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Four Points by Sheraton York

1650 Toronita Street, York, PA 17402
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  • Harley-Davidson Vehicle Operations
    0.8 mi
  • 3 star hotel
  • Free Wifi
Reviewed 28 November 2016
Great location and great service
Stayed for 2 nights and had a wonderful stay. The hotel needs... more
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235 Reviews from our TripAdvisor Community

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Showing 232: English reviews
Reviewed 1 week ago via mobile

I agree with the posts that the pool condition is very poor (See Pictures). I'm not sure if I really want to know what the white and brown matter is in the pictures. Average room that included a broken microwave. Front desk was polite along with the morning breakfast staff and bartender. Will NOT stay here again.

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Helpful?
1Thank Patriot021
Heather O, Manager at Four Points by Sheraton York, responded to this review

Dear Patriot021 Thank you much for taking time to provide feedback on your most recent stay at Four Points Sheraton York. We apologize for any inconveniences regarding the appearance of our pool facility and the operating condition of your in-room microwave; please know this is not acceptable and has been reviewed with our leadership team and will be corrected immediately....

Jersey
Reviewed 1 week ago

As others have mentioned, my room was adequate for my single night business stay. I had booked a AAA Rate that was supposed to upgrade me from a Standard King to the best available, on top of being an SPG Elite member and supposedly getting that benefit automatically. When I got to my room I learned that I was given...

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Helpful?
Thank Ken L
Heather O, Manager at Four Points by Sheraton York, responded to this review

Dear Ken L, Thank you so much for being a loyal SPG member and taking time to provide feedback on your most recent stay at Four Points Sheraton York. We apologize for any inconveniences regarding the 'dust bunnies', not getting a complimentary upgrade, and the lack of in-room microwave; please know this is not acceptable and has been reviewed with...

surabaya
Reviewed 4 weeks ago via mobile

The hotel looks old and the elevator is so small just half size normal one. Small bathroom too, bathtub is not slippery but some metals look rusty. Standard room with complimentary 1 bottle drinking water each room. There is gas station across the hotel for guests who need to buy from 7 eleven kinda of shop.

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Helpful?
1Thank eljees
Heidelberg, Germany
Reviewed 28 November 2016

Stayed for 2 nights and had a wonderful stay. The hotel needs some remodeling but the bedrooms are quite large and the beds are very comfortable. The associates are very welcoming and very helpful. Breakfast buffet was excellent.

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Helpful?
Thank frenchchef2016
Staten Island, New York
Reviewed 6 November 2016

We needed an overnight stay as we headed across PA. We booked this on short notice using our business travel app. Check in went well. The room was clean, well kept and the furnishings showed no signs of wear and tear. The heating/cooling unit was quiet and worked as expected. The room I had included a fridge and microwave. I...

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Helpful?
Thank bbbob84
Heidelberg, Germany
Reviewed 9 October 2016

OK, it's not a 4 star Hotel...., .....but let me tell you what made our stay one of the very best we had in the 2 weeks we travel through New York State and Pennsylvania. We got there late in the evening and the girl at the counter welcomed us with a giant smile and offered us something to drink...

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Helpful?
Thank klcustom
Heather L, Manager at Four Points by Sheraton York, responded to this review

Dear klcustom, Thank you so much for your review! I am so glad that our staff has welcomed you to our family. I spoke to Jenn, our Breakfast Manager, and she is so thankful to have met you! I hope that next time you are in the area, that you stop by and see us!

Reviewed 16 September 2016

This hotel did not meet my expectations of a Four Points hotel, having stayed in others across the world. The building is poorly maintained and the service very ordinary. The air conditioner in our room didn't work properly and when we complained were told that most rooms have problems with AC. The staff were very polite but service overall poor.

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Helpful?
1Thank Elizabeth G
Mike A, Manager at Four Points by Sheraton York, responded to this review

Dear Elizabeth G: Thanks for your patronage of Starwood and the Four Points brand in particular, and for taking the time to complete a guest survey for your recent stay at Four Points by Sheraton York, PA. We greatly value guest feedback so that we can make the experience better. We strive for excellence in service and accommodations and when...

Johannesburg, South Africa
Reviewed 5 September 2016

There is something so likeable about this property. It is more to the Sheraton standards than Four Points. Spacious rooms, pool, Jacuzzi, laundry and everything that you can ask for. There is a charming restaurant at the lobby and there is a diner within 100 yards. There a re a few shops in the vicinity too. The guests and the...

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Helpful?
Thank ReddyR312578
Mike A, Manager at Four Points by Sheraton York, responded to this review

Dear ReddyR312578: Thanks for taking the time to complete a review for your recent stay at Four Points by Sheraton York PA. We strive for excellence in service and accommodations and are pleased that we exceeded your expectations for your stay. We will let the staff know how much you appreciated their efforts to offer welcoming and friendly service. We...

Reviewed 30 August 2016 via mobile

The building is outdated and the GM sends the same sympathetic messages to all of his guests and tries to give away everything for free to make his job easier. The other manager Hannah or Heather or whatever her name is, is so rude and disrespectful. I heard her talking poorly about other guests and treating the employees like they...

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Helpful?
Thank JessK1468
Mike A, Manager at Four Points by Sheraton York, responded to this review

Dear JessK1468: Thanks for the feedback on your recent stay at Four Points by Sheraton York. We mean no disrespect in our efforts to apologize for mistakes that are made, and explaining efforts to make improvements, while also making every effort to make things right for our guests by offering SPG points as apology. We do value feedback from our...

Baltimore, Maryland
Reviewed 30 August 2016

I booked this hotel because I couldn't find one in Harrisburg. It's last minute. After getting the card from front desk, I went into the room assigned to me but with someone's in there! I think the man got shocked maybe scared. SO WAS I! I had to go back and got a new one. That's not the end. At...

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Helpful?
Thank malanly
Mike A, Manager at Four Points by Sheraton York, responded to this review

Dear Matanly: Thanks for taking the time to complete a review for your recent stay at Four Points by Sheraton, we value feedback so that we can make the guest experience better. We are sorry about the mix-up with assigning you to an occupied room. We have used your comments as a training tool for the front desk associate who...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The Four Points York in the heart of the "Factory Tour Capital of the World." We're located at the intersection of Interstate 83 and US-30, and a short drive from local companies & area attractions. ... more   less 

Additional Information about Four Points by Sheraton York

Address: 1650 Toronita Street, York, PA 17402
Region: United States > Pennsylvania > York
Price Range: £77 - £134 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton York 3*
Number of rooms: 146
Reservation Options:
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Also Known As:
Four Points By Sheraton York Hotel York
4 Points By Sheraton York
Sheraton York
Four Points York
York Sheraton
York Four Points
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton York staff and other travellers.
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Shrewsbury
over a year ago

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Questions? Get answers from Four Points by Sheraton York staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Had a room facing the highway and it was very quiet”
 of 5 bubbles frenchchef2016, 28 Nov 2016 | Read review
“Try for 3rd floor or higher, but not necessary. 2nd floor is great for the gym and pool.”
 of 5 bubbles VKP28, 30 Aug 2016 | Read review
“2nd floor has the gym and the swimming pool.”
 of 5 bubbles 50bdaygal, 1 Jun 2016 | Read review
“Close to the Elevator”
 of 5 bubbles aloism408, 20 May 2016 | Read review
“We had a corner room suite on the fifth floor. Very quiet.”
 of 5 bubbles OldBridgeTraveler, 17 Feb 2016 | Read review
5 of 5