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Crowne Plaza Philadelphia - Bucks County

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Crowne Plaza Philadelphia  -  Bucks County
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359 Reviews from our TripAdvisor Community

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Showing 358: English reviews
Philadelphia, Pennsylvania
Reviewed 1 week ago

I stayed here twice in the last 4 months. They are going through an upgrade, but did not seem to disrupt anything. What I like best is the brightly lit hallways. My room was clean, the bed-and most importantly- the pillows- were very comfortable. The breakfast options were pretty good. I like that they have an exit to the rear...

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Helpful?
Thank Cya1331
Warminster, Pennsylvania
Reviewed 2 weeks ago

Our 1st time for the New Years Overnight Celebration package at the Crowne Plaza. Staff was very pleasant, room extremely nice and clean. The banquet room for the night was wonderfully decorated, the DJ was very good. As for the food, the appetizers were OK but the buffet was lacking in choices. I prefer familiar foods...for salad, there was Kale...

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Helpful?
Thank Carol L
Khokhar84, Guest Services at Crowne Plaza Philadelphia - Bucks County, responded to this review

We are glad to hear that you had a pleasant New Years with us. Your food concerns and comments have been passed on to the Executive Chef. We will definitely take your suggestions into consideration and plan the menu for next year accordingly. We certainly look forward to seeing you at the party next year, and whenever you are in...

Alpharetta, Georgia
Reviewed 2 weeks ago

We've stayed here twice in the span of three months (due to its great location) and it's quite obvious that the property is going through a lengthy renovation. I'm not exactly sure if we got a pre-renovation or post-renovation room. The bathrooms are really, really dated. Not dirty or broken, just very old. The furniture in the guestrooms seemed to...

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Helpful?
Thank Mike C
Khokhar84, Guest Services at Crowne Plaza Philadelphia - Bucks County, responded to this review

We appreciate you taking out time and writing to us. We take every feedback seriously so thank you for your detailed feedback as it will help us to improve our services. We are moving fast with the renovations so we should be done soon. The guest stairs in the hotel only lead to the second and the third floors, and...

Reviewed 2 weeks ago via mobile

The lobby area very inviting and well-decorated. The wedding was close by so the hotel was in a perfect location . The elevators had ... slow and only one . The rooms were very nice and the suite was fabulous. We were a little disappointed that the New Year's Eve ended before we returned from the wedding and there was...

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Thank Lynda K
United States
Reviewed 3 weeks ago

I stay at Holiday Inn properties all of the time due to a corporate travel policy and look forward to staying at Crowne Plaza properties when I can. This is not one of them. A coworker who stayed here a few weeks before I did warned me but I didn't listen. It is not a terrible place, but the rooms...

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Helpful?
Thank SCtravelnotes
Khokhar84, Guest Services at Crowne Plaza Philadelphia - Bucks County, responded to this review

We do apologize for all the inconvenience you went through during your stay with us. We also passed along your concerns to the housekeeping management. My Director of Operations is reaching out to you. We want to make it right for you and provide you with much improved service. Thank you Shekinah Khokhar

Reviewed 4 weeks ago

Stayed here for a recent corporate event. The entire building is "tired" and needs a facelift. The people were friendly and pretty accommodating and thank goodness because the place was just okay....and nothing out of the average, run of the mill hotel.

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Helpful?
Thank Jim J
Khokhar84, Guest Services at Crowne Plaza Philadelphia - Bucks County, responded to this review

We appreciate you taking out time and writing to us. We are in the middle of renovating the guest rooms which we are hoping should be completed soon. We hope that you stop by in the future for an improved experience. Thank you Shekinah Khokhar

Cape Coral, Florida
Reviewed 9 December 2016

I would stay here again, even though it appears to be a much older hotel. You can see areas where it is "frayed" and pedestrian looking. Not quite what you would expect for a Crowne Plaza. It was reasonably clean and the staff was all pleasant. Not a big fan of the food in the restaurant but it served the...

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Helpful?
Thank AskDickWagner1
IHGService, Guest Relations Manager at Crowne Plaza Philadelphia - Bucks County, responded to this review

Dear AskDickWagner1, Greetings from the Crowne Plaza Philadelphia - Bucks County, PA! Thank you for choosing our hotel and sharing your thoughts about your stay. It is nice to know your positive feedback about how our hotel is well kept and our staff to be pleasant. We aim to deliver the best possible service and experience and I'm glad that...

Secaucus, New Jersey
Reviewed 4 December 2016 via mobile

We stayed at the Crowne Plaza for a friends wedding and we got a group rate of $100 per night. Philadelphia is in the title of the listing- it's about 30 min. from Philly. Big plus! The front desk staff was friendly and efficient. The room was clean, and this is key, the bed was comfortable. The bar before the...

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Thank Frank B
Khokhar84, Guest Services at Crowne Plaza Philadelphia - Bucks County, responded to this review

We are glad to hear that you had a comfortable stay with us. Thank you for taking out time and writing to us. We appreciate it. The bar does get a lot of traffic during the weekends from weddings, sports group, and other many groups. The week days are however decent. You are definitely welcome back any time, we hope...

Ashburn, Virginia
Reviewed 27 November 2016 via mobile

A decent hotel that will fore fill the needs for a nights rest at best. Pros: - staff are helpful, friendly and attentive when needed - had an extra rollaway bed for a 2 bed room which can sometimes be an issue due to fire regs. Not the case here as three adults are able to sleep separately with no...

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Helpful?
Thank Greg H
Khokhar84, Guest Services at Crowne Plaza Philadelphia - Bucks County, responded to this review

Thank you for taking out time and leaving feedback as it is very important to us. We take every feedback seriously and use it to improve our services. We apologize that we failed to exceed your expectations. We are glad to hear that your room was comfortable and so was the surrounding area acceptable. We are renovating and will soon...

Peristeri
Reviewed 8 November 2016

We booked throu a third party, and stayed here twice. We prepaid and the price seemed good for a CP. Well, not for this one.. The people at the lobby were very accommodating and helpful but other than that nothing was really acceptable. There were cockroaches on our 2nd floor room, furniture was outdated and had obvious signs of use....

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Helpful?
Thank ThomaLam
IHGService, Guest Relations Manager at Crowne Plaza Philadelphia - Bucks County, responded to this review

Dear ThomaLam, We thank you for opting to stay again at the Crowne Plaza Philadelphia - Bucks County, PA and going out of your way to share your experience. We are pleased to know that we have met your expectations in terms of value and service with your initial stay with us. On the contrary, it is disconcerting to know...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The new Crowne Plaza Philadelphia - Bucks County is 100% smoke-free! Discover all that Bucks County and Philadelphia has to offer at the convenient, comfortable Crowne Plaza Philadelphia-Bucks County. Our location just off of the Pennsylvania Turnpike, I-95 and Route 1 affords you easy access to everything our area has to offer. The Crowne Plaza Philadelphia-Bucks County is the ideal destination. Imagine having all the space and tools you need for business - free wireless high-speed Internet, a specialized work area in your room, and plenty of electrical outlets. The business center is there for copies, printing and support. And, if you re here for pleasure, you are just minutes away from Sesame Place, Park Casino, Peddlers Village, New Hope and all the adventures that Philadelphia has in store. No matter what brings you to the area Crowne Plaza Philadelphia-Bucks County, your room is your personal retreat. The key word is comfort with luxurious bedding, modern decor and all the amenities you need. Brady s American Pub within the hotel offers casual dining in a fun atmosphere, offering your favorite sporting events on plasma TVs with a traditional American menu and over 70 beers. The Crowne Plaza Philadelphia-Bucks County is a favorite for business and leisure visitors to Bucks County and Philadelphia and we want to become your favorite too. ... more   less 

Additional Information about Crowne Plaza Philadelphia - Bucks County

Address: 4700 E Street Rd, Trevose, PA 19053-6648 (Formerly Holiday Inn)
Region: United States > Pennsylvania > Bucks County > Trevose
Price Range: £72 - £116 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Philadelphia - Bucks County 3.5*
Number of rooms: 214
Reservation Options:
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Also Known As:
Crowne Plaza Philadelphia - Bucks County Hotel Trevose
Crowne Plaza Trevose
Holiday Inn Trevose
Trevose Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Philadelphia - Bucks County staff and other travellers.
7 questions
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Endicott, New York, United States
9 months ago
over a year ago

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Questions? Get answers from Crowne Plaza Philadelphia - Bucks County staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Long halls, request a room close to elevators or you will have a far walk!”
 of 5 bubbles carollL1340EU, 4 Jan 2017 | Read review
“get a room that was updated!”
 of 5 bubbles jimj963, 20 Dec 2016 | Read review
“I believe conference spaces are on floors 1 - 3, so you may want to avoid those floors due to noise.”
 of 5 bubbles traveler2828, 26 Oct 2016 | Read review
“Stay away from this place.”
 of 5 bubbles KIMK908, 3 Oct 2016 | Read review
“Make sure you tell them exactly when you are checking in and get a name!”
 of 5 bubbles L7161ULsimonb, 24 Sep 2016 | Read review
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