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All reviewsrestaurant next doorfront deskroom was cleanan early flightparking lotwarm cookiesthe shuttle driverusb portstipsy turtlebreakfast was deliciouscomfortable stayan older hotelthe breakfast areamorning breakfastbit datedhome away from homehotel room
Hotel looks old and tired. Lobby furniture is worn and dirty. Room carpet had a large stain, sheets thin, slightly firm mattress.
Not up to the standards we had at other Holiday Inns we stayed.
Breakfast nicely stocked.
It was an ok stay for one...More
We stayed here for five days in December. The rooms were comfortable, clean, and of decent size. We had a two room suite so my view may be tilted a little. The staff were great... the free breakfast was decent.. and we spent five nights...More
I have stayed at a dozen or more HIE properties, mostly on business trips. Often times, I have meetings in small rural towns and the HIE is the nicest place there. And while they are NOT a luxurious property ever, they get the job done....More
Thank Randy T
Response from IHGService, Guest Relations Manager at Holiday Inn Express Wilkes-Barre/Scranton AirportResponded 1 week ago
Hello Randy T,
Thank you for staying with us and taking the time to review our property. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. I'm very sorry you were not satisfied with the cleanliness and condition...More
This hotel was a bit dated a few months ago but this last trip showed the updating completed and the placing looking good. The front desk staff is always very friendly and helpful if you need anything. The only negative is the breakfast area is...More
This is a wonderful hotel with very friendly staff, clean rooms, comfy beds and well appointed rooms. And for a little extra you can leave your vehicle there and they will take you to the airport, which is 3 minutes away and come pick you...More
sorry, I don't know. We only stay for one night heading West and one night heading East.
Don't eat at the Tipsy Turtle next door to the Hotel if you are use to good food because that place does a horrible job cooking.