We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Crowne Plaza Hotel Reading

Visit hotel website
Traveller (109)
Room & Suite (32)
Dining (25)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
We invite you to join us in the heart of Berks County Pennsylvania. Whether you are here on business, or shopping at the Vanity Fair Outlets, we are committed to making your stay with us memorable. Our professional staff lives the spirit of hospitality with warm welcoming smiles, and the strong desire to exceed your expectations. Every hotel can offer you a bed, free WiFi, and Continental breakfast but they can't do it with the passion and dedication our staff has to you, our guest! Thursday evenings stop by Goodnites Lounge and enjoy "Caliente" our very own Latin night. Featuring authentic Latin food, great music and friendly people. Any day of the week is a great time to visit "Prime Steak & Wine", offering delicious foods that will satisfy even the most discerning palate. Thinking about getting away with the girls for the weekend? Park your car when you arrive and you won't need to get back in it until you're ready to leave. We've got it all here with our SPA-taneous and SHOP-taneous Getaways.
Read more
Property amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room service
Free parking
Bar/Lounge
Free High Speed Internet (WiFi)
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Shuttle Bus Service
Wheelchair access
Show more
Room features
Family Rooms
Non-smoking rooms
Good to know
HOTEL STYLE
Centrally Located
Mid-range
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Save More on Your Rate
Hotel deals

Location

Full view
61Somewhat walkable
Grade: 61 out of 100
53Restaurantswithin 0.75 miles
5Attractionswithin 0.75 miles
801Reviews
148Photos
6Q+A
100Room tips
Traveller rating
  • 520
  • 140
  • 70
  • 45
  • 26
Time of year
Traveller type
Language
  • More languages
  • Filter
  • English
Popular mentions
The hospitality at this hotel is absolutely amazing. Not to mention the incredible Managers reception in the evening where we got live entertainment, free drinks and snacks, and a free massage. The outside of the hotel is not a desirable sight, pretty old, but the inside is very
Read more
Went with my wife for our anniversary (25th) just to get a night away from home, arrived, check in was fine, went to the room, the door was already open, because you had to slam it extremely hard to actually close it. Changed and went to the indoor pool, that was a mistake,
Read more
Response from markd0909, General Manager at Crowne Plaza Hotel Reading
Responded 5 days ago
Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience at Crowne Plaza READING. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly at 610-236-4320 or mdipiazza@readingcp.com. Sincerely, Mark DiPiazza General Manager 610-236-4320 mdipiazza@readingcp.com
Read more
I will never forget the amazing experience at Crowne plaza hotel. great house keeping, professional front desk and management. Can wait to go back and play the piano for them again!!! Thank you so much for your hospitality!
Read more
Response from markd0909, General Manager at Crowne Plaza Hotel Reading
Responded 1 week ago
Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience at Crowne Plaza READING. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly at 610-236-4320 or mdipiazza@readingcp.com. Sincerely, Mark DiPiazza General Manager 610-236-4320 mdipiazza@readingcp.com
Read more
I was a little disappointed with my most recent stay here, and I've been here a number of times. My room for this stay had a number of mechanical deficiencies, mostly products of wear and tear. The electrical outlets were loose in the walls. The shower handle wiggled around a
Read more
Response from markd0909, General Manager at Crowne Plaza Hotel Reading
Responded 1 week ago
Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience at Crowne Plaza READING. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly at 610-236-4320 or mdipiazza@readingcp.com. Sincerely, Mark DiPiazza General Manager 610-236-4320 mdipiazza@readingcp.com
Read more
Thank you having this amazing mgrs reception tonight! Complimentary food & drink & wonderful entertainment is a must if you are at this hotel!! The hotel is perfect & customer service is always on spot here! Please make point to stay here .. you won’t regret it! :)
Read more
Response from markd0909, General Manager at Crowne Plaza Hotel Reading
Responded 7 Feb 2019
Thank you for taking the time to tell us about your experience at Crowne Plaza READING. Please know that your feedback is extremely valuable to us.Our Manager Receptions are the 3rd Tuesday of each month. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza, and if I can be of assistance to you, please contact me directly at 610-236-4320 or mdipiazza@readingcp.com. Sincerely, Mark DiPiazza General Manager 610-236-4320 mdipiazza@readingcp.com
Read more
Previous
Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event Rooms
Photo provided by managementCrowne Plaza Hotel Reading
Meeting room
Photo provided by managementCrowne Plaza Hotel Reading
Meeting room
Photo provided by managementCrowne Plaza Hotel Reading
Meeting room
Photo provided by managementCrowne Plaza Hotel Reading
Meeting room
Photo provided by managementCrowne Plaza Hotel Reading
Meeting room
PreviousNext
1234567
j are there refrigerators and microwaves in the rooms
The Crowne Tower rooms have refrigerators, standard rooms in our New York, Milan and Paris wings do not. They are available for a fee as well as microwaves.
1 vote
Do you have a room service menu available online?
Hi Keiardi, I just checked, and they do not have one online yet, but they will be happy to email one to you !
1 vote
Please change my review from Chef Alex to Chef Rachid. Alex is his nickname.
Hello Marc C. Thank you for clarifying. The changes have been made know to our staff and they are aware. Thanks again for taking the time to post a review about Chef Rachid.
1 vote
PreviousNext
12
"any is good"
"avoid the New York wing"
"New York Wing Was Super Nice & Quiet"
"No USB outlets in the room - make sure you have your chargers!"
"2nd 3rd and 4th floor near front of hotel"
PreviousNext
12345620
PRICE RANGE
US$104 - US$190 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza readingcrowne plaza wyomissingsheraton readingreading sheraton
LOCATION
United StatesPennsylvaniaWyomissing
NUMBER OF ROOMS
265
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing