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Holiday Inn Express Hotel & Suites West Mifflin

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11/06/2017 12/06/2017
1 room 2 adults 0 children
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Holiday Inn Express Hotel & Suites West Mifflin
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110 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites West Mifflin
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Showing 108: English reviews
Fort Myers Beach, Florida
Reviewed 1 May 2013

We stayed at the Holiday Inn Express West Mifflin last summer on the way back from the Brooklyn Cruise Terminal while visiting relatives in Bethel Park and picking up our dog and cat at a local kennel in South Park. We didn't check in until very late. I remember it was about 8:30PM. We wanted to hurry to our room,...

2Thank Linda C
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites West Mifflin, responded to this review

Dear LCargillTucson, Thank you for your feedback and for choosing our hotel. I apologize that this visit was a disappointment for you particularly with the service received upon check in and breakfast conditions being sub par. Kindly be assured that we treat this matter seriously as we always strive to deliver world-class service to our guests. We will certainly use...

Reviewed 12 April 2013

The hotel is stuck in a drab time-forgot-this-hotel era . Carpets are soiled; room walls are so thin that a telephone conversation can easily be heard in the adjoining room. Flat screen TV, but it is bolted into an old, dark chipboard type armoire, which somehow is supposed to function as a wardrobe. Housekeeping need to be alerted as to...

2Thank PBRD
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites West Mifflin, responded to this review

Dear PBRD, Thank you very much for sharing your experience with us. Let me take this opportunity to apologize for the inconvenience you experienced over the room and hotel conditions. Rest assured that these issues will be looked into. We will use your comments to improve our efforts as your comments will be forwarded to the ownership of the hotel...

Albany, New York
Reviewed 11 February 2013

Poor Experience. I stayed two nights. The first night the room was very cold when I checked in and it took 6 hours for the weak heater to bring the room to a comfortable temperature. The second night a dog in the room across the hall barked every time someone walked down the hall. After two hours I called the...

1Thank cpnyguest
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites West Mifflin, responded to this review

Dear cpnyguest, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. I am very sorry for the problems you experienced in your room and for any inconvenience caused you. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the...

Pittsburgh, Pennsylvania
Reviewed 10 February 2013

This is my third trip in less than two years for family funerals. Each time the staff has been very kind and friendly. The rooms are clean and anything extra that I asked for was promptly delivered. Breakfast is hot and fresh and there is always coffee . Hopefully I won't be cack too son"

Thank Ofrann
Albany, New York
Reviewed 10 January 2013

I stayed at this hotel for 3 weeks in December while working nearby. It was a nice hotel, the lobby was clean and the staff was nice upon check in. At night when returning from work there was a cookie reception in th lobby which I thought was a nice touch, it also was nice if you got there early...

Thank Izzy H
Reviewed 28 December 2012

We have stayed in the hotel 4 times. The first time we stayed our daughter stepped on a carpet nail tack strip that was exposed. We told the staff and a few days later the manager got back to us. He kindly reimbursed us for our stay. We were in town again and we stayed in the same King hottub...

1Thank POWPegVinCharlieRose
David C, Front Office Manager at Holiday Inn Express Hotel & Suites West Mifflin, responded to this review

Thank you for your awesome words of encouragement! We are thrilled that you choose to stay with us repeatedly. That tells me we are right on target at making guests' feel like . . . well, guests! You feedback is important to us and as you found out for your self, we react by taking action! Again, you are a...

Yuma, Arizona
Reviewed 9 November 2012

We stayed at this site for 5 nights mid October. Our stay there was excellent. The staff was very friendly and professional. The room was very clean & comfortable. Upon check-in I was immediately recognized as a Priority Club Platinum member. The breakfast bar was one of the best I have experienced at a HIE property. The only little glitch...

Thank Larry S
Reviewed 7 November 2012

The area surrounding the hotel is industrial looking....nothing fancy. But the hotel is the opposite; large open lobby that opens into a large breakfast area (breakfast options very good). I stayed here on points and was not disappointed. The room was a huge suite with a whirlpool and seperate bedroom area. The hotel staff (this includes front desk, breakfast, room...

Thank John108Atlanta
Toledo, Ohio
Reviewed 5 November 2012

This is a beautiful facility however, the quality of the matresses is extremely poor. A poor quality matress is a difficult problem resulting in a sporatic night's sleep BUT the worst problem is that even after 4 messages (1 hand written from the weekend manager and 3 voicemail messges) there has been NO communication from the general manager. Each time...

Thank Karen E
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites West Mifflin, responded to this review

Dear Karen E, Thank you for taking the time to share your comments about your recent stay with us. I am sorry our hotel did not live up to your expectations and regret that you were not satisfied with the condition of the mattress and services you received from the Management. The feedback we receive from our valued guests, like...

Reviewed 1 October 2012

We are a large family so it's kind of hard for us to find a room that will accommodate us. On the way we decided to get two room that were connected by a door. I called the hotel to make the change. The gentleman who answered the phone recommended we go with a king bed suite and he upgraded...

Thank MomOf4Monkies
mmcfarland, General Manager at Holiday Inn Express Hotel & Suites West Mifflin, responded to this review

Thank you so much for the great review! I am glad that we were able to make your stay an enjoyable experience. We look forward to seeing you again soon!!

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11/06/2017 12/06/2017
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  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Refrigerator in room
  • Air Conditioning
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
**** Please note that our Holiday Inn Express and Suites will be under renovations Beginning in February 2015. Our staff is committed to ensuring that your stay will still be enjoyable and that you will still have full access to all of our current amenities. Please contact the hotel for further details. **** The Holiday Inn Express Hotel & Suites-West Mifflin is nestled in the beautiful South Hills Area. The hotel has metropolitan furnishings and a friendly, well-trained staff. The hotel is adjacent to the Allegheny County Airport and minutes from Jefferson Regional Medical Center and UPMC McKeesport in addition to local shopping and dining. Attractions close by include Kennywood Amusement Park, Sandcastle Water Park, The Waterfront Shopping Complex, Station Square Shopping and Bessemer Court Entertainment/Dining and Century III Mall Catch a game with the Pittsburgh Steelers at Heinz Field, Pittsburgh Penguins at Mellon Arena & Pittsburgh Pirates at PNC Park all only 15 minutes from the hotel. Come, Stay Smart with us, and do not forget our free Express Start breakfast buffet with warm cinnamon rolls and our signature Smart Roast coffee. We offer the most flexible and spacious meeting facilities in the West Mifflin area. We offer a ballroom, hospitality room and boardrooms with breakout space for 10-200 people with free parking. Call our sales department today to schedule your event. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites West Mifflin

Address: 3122 Lebanon Church Rd, West Mifflin, PA 15122-2602
Region: United States > Pennsylvania > West Mifflin
Price Range: £95 - £131 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites West Mifflin 2.5*
Number of rooms: 91
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Also Known As:
Holiday Inn Express Hotel And Suites
Holiday Inn Express Hotel West Mifflin
Holiday Inn West Mifflin
West Mifflin Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites West Mifflin staff and other travellers.
5 questions
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Questions? Get answers from Holiday Inn Express Hotel & Suites West Mifflin staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best hotel in West Miffin!”
bennertom, 15 May 2016 | Read review
“Ask for a room that has already been upgraded.”
joek640, 14 Oct 2015 | Read review
“There are no good rooms, even on the top floor. They all look out over a depressed run downed area.”
cguillau, 29 Sep 2015 | Read review
“We like the suites. Very relaxing.”
JudiArnoldSims, 12 Apr 2015 | Read review
“Everyone I ever stayed in was great.”
js4343, 12 Jan 2015 | Read review
5 of 5
US$128* /night
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Prices are for 1 room, 2 adults
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