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Omni William Penn Hotel

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Traveller (705)
Room & Suite (414)
Dining (51)
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Overview
  • Excellent70%
  • Very good21%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“terrace room”(177 reviews)
“beautiful hotel”(329 reviews)
“classic hotel”(79 reviews)
Wifi
Parking
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
4 Star Hotel
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Offers from Omni William Penn Hotel
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,574)
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4,513 results
Traveller rating
3,068
957
307
123
58
Traveller type
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LanguageEnglish
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Travelers talk about these amenities: Pets Allowed, Wifi, Parking, Restaurant, Bar/Lounge
3,068
957
307
123
58
Show reviews that mention
All reviewsterrace roombeautiful hotelclassic hotelacross the streetdowntown pittsburghbeautiful lobbymodern amenitiesroom servicevalet parkingself parkenjoyed my staybagelsmarket squareper dayfitness centerpnc parktap
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1 - 5 of 4,513 reviews
Reviewed 2 days ago

I think everything that could have gone wrong did - my room reeked of cologne, the AC barely worked, the hotel was super loud, and the hotel charged my credit card multiple times. Could be really nice if some upkeep happened.

Review collected in partnership with Omni Hotels & Resorts
Thank Y6658WKbrianr
Hotel's Favourite
Reviewed 3 January 2018 via mobile

My husband, daughter and I stayed for the night before the showing of the Grinch musical. This was not our first stay and we have never had an unpleasant stay. It is by far my favorite Pittsburgh hotel. The architecture is gorgeous, the rooms well...More

2  Thank CruisinNurse
Response from WmPenn, Manager at Omni William Penn HotelResponded 8 January 2018

Thank you for your loyalty and patronage! Great idea to combine a stage performance in the near by cultural district with an overnight stay in Pittsburgh's Grand Dame! We hope you'll do so again and again!

Reviewed 3 days ago

As lovely a hotel as I've ever stayed. Beautifully appointed. It is like stepping back in time to one of the premiere major hotels of the world. It possesses beautiful lounge areas, wonderful restaurants, and the rooms are spacious and beautifully furnished.

Review collected in partnership with Omni Hotels & Resorts
Thank G9776NFmichaelb
Response from WmPenn, Manager at Omni William Penn HotelResponded 2 days ago

Love your comments! Thank you so much and do come back when you return to Pittsburgh!

Reviewed 4 days ago

Hotel location was excellent. Rooms were very clean. Staff was nice. Room had all the necessary accessories and comforts. Check out and check in were very easy and the hotel had a very nice lobby with comfortable furniture.

Review collected in partnership with Omni Hotels & Resorts
Thank satisfiedcus2mer319
Response from WmPenn, Manager at Omni William Penn HotelResponded yesterday

Many thanks for the great comments! We will be sure to share with our staff!

Reviewed 4 days ago

The stay was fine. But they billed me TWICE for the same stay when the stay had been pre-paid prior to my arrival. When I arrived I was told everything was paid for. I had to leave a charge card for incidentals , which there...More

Thank susannep417
Response from WmPenn, Manager at Omni William Penn HotelResponded yesterday

We apologize for the confusion and errors with regard to your account. We are addressing the situation with our associates to ensure they are fully trained and following established procedures. We hope to have another opportunity to welcome you back in the future.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$187 - US$401 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Pittsburgh
#2 Business Hotel in Pittsburgh
#2 Romantic Hotel in Pittsburgh
#3 Luxury Hotel in Pittsburgh
Room types
Non-Smoking Rooms, Family Rooms, Suites
Details
Price range
US$187 - US$401 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Pittsburgh
#2 Business Hotel in Pittsburgh
#2 Romantic Hotel in Pittsburgh
#3 Luxury Hotel in Pittsburgh
Room types
Non-Smoking Rooms, Family Rooms, Suites
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Traveller (705)
Room & Suite (414)
Dining (51)
Pool & Beach (1)
Amenities (22)
Business Centre & Event Rooms (4)
Family and Play Areas (1)
Questions & Answers
Ask a question
boyerprb
4 June 2017|
AnswerShow all 4 answers
Response from WmPenn | Property representative |
The Omni William Penn does not provide shuttle service.
0
Votes
Shunsuke S
21 May 2017|
AnswerShow all 4 answers
Response from Michaeljh_11 | Reviewed this property |
Pittsburgh is a safe city. You will find police officers on foot, bicycles, and in vehicles. I was recently in the city and I walked six blocks at 1:00 a.m. to get a pizza and I had no issues. Walking a block or two at... More
3
Votes
wemer
11 May 2017|
AnswerShow all 15 answers
Response from Kll004 | Reviewed this property |
hi! It is a very safe area for sure. and there are tons of places to eat within a 10-15 min walk
2
Votes
Room Tips
"The higher the better!"
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"Stay somewhat else. Anywhere. Seriously."
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"most rooms are suitable considering it is vintage hotel."
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"High floor offered a fine city view."
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