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Holiday Inn Express Wilkes Barre East

275 reviews
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Traveller (30)
Room & Suite (18)
Dining (5)
Overview
  • Excellent32%
  • Very good40%
  • Average20%
  • Poor6%
  • Terrible2%
Travellers talk about
“front desk”(54 reviews)
“room was clean”(24 reviews)
“pancake machine”(5 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Airport Transportation
Family Rooms
2.5 Star Hotel
All hotel details
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Rooms
12 Mar13 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (275)Write a Review
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87
103
56
16
7
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87
103
56
16
7
Show reviews that mention
All reviewsfront deskroom was cleanpancake machinecorner roomsized bedwould stay here againstaff was very friendlyshort staynice propertyrefrigerator and microwavevisiting familyshort drivenice breakfastfree breakfastmohegan sunconvenient locationshuttle service
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1 - 5 of 269 reviews
Reviewed 1 week ago via mobile

This hotel meet all of our expectations. The room was clean. The beds were very comfortable and of decent size. The free internet worked well. Breakfast was very adaquet. It is located near a mall and many eating establishments. Recommended is you are in the...More

Thank James D
Hotel's Favourite
Reviewed 27 August 2017

I absolutely love staying here. The hotel is always very clean. The bright atmosphere in the lobby area makes me feel welcome and relaxed. I cannot say enough good things about this particular Holiday Inn. It is MUCH better/cleaner/modern than the one at the airport...More

Thank js7360
Response from Michael N, Guest Relations Manager at Holiday Inn Express Wilkes Barre EastResponded 25 October 2017

Hello, Thank you for staying with us at the Holiday Inn Express of Wilkes-Barre, Pa. We are so happy to hear that you enjoyed your stay with us. We will be sharing your valuable feedback with our entire staff who will be working diligently to...More

Reviewed 2 weeks ago

Facility was fine for our purposes, we were there to attend a wedding. Location was central to everything we needed. Clean, breakfast buffet had good selections. Staff was pleasant. Rates were average for the area and time of year.More

Thank Cathy A
Response from Michael N, Guest Relations Manager at Holiday Inn Express Wilkes Barre EastResponded 1 week ago

Hello, Thank you for staying with us at the Holiday Inn Express of Wilkes-Barre, Pa. We are glad that we could be a small part of a special occasion for you. We appreciate your valuable feedback regarding the stay and we hope to have the...More

Reviewed 17 January 2018

Booked and pre -paid through a booking service. Arrived at hotel and acknowledged that my room was prepaid. Arrived home after my stay and found a pending withdrawl on my credit card for the room. Called them and they assured me it would not be...More

Thank John S
Response from IHGService, Guest Relations Manager at Holiday Inn Express Wilkes Barre EastResponded 3 weeks ago

Hello John S, Thank you for your review regarding your recent stay at Holiday Inn Express Wilkes Barre East, PA. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you...More

Reviewed 10 January 2018

I arrived late at night and the front desk staffer was very helpful with helping me find a place that would deliver food. My room was clean, but very small. There was just enough room to walk between the foot of the bed and the...More

Thank mobile_concierge
Response from IHGService, Guest Relations Manager at Holiday Inn Express Wilkes Barre EastResponded 4 weeks ago

Hi mobile_concierge, Thank you for your candid review and for staying with us. We strive to provide the best possible experience and it is great to read from our guests on how we are doing. I am absolutely delighted to learn you found our hotel...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Pool
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Breakfast included
Meeting Rooms
Laundry Service
Airport Transportation
Dry Cleaning
Self-Serve Laundry
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Heated pool
Indoor pool
Details
Price range
US$93 - US$140 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$93 - US$140 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (30)
Room & Suite (18)
Dining (5)
Business Centre & Event Rooms (2)
Questions & Answers
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Room Tips
"Room away from the elevator would be quieter."
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"Corner rooms may be a bit smaller than others."
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"Good stop over for Canadians to rest on a long trip."
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"The highway was out of the back of the hotel, perhaps request a room that faces the front."
Read review
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