reception Staff were very helpful, friendly.

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Helpful?
Thank Raymond D
RyanMcQuaide, General Manager at MainStay Suites Pittsburgh Airport, responded to this review

Dear Raymond, Thank You for taking a few minutes to let everyone know about your experience here at the Mainstay Suites. We were sorry to hear that our breakfast wasn't quite up to your standards, we are constantly working to implement our guests recommendations and we will definitely see what we might be able to change up in this area....

Reviewed 17 September 2016 via mobile

Came to Pittsburgh after many hours of travel and Mainstay almost felt like home. Ralph greeted us and was very accommodating to our needs, couldn't ask for a better agent to help us, and he had a smile the whole time! To top it off our room is comfy, clean, and has a whole kitchen! Would definitely stay again.

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Helpful?
Thank Samm Y
RyanMcQuaide, General Manager at MainStay Suites Pittsburgh Airport, responded to this review

Dear Samm, We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again...

Carlisle, Pennsylvania
Reviewed 9 September 2016 via mobile

This hotel was clean, and conveniently located to downtown and the surrounding Pittsburgh area. While almost all staff were friendly, the female at the front desk needs to find a new line of work. I believe her name was Amy, and she was rude and disinterested both shifts that she worked. When your job is customer service and satisfaction, you...

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Helpful?
Thank Holly A
RyanMcQuaide, General Manager at MainStay Suites Pittsburgh Airport, responded to this review

Dear Holly, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We would like to apologize for the unfortunate experience you had with one of our Front Desk Agents. We have already brought up your stay to this employee and are making sure that all of our staff provide the same...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Spa
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Smoking rooms available
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Self-Serve Laundry
  • Free Breakfast
  • Breakfast Available
  • Dry Cleaning
  • Business Centre with Internet Access

Additional Information about MainStay Suites Pittsburgh Airport

Address: 1000 Park Lane Dr, Pittsburgh, PA 15275-1107
Region: United States > Pennsylvania > Pittsburgh
Price Range: £63 - £93 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — MainStay Suites Pittsburgh Airport 2.5*
Number of rooms: 101
Reservation Options:
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Also Known As:
Mainstay Suites Pittsburgh Airport Hotel Pittsburgh
Mainstay Pittsburgh
Pittsburgh Mainstay Suites
Hotel Style:
#4 Best Value Hotel in Pittsburgh
#25 Business Hotel in Pittsburgh
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Questions & Answers

Here's what travellers have asked, with answers from MainStay Suites Pittsburgh Airport staff and other travellers.
3 questions
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4 months ago
Girard, Pennsylvania
over a year ago

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Questions? Get answers from MainStay Suites Pittsburgh Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Breakfast ends at 9:00am on weekdays!”
 of 5 bubbles mattc497, 23 Aug 2016 | Read review
“Ours was perfect and we were on 3rd floor. Quiet, restful stay.”
 of 5 bubbles nancypV8484HM, 1 Aug 2016 | Read review
“There are three floors, depends on your needs.”
 of 5 bubbles ZanAA1987, 7 Jul 2016 | Read review
“Ask for handicapped accommodations if you are in a wheelchair.”
 of 5 bubbles roquine, 22 Jun 2016 | Read review
“From my perspective, they ALL are good rooms.”
 of 5 bubbles Ranger53, 15 Jun 2016 | Read review
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